Customer Success Jobs in Washington DC

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Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Senior Billing Specialist (Gov COn)

Company: Addison Group

Location: Washington, DC

Posted Oct 08, 2024

A Non-Profit organization is looking for a Billing/Revenue Analyst with Government Contracting experience. The role is an indefinite contract with potential conversion. Key responsibilities include preparing and submitting invoices, providing training, maintaining accurate records, and resolving billing inquiries. The ideal candidate should have advanced Excel skills, experience with various types of government contracts, and the ability to improve billing efficiency.

Space Vehicle Systems Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 08, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace, and offers a range of benefits and opportunities for growth and development.

Account Executive

Company: Copper River Family of Companies

Location: Washington DC

Posted Oct 08, 2024

Copper River Information Technology is looking for an exceptional Account Executive to join their team. The role involves utilizing top-notch communication skills to lead, educate, and inspire both internally and with clients, building strong relationships with key vendors and customers, and driving sales within the networking, security, and professional services domains.

Hair Stylist - NoMa

Company: Great Clips

Location: Washington, DC

Posted Oct 08, 2024

Great Clips, the world's largest salon brand, is seeking new stylists for their salon in the trendy Noma district of Washington DC. The salon offers a steady flow of customers, guaranteed hourly wages, flexible scheduling, and opportunities for career advancement. Benefits include a 401(k) plan and a supportive work environment. Cosmetology or Barber License is required.

Phlebotomist

Company: Labcorp

Location: Washington, DC

Posted Oct 08, 2024

Labcorp is seeking a Phlebotomist for a client office in Washington, D.C. The role involves providing exceptional customer service, performing skilled specimen collections, and representing the company. The position offers opportunities for continuous growth within the organization. The work schedule is Monday - Friday 10:00am - 6:30pm, and Saturdays as assigned. The pay range is $17.50 - $26.00. Benefits include medical, dental, vision, life, STD/LTD, 401(k), PTO, tuition reimbursement, and employee stock purchase plan. Job responsibilities include performing blood collections, data entry, billing, and maintaining patient information logs. Requirements include a high school diploma or equivalent, phlebotomy certification, 2 years of phlebotomy experience, strong communication skills, and the ability to work independently or in a team. The position requires full COVID-19 vaccination.

Mid-Level DevOps Engineer

Company: IBM

Location: Washington, DC

Posted Oct 08, 2024

As a mid-level DevOps Engineer, you will join an Agile program responsible for the development, maintenance, security, and operational support of new and existing applications for a federal customer. You will deliver and support CI/CD automation and cloud infrastructure services. With at least 7 years of relevant experience, you should be proficient in Java, Javascript, Ruby, Python, and CI/CD tools such as Gradle, Docker, GitHub, Nexus, Jenkins, JUnit, SonarQube, Selenium, and Cucumber. Experience with cloud engineering, shell scripting, networking, storage, and release management is required. You should be comfortable working with cross-functional teams and customers, and have a passion for high-quality, reliable, and maintainable code.

Regional Sales Manager - Federal (Intel)

Company: Palo Alto Networks

Location: Washington, DC

Posted Oct 08, 2024

Palo Alto Networks is seeking a Regional Sales Manager (Federal - Intel) to drive company revenue and growth. The role involves leading and driving sales engagements, crafting strategic territory plans, and displacing competing technologies. The ideal candidate should have experience in SaaS-based architectures, particularly in networking and/or security, and a deep understanding of the U.S. DOD and/or intelligence community. They should possess excellent time management skills, be highly competitive, and have a successful track record in selling complex solutions. The company offers a solutions-focused sales environment, unmatched systems and tools, and a team committed to joint success.

Cook - DC Public Schools - Cluster 2

Company: Aramark

Location: Washington, DC

Posted Oct 08, 2024

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, experimenting with different cuisines, and maintaining a clean and safe work environment. The hourly rate of pay is $18.50, and Aramark offers comprehensive benefits including medical, dental, vision, and work/life resources. Essential qualifications include experience as a cook, knowledge of food preparation principles, and food safety regulations. The role may require physical demands and the use of Personal Protective Equipment (PPE).

IAM Privileged Access Mgmt. Analyst

Company: Bank of America

Location: Washington, DC

Posted Oct 08, 2024

Bank of America is seeking a candidate with 7 years of hands-on experience in Privileged Access Management (PAM) in complex and heterogeneous technology environments. The role involves ensuring adequate enforcement of Privileged Access Controls, applying industry best practices, and collaborating with stakeholders to develop PAM requirements. The candidate must have deep knowledge of bank financial practices, IAM platforms, and PAM-related tools. Proficiency in Microsoft Office suite, security standards, and compliance certifications is required. The role offers a competitive salary range of $76,500.00 - $136,400.00 per year and is eligible for discretionary incentives and benefits.

Associate Personal Banker

Company: Wells Fargo

Location: Washington, DC

Posted Oct 08, 2024

Wells Fargo is seeking an Associate Personal Banker (SAFE) for their National Branch Network. The role involves delivering exceptional customer experience, building relationships, and proposing appropriate products and services. The company is recognized as a top workplace for career growth. Required qualifications include customer service experience and SAFE registration. The position offers a competitive salary, robust benefits, and opportunities for career advancement.

Statistician/Reliability Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 08, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. They are committed to providing an inclusive and diverse workplace and offer a competitive compensation package.

2025 RF Spectrum Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 08, 2024

The Aerospace Corporation is hiring an RF Spectrum Engineer for the Communication Architectures Department CAD in the Communication Technologies and Engineering Division CTED. The job involves analyzing and proposing next-generation communication architectures, performing radio frequency interference analysis, and providing analysis and evaluations of national and international spectrum policy activities.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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