Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Director of Platform & Infrastructure Cybersecurity Engineering

Company: Workday

Location: Washington DC

Posted Oct 04, 2024

Workday is a company that values its employees and prioritizes their happiness and development. The company has a culture that is driven by its values and is committed to making a positive impact on the world.

Cyber Network Defense Analyst - 10 Years experience

Company: BCMC

Location: Washington DC

Posted Oct 04, 2024

BCMC is seeking Cyber Network Defense Analysts with Cloud Forensics experience to support a critical customer mission. The team provides advanced technical assistance, proactive hunting, and rapid incident response.

Senior Account Executive

Company: MiQ Digital

Location: Washington DC

Posted Oct 04, 2024

MiQ is a global programmatic media partner seeking a Senior Account Executive to join their sales department. The role involves delivering against fiscal and strategic objectives, forging relationships with marketing agencies and brands, and communicating clearly with stakeholders. The company offers a welcoming culture, competitive benefits, and opportunities for growth and development.

Part-Time Seasonal Editor, Washington DC

Company: Glossier

Location: Washington, DC

Posted Oct 04, 2024

Glossier, a beauty company centered around community and inclusivity, seeks an Editor to enhance customer experiences. The role involves training in all store operations, product expertise, and team collaboration. Key responsibilities include modeling Glossier's customer experience principles, maintaining inventory, and serving as a brand ambassador. The ideal candidate has 2+ years of customer service experience, preferably in retail or beauty, and demonstrates adaptability, empathy, and operational excellence.

Senior Supervising Editor, Planet Money

Company: NPR

Location: Washington DC

Posted Oct 04, 2024

NPR is a thriving mission-driven multimedia organization that produces award-winning news and music programming. They are looking for an editor to join their team, specifically for their flagship economics podcast, Planet Money. The ideal candidate will have experience in narrative audio editing, leadership, and a passion for economics and finance.

Asset Management Systems/Senior Business Analyst

Company: CGI

Location: Washington, DC

Posted Oct 04, 2024

CGI, a leader in asset management solutions, is seeking a senior business analyst for a large implementation project in Washington, DC. The resource will lead teams conducting activities such as as-is and to-be business processes analysis, gap analysis, application design, testing, data migration, and training. The candidate should have deep understanding and demonstrated knowledge of large-scale software implementation processes and federal asset management best practices. The position requires a TOP SECRET clearance and offers competitive compensation, comprehensive insurance options, matching contributions through the 401(k) plan, paid time off, and learning opportunities.

Relationship Banker - Washington DC Market

Company: Bank of America

Location: Washington, DC

Posted Oct 04, 2024

Bank of America is seeking a motivated individual for a client-focused role in the lobby. The successful candidate will engage clients, educate them on self-service resources, and assist with transactions. Key responsibilities include processing cash transactions, building relationships, and connecting clients to financial solutions. The role requires strong communication skills, problem-solving abilities, and adaptability. A background in financial services and sales experience is preferred. The position offers a competitive salary, benefits, and opportunities for career growth.

Senior Named Account Executive - (Washington DC, Maryland, Virginia)

Company: Cloudflare

Location: Washington, DC

Posted Oct 04, 2024

Cloudflare is a leading company in the Internet infrastructure sector, providing security and performance solutions to a wide range of clients, from individual bloggers to Fortune 500 companies. They are committed to building a better Internet, protecting and accelerating any Internet application online. Cloudflare is seeking highly motivated Named Account Executives to manage a focused set of accounts with significant annual revenues. The role involves consultative sales, customer service, and strategic partnerships with clients. Cloudflare values diversity, inclusiveness, and teamwork, offering a premium business experience to its customers. The company is also known for its social responsibility initiatives, such as Project Galileo and the Athenian Project.

D&I Risk & Strategy Lead Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Oct 04, 2024

Fannie Mae is a flexible hybrid company that offers a range of benefits and opportunities for growth. The company is committed to fostering a diverse and inclusive workplace and is an equal opportunity employer.

Cloud SIEM Engineer

Company: Bank of America

Location: Washington, DC

Posted Oct 04, 2024

Bank of America is seeking a Cloud SIEM Engineer with 3+ years of experience in SIEM and security operations, and proficiency in Python, Java, or C++. The role involves leading a team, driving Detection Engineering efforts, architecting SIEM and SOAR solutions, developing custom applications, managing security incidents, optimizing system performance, ensuring compliance, and staying updated on cybersecurity trends. The position offers a competitive salary range of $98,400.00 - $160,800.00 per year and is eligible for discretionary incentives and benefits.

Risk & Strategy Lead Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Oct 04, 2024

Fannie Mae is a flexible hybrid company that offers a range of benefits and opportunities for growth. The company is committed to fostering a diverse and inclusive workplace and is an equal opportunity employer.

Strategic Account Executive, West Coast

Company: SingleStore

Location: Washington DC

Posted Oct 04, 2024

SingleStore is seeking a sales professional to join their Strategic Sales Team. The role involves closing new business and expanding existing business with large enterprise customers in the West region. The company offers a competitive salary, benefits, and a fast-paced collaborative environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages