Customer Success Jobs in Washington DC

50,170 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

MRI Technologist - 32 Hrs - Tacoma

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Oct 05, 2024

The company has recently implemented a wage increase of up to 9%. The job involves providing quality patient imaging, specifically for MRI, in accordance with physicians' orders. The role requires ensuring patient safety, maintaining high-quality testing, preparing the MRI room, processing images, and maintaining equipment. The employee must also operate equipment according to safety standards, apply professional and ethical judgment, and adhere to sterile techniques. The job involves diagnostic testing, customer service, and maintaining patient and employee safety. The employee must also observe patients during procedures, report any unusual occurrences, and maintain a clean radiology room. Basic qualifications include a high school diploma, certification as a Radiologic Technologist in Washington, and certification from the American Registry of Radiologic Technologists. Preferred qualifications include one year of MRI experience and one year of direct experience with cross-sectional anatomy.

Customer Account Manager

Company: Aurora Ripple Enterprises

Location: Washington DC

Posted Oct 05, 2024

Aurora Ripple Enterprises is seeking a self-starter Customer Account Manager to assist with marketing and sales campaigns. The ideal candidate will have excellent communication skills, a driven mindset, and a positive demeanor.

Vertical Solution Consultant

Company: Socure

Location: Washington DC

Posted Oct 05, 2024

Socure is a company that uses predictive analytics and machine learning to verify identities and prevent fraud. They have received several awards and are considered a leader in digital identity verification and fraud prevention. The company is looking for a Vertical Solutions Consultant to work with specific industries such as financial services, healthcare, and government.

Customer Service Associate

Company: Aurora Ripple Enterprises

Location: Washington DC

Posted Oct 05, 2024

The company is looking for a Customer Service Associate to join their team. The role requires excellent communication skills, a sense of humor, and a results-focused approach. The company provides intensive training and ongoing personal and professional development opportunities.

Ophthalmic Assistant (Per Diem Federal Way)

Company: Kaiser Permanente

Location: Federal Way, Washington

Posted Oct 05, 2024

The job involves providing technical and patient care support in an Eye Care team, either in a clinic or via phone. In clinic, responsibilities include patient assessment, history taking, clinical exams, and performing various tests and procedures. On the phone, the role involves triage for urgent, emergent, and general Eye Care needs. The job also includes patient services procedures, instrument maintenance, appointment scheduling, patient care, and adherence to safety standards. Essential qualifications include a High School Diploma or GED, Registered Medical Assistant (Washington) license within 2 months of hire, and Ophthalmic Assistant Certificate within 24 months of hire. Preferred qualifications include experience with contact lens patients, ophthalmology or optometry practice, and general medical knowledge.

Retention Specialist

Company: The Washington Post

Location: Washington, DC

Posted Oct 05, 2024

The Washington Post is hiring a Retention Specialist to enhance subscriber retention through strategies that improve customer experiences and maximize retention. The role involves collaborating with product and Retention Manager teams to test and optimize onsite flows, create proactive retention campaigns, and implement engagement strategies. The ideal candidate should have 2+ years of digital marketing experience, strong project management skills, and technical aptitude with multiple marketing tools. The Post offers comprehensive benefits and a competitive salary range of $64,300.00 - $96,500.00 USD Annual.

Analytic Tradecraft SME (All Source Intelligence)

Company: Amentum

Location: Washington DC

Posted Oct 05, 2024

CENTRA Technology Inc is looking for a TSSCIcleared Analytic Tradecraft SME to support US Government Customer. The SME will provide mentorship and analytic tradecraft improvement services to DHS Office of Intelligence and Analysis personnel.

AWS Cloud Engineer

Company: CACI International Inc

Location: Washington DC

Posted Oct 05, 2024

The job posting is for an AWS Cloud Engineer position at CACI, a company that values integrity, trust, and continuous growth. The job requires experience with AWS and cloud engineering, and offers a competitive salary range of $102,900 to $216,200.

Network Administrator

Company: Leidos

Location: Washington, DC

Posted Oct 05, 2024

The Department of Homeland Security (DHS) is seeking a Network Administrator to maintain and evolve the Homeland Secure Data Network (HSDN) and Classified Local Area Network (C-LAN). The ideal candidate should have a background in Cisco networking, preferably with Juniper experience. Key responsibilities include supporting DHS Classified IT infrastructure, resolving networking events, and providing remote and on-site maintenance. The role requires strong communication skills and the ability to work in a diverse, dynamic environment. A Bachelor's degree with 4-8 years of relevant experience or a Master's degree with 2-6 years of experience is required. Preferred qualifications include Cisco Certified Network Associate (CCNA), Windows Desktop Support experience, and DHS or government contract experience.

People Systems Administrator

Company: Qualtrics

Location: Washington DC

Posted Oct 05, 2024

Qualtrics is a company that creates software for delivering exceptional frontline experiences, building high-performing teams, and designing products people love. They are looking for a People Systems Administrator to maintain the usability, stability, and security of their corporate HRIS platform and other people-related systems.

Lead Researcher (m/f/x) Cloud Native Security

Company: Dynatrace

Location: Washington DC

Posted Oct 05, 2024

Dynatrace is a company that aims to make software work perfectly by providing a platform that combines observability, security, and automation. They are an equal opportunity employer and value diversity. The job description is for a research position that involves developing new technologies, enhancing product capabilities, and publishing research findings.

Peoplesoft Application Specialist

Company: CACI International Inc

Location: Washington DC

Posted Oct 05, 2024

CACI is seeking a PeopleSoft Application Specialist in the Chantilly VA area. The job involves assisting in the initial installation, configuration, and deployment of a new PeopleSoft HCM implementation. The company offers competitive benefits, learning and development opportunities, and a culture of integrity, trust, and continuous growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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