Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

selfmotivated and driven challenging consultative and collaborative team environment deskside support of an environment composed Intel based PC and Apple workstations

Tier II Help Desk

Company: KeenLogic

Location: Washington DC

Posted Feb 03, 2025

KeenLogic is hiring a Tier II Help Desk Analyst for a full-time, onsite position in Alexandria, VA. The candidate will provide deskside support for Intel-based PCs, Apple workstations, and custom business applications. They will troubleshoot hardware and software issues, perform installations, configurations, and removals, and manage Active Directory, workstation imaging, and mobile device management. Effective communication and teamwork skills are required. Preferred qualifications include MacOS and iOS support experience and Apple Certified Mac Technician certification.

View Details Apply on BuiltIn

Maintenance Assistant

Company: KETTLER

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Sr. Systems Analyst (Tomahawk Program) - Industry leading benefits

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Open Source Intelligence Analyst – Active Top Secret/ SCI Eligibility Required

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Warehouse & Yard Supervisor - Amtrak-DC Union Station

Company: Aramark

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Software Developer-Mid TS/SCI REQUIRED

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Product Manager- Conversational AI (Your Aetna Virtual Assistant)

Company: CVS Health

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Sr Business Systems Analyst (TS SCI Clearance)

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse
Manager Information Security Office ISO Consultant pragmatic and practical in understanding of risk and security collaborate and innovate with other teams

Manager, Information Security Office (ISO) Consultant

Company: Capital One

Location: Washington DC

Posted Feb 03, 2025

Capital One is seeking a Manager Information Security Office ISO Consultant with at least 4 years of experience in cybersecurity or information technology. The role involves acting as a central Information Security point of contact, coordinating proactive consulting, and securing design solutions. The ideal candidate should have a deep passion for securing modern computing platforms, strong conceptual thinking, and excellent communication skills. The position offers a competitive salary and comprehensive benefits. Capital One is an equal opportunity employer committed to diversity and inclusion.

View Details Apply on BuiltIn

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

J.P. Morgan Advisors - Senior Client Associate, Washington D.C.

Company: JPMorgan Chase

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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