Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

Key Account Manager - Government

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Phlebotomist

Company: Labcorp

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Cloud Developer- TS/SCI Required

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Sr. Systems Analyst (Tomahawk Program) - Industry leading benefits

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Software Developer SME TS/SCI REQUIRED

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

2025 Management & Sales Training Program

Company:

Location: Fort Washington, PA

Posted Feb 03, 2025

View Details Apply on The Muse

Sr Business Systems Analyst (Top Secret Clearance)

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Systems Analyst - 126k - 175k/annually

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Systems Analyst (Tomahawk Program) **

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Data Scientist

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Assistant Manager, Branch Office (Full-Time) - NMIC Suitland/Washington Navy Yard

Company: Navy Federal Credit Union

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse
industryleading innovation company elevate every life by transforming spaces into havens highperforming team who are empowered to think big learn fast and make bold decisions

Strategic Account Manager

Company: Fortune Brands Home & Security

Location: Washington DC

Posted Feb 03, 2025

Fortune Brands Innovations Inc. is seeking a Strategic Account Manager for their Moen brand. The ideal candidate will have a strong understanding of the multifamily industry and experience with large national accounts. The role involves developing and implementing sales plans, managing complex accounts, and collaborating with regional and divisional offices. The position is remote and based in Washington DC or Northern Virginia, with a base salary of $81,000 - $113,000. The company offers comprehensive benefits and a diverse, inclusive work environment.

View Details Apply on BuiltIn

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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