Customer Success Jobs in Washington DC

50,146 open positions · Updated daily

Looking for Customer Success jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Washington DC area.

leading Microsoft services provider growing team as an Azure Consultant supporting impactful projects

Azure Consultant

Company: Planet Technologies

Location: Washington DC

Posted Feb 03, 2025

Planet Technologies, a leading Microsoft services provider to the public sector, is seeking a highly motivated Azure Consultant to join their growing team. The Azure Consultant will support impactful projects, scoping, assessing, planning, leading, designing, delivering, testing, and creating technical documentation for customer implementation projects. The role requires a deep understanding of cloud computing technologies, including Azure, O365, and Entra ID, with demonstrated hands-on experience in several domains. The ideal candidate will possess excellent communication skills, problem-solving abilities, and the capacity to navigate new or unknown technical areas. The position operates in a professional office environment, both onsite and remotely, and requires familiarity with standard office equipment and Microsoft Office Suite.

View Details Apply on BuiltIn

Food Service Manager

Company: Aramark

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Database Administrator (Top Secret Clearance)

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Sales Coordinator

Company: Johnson & Johnson

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

IT Customer Support

Company: Leidos

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Systems Analyst (Tomahawk Program) **

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

IT Subject Matter Expert (Sr.) - TOP SECRET REQUIRED

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Network Engineer

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Cloud Developer Mid TS/SCI REQUIRED

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Sr. Systems Analyst (Tomahawk Program) - Industry leading benefits

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Sr. Systems Analyst - PTO, Paid Holiday, & Paid Leave

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Sr. Systems Analyst (Tomahawk Program) - Industry leading benefits

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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