Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Senior Software Engineer - Experimentation Infrastructure
Company: Airbnb
Location: USA
Posted Dec 10, 2025
This job description outlines a software engineering role at Airbnb's Experimentation team, focusing on building infrastructure for experimentation platforms and feature flagging systems. The position requires experience with JVM languages, OOP design, and collaboration across teams. It emphasizes remote eligibility with potential in-office requirements and includes details about inclusion commitments.
Engineering Manager (BE) - Permissions and Capabilities
Company: Canva
Location: Australia
Posted Dec 10, 2025
This job description highlights Canva's opportunity to lead engineering teams scaling global platforms, emphasizing growth, innovation, and a supportive work environment with benefits like equity packages, flexible leave, and a focus on psychological safety. The role combines technical leadership with impactful infrastructure development for millions of users.
Manager - Product Marketing
Company: Figma
Location: USA
Posted Dec 10, 2025
This job description outlines a Product Marketing Manager role at Figma with responsibilities including leading PMM teams, developing go-to-market strategies, and collaborating across departments. The ideal candidate should have 7+ years of experience, team leadership skills, and expertise in commercial growth. Figma offers competitive compensation, equity, and benefits including health insurance, retirement plans, and remote work flexibility.
Purchasing Specialist
Company: GuidePoint Security
Location: USA
Posted Dec 10, 2025
This job description outlines the responsibilities of a Purchasing Specialist at GuidePoint Security LLC, including order processing, vendor communication, and compliance with service-level agreements. The role requires experience in purchasing, attention to detail, and flexibility in work schedules, with emphasis on analytical skills and adaptability.
Senior Product Manager - Noa Notes
Company: Docplanner
Location: Spain
Posted Dec 10, 2025
DocPlanner aims to revolutionize healthcare through AI, offering a mission-driven role with flexible work and impactful projects. The company emphasizes diversity, innovation, and a startup mindset while providing competitive benefits and global opportunities.
Senior Project Planner
Company: KoBold Metals
Location: USA
Posted Dec 10, 2025
KoBold Metals seeks a Project Planning Analyst to manage exploration projects, requiring quantitative expertise and experience in mineral exploration. The role offers a competitive salary range of $100k-$165k and emphasizes collaboration with industry leaders and innovative technology.
Lifecycle Marketing Manager
Company: Jane App
Location: Canada
Posted Dec 10, 2025
Jane seeks a Lifecycle Marketing Manager to enhance customer journeys and drive growth. The role emphasizes impact, collaboration, and innovation in a high-growth SaaS environment with competitive compensation and benefits.
Audio Designer
Company: Canva
Location: Australia
Posted Dec 10, 2025
Canva's audio content role offers collaboration, innovation, and benefits like equity, flexible leave, and a supportive work environment.
Product Manager
Company: Conduit
Location: Remote
Posted Dec 10, 2025
Conduit's cloud platform addresses Ethereum scalability challenges through rollup technology, showcasing rapid growth, $37M Series A funding, and an elite team. The company seeks a Product Manager to drive enterprise-grade crypto infrastructure innovation.
Director of Strategic Accounts - Acquisition
Company: Udacity
Location: USA
Posted Dec 10, 2025
This job description highlights a strategic sales role at Udacity, focusing on enterprise client acquisition and growth. It emphasizes experience in enterprise sales, consultative approaches, and a dynamic startup environment.
Head of Sales
Company: Dropbox
Location: Japan
Posted Dec 10, 2025
This job description outlines the responsibilities and requirements for the Head of Dropbox APJ, focusing on leading sales strategies, cross-functional collaboration, and driving regional growth through partnerships and operational excellence.
Firefox OS Integration: Windows Senior Software Engineer
Company: Mozilla
Location: USA
Posted Dec 10, 2025
Mozilla's mission is to build an open internet, focusing on innovation and user privacy. They seek contributors for the OS Integration team, offering competitive benefits and a commitment to diversity. The role involves improving Firefox on Windows and collaborating across platforms while aligning with core values of inclusivity and responsibility.