Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Creative Support Specialist
Company: Runway
Location: North America
Posted Dec 10, 2025
Runway is hiring for a Creative Support Specialist role, emphasizing efficient support for users and growth opportunities. The position involves handling customer inquiries, analyzing AI support trends, and contributing to process improvements. Applicants must demonstrate creativity and problem-solving skills through a custom workflow project.
Senior Software Engineer - Back End
Company: Tillster, Inc.
Location: Portugal
Posted Dec 10, 2025
Tillster seeks a Senior Software Engineer to join their global team, focusing on scalable cloud solutions. The role offers competitive benefits, a collaborative culture, and opportunities to innovate in restaurant tech.
Onboarding Specialist
Company: Hostaway
Location: Argentina,Costa Rica,Colombia,Mexico
Posted Dec 10, 2025
This job posting highlights a remote Customer Onboarding Specialist role with opportunities in Spanish-speaking markets. Hostaway, a SaaS scaleup, offers competitive pay, remote work flexibility, equity, professional growth, and a dynamic international team culture. The position requires Spanish fluency and experience in customer onboarding, with benefits tailored to the applicant's country of residence.
Support Specialist (VoIP)
Company: Talent Hackers
Location: Nigeria
Posted Dec 10, 2025
This job posting seeks a motivated Tier 1 VoIP Support Specialist with hands-on experience in VoIP platforms and strong customer service skills. The role involves providing technical support, troubleshooting issues, and maintaining client systems while emphasizing a positive team-first attitude. The company offers competitive compensation, career growth opportunities, and a collaborative culture.
Software Engineering Manager, Application Security Testing: Composition Analysis & Dynamic Analysis
Company: GitLab
Location: USA
Posted Dec 10, 2025
This role involves leading engineering teams to enhance application security tools, focusing on projects like autoremediation and DAST crawler improvements. It requires expertise in security testing and agile management.
Associate Director - Business Development
Company: Axios
Location: USA
Posted Dec 10, 2025
Axios seeks an Associate Director of Business Development to lead their team, focusing on growth strategies, team management, and collaboration with sales. The role offers competitive compensation and comprehensive benefits.
Customer Experience Sr. Manager
Company: Apollo.io
Location: UK
Posted Dec 10, 2025
The Customer Experience Senior Manager role at Apollo focuses on transforming support through AI and proactive insights, leading teams to enhance customer experiences and drive product improvements.
Creative Workflow Specialist
Company: Runway
Location: North America
Posted Dec 10, 2025
This job description highlights a Creative Workflow Specialist role with opportunities to collaborate on special projects, develop content, and work with global creatives. The position emphasizes growth, innovation, and a competitive salary range of $160,000-$250,000, along with a commitment to diversity and pay equity.
Solution Executive - Public Sector
Company: Insight
Location: USA
Posted Dec 10, 2025
Insight offers a competitive salary and benefits, emphasizing growth and community impact. The role involves sales and technical expertise in public sector solutions, with opportunities for career advancement.
Senior Software Engineer II - Insurance
Company: Alma
Location: USA
Posted Dec 10, 2025
Alma seeks a mission-driven Senior Software Engineer II to develop tools for mental health providers. The role involves backend development, collaboration, and offers competitive benefits including remote work and comprehensive healthcare.
Forma Strategy Mgr
Company: Autodesk
Location: UK,Netherlands,Norway
Posted Dec 10, 2025
Autodesk seeks a Forma Strategy Manager in EMEA to drive strategic direction for their Industry Cloud, focusing on cross-functional alignment and AI-driven solutions. The role emphasizes innovation, collaboration, and industry transformation within the AECO ecosystem.
Solutions Engineer
Company: Hightouch
Location: Europe
Posted Dec 10, 2025
The role involves solving customer problems and innovating data solutions, working with technical and non-technical stakeholders. The company emphasizes customer service and offers growth opportunities with equity compensation.