Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Strategic Implementation Manager
Company: Canva
Location: Australia
Posted Dec 09, 2025
Canva seeks a product expert to drive customer success, offering equity, flexible leave, and a collaborative culture. The role involves enterprise onboarding, partnership with clients, and shaping implementation processes while emphasizing innovation and work-life balance.
Senior Forward Deployed Engineer
Company: Spruce
Location: Remote
Posted Dec 09, 2025
SpruceID seeks a Senior Forward Deployed Engineer to develop secure digital identity solutions for governments and enterprises. The role involves software development, customer collaboration, and meeting strict security standards. Compensation ranges from $150k to $175k annually.
Senior Security Advisor - Access Management
Company: GuidePoint Security
Location: Remote
Posted Dec 09, 2025
The text outlines job duties involving creating solutions for customer advisory value, leading IAM assessments, and guiding clients through vendor selection. Qualifications require extensive IAM experience, technical skills, and certifications, with preferred credentials including Okta/Ping certifications and advanced education.
Sales Commercial Account Executive - Social Impact
Company: Blackbaud
Location: USA
Posted Dec 09, 2025
This job posting seeks high-energy sales professionals or nonprofit fundraising experts for Blackbaud's sales role, emphasizing results-oriented candidates with CRM/sales experience. The position offers competitive salaries ($698,000-$931,000), comprehensive benefits including medical/dental insurance, 401k matching, flexible work arrangements, and parental leave. Blackbaud promotes a remote-first culture with opportunities for career growth and community engagement.
Client Engagement Manager
Company: EVERSANA
Location: USA
Posted Dec 09, 2025
EVERSANA promotes a positive work environment focused on healthcare innovation, diversity, and patient care, offering roles with impactful responsibilities and growth opportunities.
Senior Integrated Marketing Manager
Company: Mozilla
Location: Remote
Posted Dec 09, 2025
Mozilla's mission to improve the internet through open-source innovation and privacy-focused technologies is highlighted, with a focus on AI, security, and user empowerment. The job posting emphasizes collaboration, growth opportunities, and a positive impact on global internet accessibility.
Senior Sales Manager, Enterprise - Nonprofit Organizations
Company: Blackbaud
Location: USA
Posted Dec 09, 2025
A Senior Sales Manager role in a nonprofit vertical seeks a dynamic leader to grow revenue, manage teams, and build relationships. Offers remote work, competitive salary, and comprehensive benefits.
Associate Software Implementation Project Manager
Company: Henry Schein One
Location: USA
Posted Dec 09, 2025
This job posting outlines a remote position involving project management for Henry Schein's practice management software, requiring experience with SaaS applications and regulatory compliance. It highlights competitive compensation, benefits like healthcare and retirement plans, and opportunities for growth. The role emphasizes customer service, teamwork, and professional development in a supportive work environment.
Financial Solutions Sales Specialist (FSS)
Company: Blackbaud
Location: USA
Posted Dec 09, 2025
This job description outlines a Financial Solutions Sales Specialist role requiring experience in sales, financial systems, and nonprofit sectors. Responsibilities include territory management, client relationship building, and meeting revenue targets. The position offers remote work flexibility, competitive compensation, and benefits like healthcare and a 401k program.
Technical Account Manager - Newspack
Company: Automattic Careers
Location: North America,Latin America,Europe,Africa,APAC
Posted Dec 09, 2025
This job posting highlights a remote Technical Account Manager role at Automattic, emphasizing flexible careers, collaborative problem-solving, and a supportive work environment. It outlines responsibilities combining project management and publisher support, along with competitive benefits like open vacation policies, global travel, and professional development opportunities. The role emphasizes impact, growth, and a balance between autonomy and teamwork.
Account Executive - Enterprise
Company: Figma
Location: Remote
Posted Dec 09, 2025
This job description outlines the role of an Enterprise Account Executive at Figma, emphasizing responsibilities like driving sales, building relationships with executives, and managing complex sales cycles. It highlights required experience, qualifications, and benefits such as competitive compensation, equity, and a comprehensive benefits package. The role offers career growth opportunities and flexibility with remote work options.
Senior Software Engineer (Infra)
Company: Canva
Location: Australia
Posted Dec 09, 2025
This job description highlights a Software Engineer role at Canva with opportunities to lead impactful projects, shape core infrastructure, and work on scalable systems. The position emphasizes collaboration, innovation, and a supportive work environment with benefits like equity packages, flexible leave, and inclusive policies.