Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Director of Product Marketing - Dropbox Core
Company: Dropbox
Location: Remote
Posted Dec 09, 2025
This job description highlights a senior leadership role at Dropbox with responsibilities including strategic positioning, team management, and cross-functional collaboration. The position emphasizes growth initiatives, customer insights, and high-impact product marketing strategies. Compensation ranges are provided for different US zones.
Staff, Advanced Analytics, Community Blueprint
Company: Airbnb
Location: Remote
Posted Dec 09, 2025
Airbnb's Community Blueprint team seeks an Advanced Analytics professional to enhance guest and host experiences through data-driven insights, collaboration, and strategic initiatives. The role involves complex data analysis, forecasting, and cross-functional teamwork, with a focus on innovation and inclusion.
AI Business Analyst
Company: Dropbox
Location: Remote
Posted Dec 09, 2025
This job description outlines an AI Business Analyst role at Dropbox, focusing on optimizing support ecosystems through AI readiness projects, data analysis, and cross-functional collaboration. Requirements include 8 years of experience in SaaS analytics and expertise in content management systems.
Regional Vice President - Enterprise Sales
Company: Datadog
Location: Remote
Posted Dec 09, 2025
Datadog seeks an experienced Regional Vice President Sales with a passion for tech and leadership in high-growth environments. The role offers opportunities to drive growth, along with competitive benefits, professional development, and an inclusive culture.
Staff Data Scientist
Company: Dropbox
Location: Remote
Posted Dec 09, 2025
This job description outlines a Staff Data Scientist role focusing on improving core product experiences through data analysis and experimentation. Responsibilities include analytical deep dives, segmentation strategies, and cross-functional collaboration. Requirements emphasize quantitative expertise, SQL, and statistical analysis skills.
Staff Data Scientist
Company: Dropbox
Location: Remote
Posted Dec 09, 2025
This job description outlines a Staff Data Scientist role requiring collaboration with cross-functional teams to analyze user behavior, design experiments, and drive business growth through data-driven insights. It lists qualifications and responsibilities focused on analytics, segmentation, and leadership in a quantitative field.
Machine Learning Engineer
Company: Loka, Inc
Location: Remote
Posted Dec 09, 2025
This job posting highlights a Machine Learning engineering role with remote flexibility, extensive benefits including extra days off and relocation programs, and opportunities for career growth. The position emphasizes autonomy, continuous learning, and collaboration in a global team environment with modern tech stacks and professional development support.
Account Executive
Company: Canvas
Location: Remote
Posted Dec 09, 2025
This job posting seeks an experienced Account Executive for a growing startup, requiring tech sales expertise, strong communication skills, and adaptability in a fast-paced environment.
Lead - Advanced Analytics, AirCover
Company: Airbnb
Location: Remote
Posted Dec 09, 2025
This job posting seeks a skilled AirCover Advanced Analytics Lead Analyst to drive data-informed decisions, collaborate with cross-functional teams, and enhance customer experiences through strategic insights and innovative solutions.
Account Manager
Company: Anzen
Location: Remote
Posted Dec 09, 2025
Anzen is transforming the insurance industry with AI-driven solutions, expanding its platform to empower retail brokers. The role of an Account Manager involves managing insurance portfolios, collaborating with teams, and driving customer satisfaction. The company emphasizes innovation, collaboration, and a culture of excellence with opportunities for growth and advanced technology integration.
Director of Implementations
Company: Makersite GmbH
Location: Remote
Posted Dec 09, 2025
Makersite seeks a Director of Implementations to drive sustainable product development. The role involves leading teams, improving processes, and ensuring customer satisfaction. Benefits include remote work, competitive salary, and professional growth opportunities in a collaborative, inclusive environment.
Senior Backend Developer
Company: Kodify
Location: Remote
Posted Dec 09, 2025
Kodify's job posting highlights their 15 years of success in creating worldclass video content and hightraffic websites. The company emphasizes a strong culture, remote work flexibility, and comprehensive benefits including a sabbatical, health budget, and learning stipend. They seek a Senior FullStack Developer with expertise in Node.js and NoSQL databases, offering opportunities for innovation and professional growth.