Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a Senior Process Analyst role at IBM Consulting, emphasizing global client collaboration, digital transformation, and career growth opportunities. It outlines responsibilities in financial accounting, risk management, and technology integration, while promoting a culture of innovation and continuous learning.
Apptio_Field Marketing Manager
Company: IBM
Location: Chiyoda, JP
Posted Dec 09, 2025
This job description outlines the role of a Field Marketing Manager at Apptio, emphasizing cultural values like openness and customer focus. The position requires experience in B2B marketing, event management, and collaboration with cross-functional teams. It highlights both required and preferred qualifications while showcasing opportunities for growth in the Japanese market.
Associate Hacker 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Consulting's Associate Program offers growth opportunities and technical challenges. The XForce team focuses on security, requiring skills in penetration testing and network security.
Entry Level Product Manager 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes an Offering Manager role at IBM, emphasizing innovation, cross-functional collaboration, and technology-driven problem-solving. It highlights responsibilities like product strategy, market leadership, and teamwork, while showcasing the company's passion for impactful solutions. The role requires entrepreneurial skills and expertise in cloud computing, with a focus on delivering high-quality products.
Software Engineer Keycloak Core Clients
Company: IBM
Location: Mulhuddart, IE
Posted Dec 09, 2025
IBM offers career opportunities in AI and cloud-native solutions, focusing on innovation and growth. The role involves advancing Keycloak's security features and collaborating on open-source projects.
Accounts Receivables Professionals
Company: IBM
Location: Naga City, PH
Posted Dec 09, 2025
IBM seeks an Order to Cash Practitioner to handle customer orders, credit management, and billing. The role involves collaboration, problem-solving, and contributing to innovative projects in a dynamic environment.
Entry Level Technical Support Professional
Company: IBM
Location: Bellevue, US
Posted Dec 09, 2025
This job description outlines a Technical Support Professional role at Apptio, requiring advanced technical skills, customer relationship management, and collaboration with engineering teams. It emphasizes problem-solving, cloud platform expertise, and strong organizational abilities while detailing educational and technical qualifications.
Delivery Consultant, GDPS
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 09, 2025
The text describes a career opportunity at IBM Technology Expert Labs, emphasizing worldclass services, collaborative culture, and positive impact. It outlines responsibilities involving client engagements, technical expertise, and travel requirements, while highlighting growth potential and experiential learning environments.
Application Developer-MuleSoft
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, career growth opportunities, and the importance of curiosity and continuous learning. It highlights roles in software development, stakeholder collaboration, and technical expertise in Mulesoft and related technologies.
Senior Application Architect - SAP
Company: IBM
Location: HELSINKI, FI
Posted Dec 09, 2025
The text outlines an SAP Architect role with responsibilities in designing SAP solutions, integration strategies, and business processes. It emphasizes collaboration, innovation, and growth opportunities within IBM Consulting, highlighting required skills and certifications.
Customer Solutions Engineer
Company: IBM
Location: Bellevue, US
Posted Dec 09, 2025
IBM's entry-level software developer role offers growth opportunities, collaboration with mentors, and impactful projects. The position emphasizes technical development, automation, and cross-functional teamwork while providing exposure to enterprise challenges and industry-leading platforms.
Tech Lead - Defence
Company: IBM
Location: Cheltenham, GB
Posted Dec 09, 2025
IBM CIC offers a supportive work environment with career growth opportunities, training programs, and a focus on innovation. The role involves DevOps expertise and collaboration with diverse teams to drive technological advancements.