Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Business Development Generalist - B2B Sales
Company: Rules Cube
Location: Remote
Posted Dec 07, 2025
This job posting seeks a lead generation specialist for a Canadian tech consulting firm specializing in digital transformation. The role involves generating leads, nurturing prospects, and supporting sales efforts through various channels. Requirements include experience in sales, CRM tools, and B2B strategies, with benefits like career growth and competitive compensation.
Implementation Engineer
Company: Nucleus Security
Location: EMEA
Posted Dec 07, 2025
Nucleus is hiring an Implementation Engineer in EMEA to support customer onboarding. The role involves deploying vulnerability management solutions and collaborating with teams. Benefits include equity, a strong company culture, and working on innovative solutions.
Bilingual Licensed Customer Service Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 07, 2025
The job description is for a bilingual Spanish and English customer service role at a Fortune 100 company, specifically for their Gold Customer Service licensed class starting January 26, 2026. The role requires a valid Property & Casualty or Personal Lines License and offers paid mandatory training. The position provides 24/7 support, with responsibilities including assisting customers, delivering expertise, providing guidance, upholding customer care standards, and accurately maintaining data. The company values personal and professional growth, and offers comprehensive benefits and an inclusive culture.
Licensed Customer Service Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 07, 2025
The job posting is for a remote, experienced, and licensed Customer Service Representative within a Customer Response Center. The role involves providing timely and accurate information to policyholders and agents, solving problems related to policies, and ensuring high customer satisfaction. The position requires an active P&C Producers insurance license and offers paid training.
Salesforce Business Analyst
Company: Guidehouse
Location: Remote
Posted Dec 07, 2025
This job posting outlines a Salesforce consulting role with requirements for experience and certifications, offering competitive compensation and comprehensive benefits.
Video Ads Editor/Strategist
Company: STERRY
Location: Remote
Posted Dec 07, 2025
STERRY is a cutting-edge marketing agency seeking a Video Ads Editor/Strategist to join their remote team. The role involves crafting high-performing video ads, collaborating with teams, and optimizing campaigns for clients across various online platforms.
Sr. Project Manager - Salesforce
Company: CORESPHERE LLC
Location: Remote
Posted Dec 07, 2025
The job posting is for a Salesforce Project Manager to lead project management processes for client engagements. The ideal candidate should have strong leadership, communication, and analytical skills, as well as experience managing end-to-end Salesforce implementations using Agile Scrum methodology. The role involves serving as the primary point of contact with government agencies, ensuring compliance with contract terms and federal acquisition requirements, and managing multiple projects and remote delivery teams.
Data Visualization Engineer 5 - Content & Studio
Company: Netflix
Location: USA
Posted Dec 07, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company leverages its position as both a content distributor and producer to create data-driven insights for decision-making. The Tools & Insights team within Data Science & Engineering builds data storytelling products for content, partnering with strategists, data scientists, and engineers to create a holistic story through data visualization applications.
Ecommerce Marketing Manager
Company: Cheeky
Location: Remote
Posted Dec 07, 2025
Cheeky is a fast-growing all-natural hygiene brand with a fun and unique product line. They are seeking an Ecommerce Marketing Manager to own customer lifecycle and retention marketing, support multichannel growth, and shape marketing strategy as the company scales. The role offers high impact, growth opportunities, and a fun, remote-friendly culture.
Salesforce Technical Project Manager
Company: Guidehouse
Location: Remote
Posted Dec 07, 2025
This job posting seeks a Salesforce Project Manager with expertise in IT project management, public trust clearance, and Agile methodologies. The role offers competitive compensation between $118,000-$196,000 and comprehensive benefits including healthcare, retirement plans, and professional development opportunities. Guidehouse emphasizes diversity and provides a supportive workplace environment.
Licensed Customer Service Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 07, 2025
The job posting is for a remote, experienced, and licensed Customer Service Representative within a Customer Response Center. The role involves providing timely and accurate information to policyholders and agents, solving problems related to policies, and ensuring high customer satisfaction. The position requires an active P&C Producers insurance license and offers paid training.
Salesforce B2B Commerce Architect
Company: Aleysian
Location: Remote
Posted Dec 07, 2025
The text describes a job posting for a Salesforce Commerce Architect role at Aleysian, highlighting the company's innovative culture, competitive salary, comprehensive benefits package, and commitment to diversity. It outlines key responsibilities, required skills, and the collaborative work environment, emphasizing growth opportunities and a supportive team atmosphere.