Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Senior Principal Product Manager
Company: Dropbox
Location: Canada
Posted Dec 06, 2025
Dropbox is seeking a Senior Principal Product Manager to define and lead the vision, strategy, and execution for a multiproduct ecosystem. The role involves driving strategy, collaborating with executives, leveraging data insights, and building a dedicated multiproduct team to enhance user engagement and retention across Dropbox products.
Director of Revenue Operations
Company: PeopleGrove
Location: Remote
Posted Dec 06, 2025
PeopleGrove is seeking a Director of Revenue Operations to lead and optimize their revenue tech stack, including Salesloft, HubSpot, PeopleGrove, ChurnZero, Gong, and other platforms. The role is central to the company's GoToMarket success and involves implementing, maintaining, and continuously improving systems and processes that support Sales, Marketing, and Customer Success teams. The Director will collaborate cross-functionally to enhance operational efficiency, document workflows, and deliver actionable insights for data-driven decision-making.
Live Sports Content Operator
Company: Storyteller
Location: South Africa
Posted Dec 06, 2025
The job posting describes a remote position with Storyteller, a high-growth B2B SaaS platform. The role involves running live content management, generating engaging content, providing customer support, and ensuring quality control. The company values collaboration, creativity, and a customer-centric mindset. The position offers a competitive salary, benefits, and paid leave.
Product Marketing Manager
Company: Daxko
Location: Remote
Posted Dec 06, 2025
Daxko is a company that powers wellness to improve lives by providing solutions for health and wellness facilities. They are seeking a Product Marketing Manager to shape their brand presence in the fitness, health, and wellness industry. The role involves market research, strategy development, and collaboration with various teams to drive growth and elevate the company's brand.
Manager - Sales Engineering
Company: ImageTrend
Location: USA
Posted Dec 06, 2025
ImageTrend Inc is a company dedicated to providing software solutions, data analytics, and services for healthcare and emergency response. They are committed to innovation, client satisfaction, and providing world-class implementation and support. The Manager Sales Engineering role involves leading a team, shaping technical sales strategy, and delivering innovative solutions to drive revenue growth.
Senior Product Manager – ICHRA
Company: Gravie
Location: USA
Posted Dec 06, 2025
Gravie is a company that aims to improve healthcare purchasing and access through innovative consumer-centric health benefit solutions. They are seeking a Senior Product Manager to lead the vision, roadmap, and delivery of their ICHRA product, overseeing both the core platform and the product team. The role involves owning the cross-functional product strategy, managing a team of Product Managers and Product Owners, setting strategic priorities, partnering with stakeholders, ensuring compliance, and communicating roadmap updates. Gravie offers a unique benefits package and a mission-driven work environment.
Sr. SDET
Company: Pinterest
Location: Remote
Posted Dec 06, 2025
The job posting is for a Senior Software Development Engineer in Test (SDET) to lead quality engineering for a rapidly growing global platform. The role involves architecting and implementing automation frameworks, driving cross-functional quality initiatives, modernizing test platforms, identifying quality gaps, mentoring engineers, and leading test strategy planning. The ideal candidate should have experience in test automation, programming languages, test frameworks, CICD tooling, and leading quality initiatives across an organization.
Product Engineer - Backend (Senior / Staff / Principal)
Company: Monarch Money
Location: USA
Posted Dec 06, 2025
Monarch is a personal finance platform that simplifies finances and helps users reach their financial goals. The company is hiring software engineers to join product engineering teams and shape product strategy and engineering culture. The role offers high autonomy, broad ownership, and meaningful influence over tools, processes, and team dynamics.
Team Lead, Technical Account Manager - Pressable
Company: Automattic Careers
Location: North America,Latin America,Europe,Africa,APAC
Posted Dec 06, 2025
Pressable is seeking a dynamic Team Lead for their Technical Account Management team. The role involves managing and developing a team of Technical Account Managers, leading by example, acting as a technical sales engineer, and serving as a primary technical escalation point. The ideal candidate is a results-oriented leader with a passion for customer success and team development, and has experience leading technical teams and building processes and training programs.
Senior Services Consultant
Company: HubSpot
Location: Ireland
Posted Dec 06, 2025
The Senior Services Consultant role at HubSpot involves guiding customers through implementation and service strategies to support their success. The role requires strong communication skills, business and technical acumen, and the ability to recommend solutions, create implementation plans, and influence customer decisions. The position is open in Ireland and the UK, with a focus on building relationships with Solutions Partners and enhancing the enterprise practice.
Principal Software Development Engineer - Navigation
Company: Mapbox
Location: USA
Posted Dec 06, 2025
Mapbox is a leading real-time location platform that provides tools for navigation, mapping, and location-aware businesses. The Navigation team at Mapbox develops web services for navigation initiatives in consumer, automotive, and logistics verticals. They are revolutionizing in-car experiences with technology and have launched products like MapGPT and Mapbox for EV. The company values high-performing individuals, diversity, and continuous learning.
Senior Data Scientist - Inference, Global Markets
Company: Airbnb
Location: China
Posted Dec 06, 2025
The Global Markets team at Airbnb is focused on evolving guest and host experiences to accelerate international growth. The role involves partnering with cross-functional teams to build and optimize products for diverse markets, conducting research, and developing scalable frameworks. The position requires expertise in causal inference, experimentation, and data analysis.