Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Associate Solutions Consultant
Company: Figma
Location: USA
Posted Dec 06, 2025
Figma is seeking a solutions consultant to support their commercial segment and drive growth within the region. The role involves partnering with sales teams, building relationships, addressing security concerns, and creating content to delight customers. The ideal candidate should have 2+ years of experience in presales and postsales, excellent communication skills, and familiarity with the enterprise SaaS ecosystem.
Web Designer (Marketing-Focused)
Company: Outliant
Location: Anywhere
Posted Dec 06, 2025
Ignite Visibility is an award-winning digital marketing agency that delivers best-in-class results through bold thinking and strategic digital solutions. They have recently expanded through the acquisition of Outliant, integrating their product and website development expertise. The company values innovation, ingenuity, and empowers team members to push boundaries and deliver seamless digital experiences.
Pre-Sales Consultant
Company: Fortive
Location: UK,Netherlands
Posted Dec 06, 2025
The role involves collaborating with sales teams and partners to deliver tailored demos, proposals, and proofs of concept. It requires building strong relationships, maintaining product expertise, and keeping CRM and internal systems up to date. A bachelor's degree and 2+ years of experience in software consultancy, presales, or customer-facing roles are preferred, with bonus experience in direct and channel sales models and a background in Engineering.
Software Engineer - Deployment Infrastructure
Company: Vercel
Location: USA
Posted Dec 06, 2025
The role is a Senior Infrastructure Engineer position on the CICD team at Vercel. The engineer will own and evolve the infrastructure that powers Vercel's build and deployment lifecycle, design and operate high-performance microservices, lead projects end-to-end, collaborate across teams, shape the long-term vision of CICD, participate in the oncall rotation, contribute to the open-source community, and write clean, efficient, tested, and well-documented code. The ideal candidate has 6+ years of experience designing, building, and operating backend applications and distributed systems at scale, strong proficiency in JavaScript/TypeScript, cloud infrastructure (AWS), and infrastructure as code (Terraform), a track record of end-to-end ownership, skilled at cross-team collaboration, comfortable setting direction and defining architectural standards, experienced in mentoring and elevating others, and curious, eager to learn, and motivated to push the boundaries of modern software development.
Data Scientist L4/L5 - Identity DSE
Company: Netflix
Location: USA
Posted Dec 06, 2025
Netflix seeks data scientists to enhance commerce experiences, offering competitive salaries, comprehensive benefits, and a focus on diversity and innovation.
Digital Security Business Development Director
Company: Vonage
Location: Remote
Posted Dec 06, 2025
This job description outlines a role focused on bridging technology, business development, and customer success for Vonage's Network APIs program. The position requires expertise in fraud prevention, consultative support, and thought leadership to drive client success and industry innovation. Responsibilities include customer advocacy, revenue generation, and strategic roadmap shaping with cross-functional teams.
Presales Solutions Engineer
Company: Moveworks
Location: Remote
Posted Dec 06, 2025
The job posting is for a Presales Solutions Engineer position at Moveworks. The role involves acting as a product champion and technical consultant, demonstrating the value of the Moveworks platform through customized demonstrations, architecture deep dives, and storytelling. The ideal candidate should have 5+ years of experience in presales or postsales technical roles, a solid understanding of cloud architecture and RESTful APIs, and the ability to communicate technical concepts to both technical and non-technical audiences.
Manager - Sales Enablement
Company: Lumos
Location: USA
Posted Dec 06, 2025
The role of Manager of Sales Enablement involves designing and running programs to improve seller readiness, message consistency, and deal execution quality. The responsibilities include building onboarding programs, launching ongoing enablement, creating field assets, enabling managers to coach, building data loops, defining indicators, partnering with Product Marketing and SE leadership, and deploying AI where appropriate. The ideal candidate should have 6+ years in sales enablement and/or B2B SaaS sales, expertise in MEDDPICC and Command of the Message frameworks, strong facilitation and storytelling skills, program and project management experience, proficiency with GTM technologies, a data-informed mindset, and the ability to build cross-functional relationships.
Real Sales Representative - Capital Planning
Company: Fortive
Location: USA
Posted Dec 06, 2025
The text describes the role of a key account manager in cultivating strong relationships with clients, serving as their advocate, identifying upselling opportunities, collaborating with teams for revenue growth, ensuring seamless client experience, and achieving KPIs related to renewal rates and customer satisfaction.
Associate Support Engineer
Company: GitLab
Location: North America,Latin America
Posted Dec 06, 2025
The role of Support Engineering at GitLab involves working closely with engineering and product teams to support customers, troubleshoot issues, and contribute to the codebase and documentation. The team collaborates with various departments to build new features, fix bugs, and improve the product. The role requires technical skills, problem-solving abilities, and effective communication.
Live Sports Content Operator
Company: Storyteller
Location: Serbia
Posted Dec 06, 2025
This job posting highlights a remote position with competitive salary, benefits, and opportunities in a high-growth SaaS company. The role offers flexibility, global client engagement, and professional development, emphasizing a supportive team environment and proactive work culture.
Account Mgr II - Book Transfer
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 06, 2025
The job description is for a results-driven Book Transfer Program Manager who will lead the pipelining and conversion of commercial book transfer opportunities. The role is high-visibility and cross-functional, directly influencing profit growth, retention, close ratios, and the overall agency experience. The manager will partner with various teams and external partners to design and execute profitable, scalable transfer solutions that delight agents and customers.