Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Senior Technical Recruiter
Company: Webflow
Location: Argentina
Posted Dec 05, 2025
Webflow is building an AI-native Digital Experience Platform and is hiring a Senior Technical Recruiter in Argentina to help scale their engineering organization. The role involves full-cycle recruitment, partnering with engineering and people leaders, and ensuring a positive candidate experience. Webflow offers competitive compensation, benefits, and a remote-first work environment.
Fullstack Product Software Engineer - Growth Monetization
Company: Dropbox
Location: Canada
Posted Dec 05, 2025
The role of a Product Engineer at Dropbox involves shaping the future of collaboration and file sharing by developing and enhancing Dropbox products. The company is focused on expediting the creation and implementation of AI-enabled products by providing a comprehensive AI technology stack. The position requires excellent problem-solving skills, collaboration with cross-functional teams, and the ability to adapt to a dynamic work environment.
Principal Software Engineer
Company: Twilio
Location: USA
Posted Dec 05, 2025
Twilio is seeking a Software Engineer to join their Conversational AI organization. The role involves developing solutions, designing software, writing maintainable code, and collaborating with the team. The ideal candidate should have 6-10 years of experience, passion for emerging technologies, and strong collaboration skills.
Director - Virtual First
Company: Dropbox
Location: USA
Posted Dec 05, 2025
The role of Director of Virtual First at Dropbox involves driving the evolution and continuous improvement of the company's operating model, which combines remote work with intentional in-person connections. The ideal candidate is an experienced forward-thinking operator who can set a bold Virtual First strategy and operationalize it through strong program design, cross-functional partnership, and clear communication.
Principal Engineer - iOS Architecture
Company: Goodnotes
Location: Asia,UK
Posted Dec 05, 2025
The text describes the company's values, team structure, and the role of a technical leader. It emphasizes the importance of innovation, user focus, collaboration, and continuous learning. The role involves defining architecture, collaborating with teams, hands-on technical leadership, system design, and coding.
Strategic Account Executive – Application Access Governance (AAG)
Company: Saviynt
Location: Australia
Posted Dec 05, 2025
Saviynt's AI-powered identity platform manages and governs access to applications, data, and business processes. The Strategic Account Executive role focuses on driving growth for the Application Access Governance product line within the SAP ecosystem. The role involves collaborating with internal stakeholders, driving profitable subscription revenue growth, optimizing sales performance, training sales teams, and serving as a customer advocate.
Senior Cloud Test Engineer
Company: MariaDB plc
Location: India
Posted Dec 05, 2025
MariaDB is a widely used database that powers many everyday applications. The company is seeking a Senior Cloud Test Engineer to develop automated testing systems for their cloud technologies. The role involves functional testing, test automation, and collaboration with development teams. MariaDB offers a competitive compensation package and a flexible work environment.
Deal Desk Analyst
Company: Saviynt
Location: USA
Posted Dec 05, 2025
Saviynt is an identity authority platform that provides visibility, control, and intelligence to defend against cyber threats while empowering users. They are seeking a highly skilled Sr Analyst Deal Desk with a strong background in SaaS and Identity Governance and Administration (IGA) to optimize deal structures, mitigate commercial risk, and ensure compliance across the sales cycle. The role requires analytical rigor, commercial acumen, and cross-functional collaboration.
Senior Product Analyst
Company: JustAnswer
Location: Remote
Posted Dec 05, 2025
The role of Senior Analyst at JustAnswer involves driving long-term growth, leveraging the latest technologies and methodologies, and delivering high-quality insights and recommendations. The position requires collaboration with Product Managers and cross-functional teams to uncover valuable business insights, devise optimization strategies, and validate them through experiments. The ideal candidate should have 5+ years of experience in ecommerce, customer experience, or products, proficiency in analysis and business modeling using Excel, experience with Google Analytics, BigQuery, PowerBI, and Python/R, expertise in descriptive and inferential statistical analysis, and strong experience in setting up and driving AB testing or hypothesis testing.
Senior Product Manager - Billing and Revenue Reporting
Company: HubSpot
Location: Remote
Posted Dec 05, 2025
HubSpot's Commerce Hub is seeking a Senior Product Manager to drive the strategy and execution for their Billing & Revenue Reporting platform. The role involves creating a shared vision, driving alignment, guiding product ideas, understanding customer needs, leveraging data, and leading the product strategy for billing engine. The ideal candidate should have experience in financial technology, B2B SaaS, and billing platforms, along with exceptional analytical skills and a passion for solving complex problems.
FP&A Analyst - GTM
Company: GitLab
Location: USA
Posted Dec 05, 2025
This job description outlines a Financial Analyst role requiring expertise in financial modeling, data analysis, and cross-functional collaboration. The position involves supporting business teams with forecasting, reporting, and financial insights while using tools like Google Sheets and NetSuite. Key qualifications include financial analysis experience, communication skills, and knowledge of accounting practices.
Fullstack Product Software Engineer - Growth Monetization
Company: Dropbox
Location: USA
Posted Dec 05, 2025
The role of a Product Engineer at Dropbox involves shaping the future of collaboration and file sharing by developing and enhancing Dropbox products. The company is focused on expediting the creation and implementation of AI-enabled products by providing a comprehensive AI technology stack. The job requires excellent problem-solving skills, collaboration with cross-functional teams, and the ability to adapt to a dynamic work environment.