Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Small Business Account Executive
Company: HubSpot
Location: Remote
Posted Dec 05, 2025
The role of a Small Business Account Executive at HubSpot involves using outbound and inbound selling strategies to find new business and help them grow using HubSpot software. The responsibilities include identifying customer challenges, closing new business, nurturing relationships, collaborating with marketing and technology departments, and shaping the future of HubSpot's mission. The role requires 1+ year of full sales cycle experience, fluency in German and English, consultative selling and closing skills, accurate forecasting and pipeline management, and a track record of being a high performer. Top performers in this role usually have experience working in a high-growth scale-up environment, passion for helping businesses grow, and curiosity about the tech industry. HubSpot offers generous remuneration, stock units, interactive employee training, education allowance, pension, health insurance, life assurance, long-term illness cover, 25 days holidays, additional week of rest, onsite gym, fitness workshops, and amazing colleagues.
Account Executive, Small Business - (English Speaking)
Company: HubSpot
Location: Remote
Posted Dec 05, 2025
The role of a Small Business Account Executive at HubSpot involves using outbound selling strategies to find new business, running online demos, and successfully selling the HubSpot value proposition to small businesses. The position is based out of a home office and is a full closing role. HubSpot offers generous remuneration, stock units, interactive employee training, education allowance, pension, health insurance, life assurance, and long-term illness cover.
Onboarding Specialist
Company: Pulley
Location: Remote
Posted Dec 05, 2025
Pulley is a company that aims to simplify the process of starting and managing a company by providing cap table management tools. They are looking for a technically savvy and customer-focused team member to join their Professional Services team, where the role involves leading technical client implementations, equity administration, and technical troubleshooting. The company has over 4000 customers and is backed by top investors.
Staff Backend Product Software Engineer, Core Sync
Company: Dropbox
Location: Remote
Posted Dec 05, 2025
The role of Staff Engineer at Dropbox focuses on shaping the reliability and scalability of the Dropbox Sync system. The position involves partnering with cross-functional teams, driving technical strategy, and mentoring other engineers. The company values simplicity, trust, and customer impact.
Engineering Lead - Machine Learning
Company: HubSpot
Location: Remote
Posted Dec 05, 2025
The AI Platform at HubSpot is responsible for driving key AI features across the company. The AI Excellence Group focuses on building scalable AI solutions that enhance HubSpot's product ecosystem. The role involves leading and mentoring teams, driving technical strategy, fostering collaboration, and partnering with product teams to deliver AI value to customers.
Support Account Manager
Company: Saviynt
Location: Remote
Posted Dec 05, 2025
This job description outlines the role of a Support Account Manager, emphasizing customer support, issue resolution, cross-functional collaboration, and required skills like communication and problem-solving. It highlights responsibilities such as account management, performance monitoring, and proactive engagement with customers.
Global Account Manager - Strategic Pursuits
Company: EDB
Location: Remote
Posted Dec 05, 2025
EDB is seeking a strategic account manager to join their team and drive revenue growth in the EMEA region. The role involves building relationships with existing and new enterprise customers, cross-selling and upselling EDB solutions, and collaborating with various stakeholders to achieve business goals. The ideal candidate should have extensive experience selling to global enterprise accounts, strong business acumen, and excellent communication skills.
Industry Solutions Lead - Media & Creatives
Company: Dropbox
Location: Remote
Posted Dec 05, 2025
The role involves building and executing Dropbox's multiproduct strategy for the media and entertainment industries. Responsibilities include developing GTM plans, strategic partnerships, product features, and sales motions tailored for creative workflows. The position requires collaborating with global teams across sales, product development, marketing, and partnerships to shape how creative organizations manage, collaborate on, and deliver their content.
Strategic Account Executive
Company: Form Health
Location: USA
Posted Dec 05, 2025
Form Health is a virtual obesity medicine clinic that provides high-quality, evidence-based treatment through telemedicine. They offer a multidisciplinary approach, working closely with patients through a proprietary mobile app. The company is venture-backed and aims to empower patients and drive impact at a national scale. They are seeking a Strategic Account Executive to drive retention, growth, and satisfaction for high-value client accounts.
Account Executive, Small Business - Nordics (English Speaking)
Company: HubSpot
Location: Remote
Posted Dec 05, 2025
The role of an Account Executive Small Business at HubSpot involves using outbound selling strategies to find new business, generate leads, and sell the HubSpot value proposition to small and mid-sized businesses. The position is based out of a home office or the Dublin office and is a full closing role. The responsibilities include identifying customer challenges, consistently closing new business, nurturing relationships, collaborating with marketing and technology departments, and shaping the future of HubSpot's mission. The role requires 1+ years of closing sales experience, fluency in English, and strong communication, time management, and adaptability skills.
Enterprise Account Executive
Company: Anaplan
Location: Remote
Posted Dec 05, 2025
Anaplan is hiring an Enterprise Account Executive to sell their connected planning platform to TMT (Telco, Media, Technology) industry leaders. The role involves identifying business problems, building business value, conducting presentations, managing opportunities, and working cross-functionally. The ideal candidate has 5+ years of consultative sales experience, a strong network in the industry, and experience selling SaaS solutions into TMT organizations.
Account Executive, Small Business - Nordics (English Speaking)
Company: HubSpot
Location: Remote
Posted Dec 05, 2025
The role of a Small Business Account Executive at HubSpot involves using inbound selling strategies to find new business, running online demos, and selling the HubSpot value proposition to small and mid-sized businesses. The position is based out of the home office in an inside sales model and is a full closing role. The company is actively hiring for this role in the Nordics territory.