Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Lead AWS Developer
Company: IBM
Location: Cheltenham, GB
Posted Dec 05, 2025
The role is a Lead Developer position at IBM Consulting, working in Client Innovation Centers Delivery Centers. It involves leading a team of developers, overseeing software development life cycle, collaborating with cross-functional teams, and leveraging AWS expertise. The company offers regular promotions, feedback, training opportunities, diversity and inclusion, and work-life balance benefits.
Process Delivery Specialist
Company: IBM
Location: Sapporo, JP
Posted Dec 05, 2025
IBM Consulting offers long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. The position is for IBM Japan Staff Operations Co Ltd, requiring business-level Japanese language skills and Microsoft Office proficiency.
Security Consultant - SOAR
Company: IBM
Location: Mumbai, IN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on working with clients globally, improving hybrid cloud and AI, and leveraging IBM's technology platforms. It highlights the importance of curiosity, continuous learning, and collaboration. The role involves security incident investigation, SIEM tool management, threat hunting, and change management.
Associate Application Developer – Adobe Experience – Co-op 2026
Company: IBM
Location: No City, US
Posted Dec 05, 2025
This job posting describes a co-op position at IBM Consulting, focusing on Adobe Experience technologies. The role involves designing, developing, and implementing AEM-based digital experience solutions, as well as working with Adobe Experience Platform. The position emphasizes continuous learning, skill development, and personal growth within a culture of coaching and mentorship.
Oracle Data Architect
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on leading solution architecture and presales for reporting and analytics solutions on Oracle cloud. It outlines the required education, technical expertise, and responsibilities, emphasizing the use of Oracle's analytics offerings and data warehouse solutions.
Technology Sales Territory Brand Partner Specialist (Campus)
Company: IBM
Location: Taguig City, PH
Posted Dec 05, 2025
The IBM Ecosystem includes thousands of partners who build, sell, or service IBM technologies. As a Brand Partner Specialist Territory, your mission is to connect technical, comarketing, and go-to-market resources with assigned partners to drive prospecting, opportunity identification, and solution co-creation. By aligning territory planning, demand generation, lead passing, and sales execution between IBM Digital Sales and partners, you will grow revenue in your assigned portfolio by increasing partners' sell activities for your territory. Excellent onboarding, an industry-leading learning culture, and ongoing development will set you up for positive impact and success, advancing your career through an upward trajectory in a collaborative and experiential sales environment.
Data Scientist-Artificial Intelligence
Company: IBM
Location: Pune, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients worldwide. Responsibilities include scaling an existing RAG code base for a production-grade AI application, developing POCs, and collaborating with development teams. Required skills include proficiency in Python, AI frameworks, and cloud platforms like Azure.
Application Developer-Microsoft Analytics
Company: IBM
Location: Kochi, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on building long-term relationships with clients, delivering technical expertise, and driving innovation. The role involves developing client strategies, educating clients, and building trust for complex technology deals.
Senior Solutions Engineer (f/m/x)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career opportunity at IBM Software, specifically in the Solutions Engineering team at HashiCorp. The role involves acting as a trusted advisor to customers, understanding their journey, demonstrating the value of HashiCorp solutions, and collaborating with cross-functional teams to ensure customer success. The position requires technical expertise in DevOps, IT operations, security, cloud, microservices, containers, and scheduling platforms, as well as excellent communication skills in German and English.
Software Engineer TS/SCI (FSP)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a software engineer role at IBM Consulting with opportunities for career growth, collaboration with clients, and work on secure scalable solutions. It emphasizes skills in cloud platforms, Agile methodologies, and secure coding practices, while highlighting a fast-paced environment with development and testing responsibilities.
Content Designer - Public Sector
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM CIC offers a supportive environment with career growth, training, and diverse benefits, emphasizing innovation and inclusivity.
Sr. Manager - Treasury Services
Company: Kraken
Location: Remote
Posted Dec 04, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products for experienced traders, institutions, and newcomers, with a focus on security, education, and client support. The Sr Manager Treasury Services role involves leading a team responsible for treasury account services, audit controls, governance, and strategic initiatives, with a focus on bank account administration, strategic initiatives, and technology and process improvement projects.