Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
(Senior) Corporate Counsel
Company: Welltech
Location: Cyprus,Poland,Spain,Ukraine
Posted Dec 04, 2025
Welltech promotes its mission to empower users with wellness solutions, highlighting global reach and impact. The company seeks a legal professional for international expansion, emphasizing collaboration and growth opportunities.
Technical Engagement Manager II
Company: Bugcrowd
Location: Australia
Posted Dec 04, 2025
This job posting seeks a Technical Engagement Manager II to oversee technical onboarding and implementation of Bugcrowd's security programs. Responsibilities include customer collaboration, program configuration, cross-functional teamwork, and maintaining expertise in security methodologies. The role requires 4+ years of technical experience with pentesting and bug bounty programs, along with strong communication and project management skills.
Senior Solutions Consultant
Company: AgentSync
Location: USA
Posted Dec 04, 2025
AgentSync seeks Solution Consultants to translate customer needs into solutions, collaborate with teams, and deliver projects. Benefits include competitive pay, equity, and comprehensive health coverage. The role requires detail-oriented individuals with systems acumen and a passion for technology.
Senior Specialist - Premium Support (Italian)
Company: Airbnb
Location: Canada
Posted Dec 04, 2025
This job description outlines a Senior Specialist Premium Support role at Airbnb, emphasizing exceptional customer service, flexibility, and high standards. The position requires strong communication skills, problem-solving abilities, and the capacity to handle complex cases. The company highlights its commitment to inclusion and offers remote work opportunities with potential on-site requirements.
Director of Demand Generation
Company: Avive
Location: USA
Posted Dec 04, 2025
Avive Solutions Inc. is a mission-driven company developing advanced AED technology to combat sudden cardiac arrest. They seek a strategic Director of Demand Generation to drive growth in key sectors.
Senior CRM Manager
Company: Welltech
Location: Spain
Posted Dec 04, 2025
Welltech, a global wellness company with 255M users, empowers millions through innovative apps. They seek a Senior CRM Manager to drive subscription growth and lifecycle campaigns.
PAM Technical Architect - Professional Services
Company: Saviynt
Location: Remote
Posted Dec 04, 2025
Saviynt's AI-powered identity platform enhances security and operational efficiency. They seek a technical architect to lead PAM implementations, offering competitive salaries and a positive work environment. The role involves mentoring, solution design, and ensuring customer success through trusted advisory services.
Senior Employee Relations Business Partner
Company: Dropbox
Location: USA
Posted Dec 04, 2025
This job description outlines a Senior Employee Relations Business Partner role at Dropbox, emphasizing strategic guidance on complex investigations, policy interpretation, and fostering a positive employee relations environment. The position requires collaboration with legal teams, data-driven decision-making, and maintaining confidentiality while upholding organizational values.
Technical Support Engineer
Company: Pipe17
Location: Remote
Posted Dec 04, 2025
This job description outlines a Technical Support role requiring problem-solving skills, AI fluency, and experience with ecommerce platforms. Candidates must demonstrate empathy, strong written communication, and the ability to handle complex technical issues. The position involves troubleshooting, documentation, and collaboration with both customers and developers, with opportunities for growth and process improvement.
Senior Product Manager I - AI Agent Quality
Company: HubSpot
Location: USA
Posted Dec 04, 2025
The role is a Senior Product Manager position at HubSpot, focusing on AI Agent Quality. The responsibilities include owning strategy, implementing evaluation frameworks, defining metrics, delivering customer-facing tools, and partnering with MLOps and AI Foundations teams. The ideal candidate should have experience with AIML technologies, leading cross-functional teams, and strong business acumen.
Frontend Product Software Engineer - Growth Lifecycle
Company: Dropbox
Location: USA
Posted Dec 04, 2025
This job description outlines the role of a Product Engineer at Dropbox, focusing on growth lifecycle initiatives, cross-functional collaboration, and technical responsibilities. It details requirements, preferred qualifications, and compensation across different US zones.
Enrollment Representative
Company: Coursera
Location: India
Posted Dec 04, 2025
This job description outlines a remote Enrollment Counselor role at Coursera, focusing on recruiting students for online degree programs. Responsibilities include engaging potential learners, providing program information, converting leads to enrollments, managing CRM systems, and meeting enrollment targets. Qualifications require a bachelor's degree, strong communication skills, sales acumen, and familiarity with EdTech. The role emphasizes professionalism, teamwork, and flexibility to accommodate global time zones.