Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Staff UX Designer - AI Investment
Company: Mozilla
Location: USA
Posted Dec 04, 2025
Mozilla, a nonprofit-backed tech company, focuses on shaping the internet for the better through privacy-minded innovations like Firefox. They seek a Staff UX Product Designer with AI expertise to create impactful, user-centric features while prioritizing privacy and open-source principles. The role emphasizes diversity, ethical AI, and a mission-driven approach to building a more inclusive web.
Technical Support Engineer 2
Company: Twilio
Location: India
Posted Dec 04, 2025
The job posting is for a Technical Support Engineer 2 position at Twilio, focusing on providing award-winning billing support to customers. The role requires excellent customer service, technical expertise, and the ability to work in a 24/7 support model. The successful candidate will be part of the TCX Transforming Customer Experience team, responsible for designing and delivering operational excellence principles and practices across the support ecosystem.
Principal Software Engineer - Gen AI
Company: Blackbaud
Location: USA
Posted Dec 04, 2025
Blackbaud seeks a Principal Software Engineer to lead Generative AI initiatives, emphasizing collaboration, innovation, and a flexible remote work environment. The role offers competitive pay and comprehensive benefits including healthcare, retirement plans, and professional development opportunities.
Software Engineer 5 - Product
Company: Netflix
Location: USA
Posted Dec 04, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Consumer Data Systems team focuses on ensuring data integrity and building robust infrastructure to enhance customer experiences. The team is seeking fullstack engineers to develop end-to-end solutions for logging and telemetry data, continuously improve products and systems, and collaborate with cross-functional teams to deliver solutions that improve subscriber experiences.
Director - Global Customer Care
Company: First Advantage
Location: USA
Posted Dec 04, 2025
This text promotes a leadership role at First Advantage, highlighting opportunities for career growth, global impact, and a supportive work environment focused on customer service excellence and innovation.
Sr. Machine Learning Engineer
Company: iHerb
Location: USA
Posted Dec 04, 2025
The Senior Machine Learning Engineer role involves leading complex projects, mentoring junior team members, and developing scalable machine learning systems. Key responsibilities include collaborating with data scientists, building robust infrastructure, and ensuring high availability. The position requires expertise in Python, Spark, and cloud technologies, with competitive compensation and benefits.
Junior Systems Engineer
Company: Databento
Location: USA
Posted Dec 04, 2025
Databento, a Series A startup with $378M raised and 958% revenue growth, seeks a junior systems engineer. The role involves managing storage, networking, and hybrid systems across data centers, with benefits including remote work, insurance, and 401k matching.
Software Engineer (Web SDK)
Company: Storyteller
Location: Bulgaria
Posted Dec 04, 2025
The job posting describes a fully remote engineering role at Storyteller, a high-growth B2B SaaS platform. The role involves working on the Web SDK and backend services, using AI tools, and focusing on performance, reliability, and developer experience. The company offers a competitive salary, benefits, and a modern tech stack.
Product Manager - Staff
Company: Blackbaud
Location: India
Posted Dec 04, 2025
Blackbaud is seeking a Staff Product Manager for YourCause to drive products that create social impact for corporate customers. The role involves partnering with cross-functional stakeholders, defining market needs, and delivering solutions. The ideal candidate will have experience in product management, AI-driven innovation, and the Scaled Agile Framework (SAFe).
Senior Data Scientist
Company: Found
Location: USA
Posted Dec 04, 2025
Found is a company supporting self-employed individuals with tools and services. They're hiring a Senior Data Scientist with responsibilities in data analysis, product improvements, and collaboration. Benefits include competitive salary, equity, remote work, and comprehensive health benefits.
Director - Regional Sales
Company: GitLab
Location: Europe
Posted Dec 04, 2025
This text describes a Director Regional Sales New Business role at GitLab, outlining responsibilities such as leading a sales team, developing strategies, and collaborating with cross-functional teams. It emphasizes skills in CRM tools, new business growth, and regional market dynamics.
Sales Enablement Specialist
Company: Makersite GmbH
Location: Remote
Posted Dec 04, 2025
Makersite seeks a Sales Enablement Specialist to drive sustainable product development. The role involves training, onboarding, and collaborating on innovative projects with competitive benefits and remote flexibility.