Customer Success Jobs
980,031 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Process Delivery Specialist
Company: IBM
Location: Sapporo, JP
Posted Dec 04, 2025
IBM Consulting offers long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI solutions. The position is for IBM Japan Staff Operations Co Ltd, requiring business-level Japanese language skills and Microsoft Office proficiency.
Students, boost your IT career with us!
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities for collaboration, innovation, and growth. It emphasizes the importance of curiosity, adaptability, and teamwork in working with clients across various industries to improve their hybrid cloud and AI journey using IBM's technology platforms.
Business Development Leader for California
Company: IBM
Location: Irvine, US
Posted Dec 04, 2025
The SLED industry is experiencing significant growth, with plans to exceed $600M. The role of Business Development Leader (BDL) is crucial in building a sales pipeline of IBM Consulting opportunities across three growth platforms. The BDL will work closely with Lead Client Partners (LCP) to develop client relationships, identify business objectives, and implement a business development strategy for the territory.
Senior Database Reliability Engineer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
The IBM Cloud Databases ICD team is seeking cloud developers with a passion for automating, running, and operating databases. The role involves developing configuration scripts, tooling, and automation for databases in a highly available Kubernetes-based cloud environment. The team offers various benefits and opportunities for growth.
エンタープライズのお客様向け・パートナーセールス
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
IBM Technology Business Division is seeking sales professionals to propose and provide IBM technology products and related services to enterprise finance, manufacturing, distribution, and retail customers. The role involves collaborating with partner companies to create business value for large customers in priority areas. The position requires deep understanding of customer business challenges and the ability to make innovative proposals using IBM's cutting-edge technologies and solutions. IBM offers comprehensive onboarding training and a learning culture to support continuous skill development and career growth.
Senior SAP TM Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on long-term client relationships, collaboration, and innovation. It highlights the role of an SAP TM Consultant, who works on client-centric SAP solutions, ensuring successful Transportation Management module deliverables, and providing continuous improvement. The role requires technical expertise, problem-solving skills, and collaboration with various teams.
Design Manager
Company: IBM
Location: San Jose, US
Posted Dec 04, 2025
IBM Software is seeking a Design Manager to lead a team of designers, UX researchers, and content professionals. The role involves guiding the team to deliver exceptional customer experiences, driving design excellence, and collaborating with cross-functional teams. The ideal candidate should have 3+ years of experience as a design lead, excellent communication skills, and a portfolio of human-centered design work.
Associate X-Force Cyber Range Consultant Intern 2026
Company: IBM
Location: WASHINGTON, US
Posted Dec 04, 2025
The IBM XForce Cyber Range offers immersive cyber crisis scenarios for nontechnical executives to identify gaps and strengthen their security strategies. Interns are sought who are curious, creative, and passionate about cybersecurity, storytelling, and explaining technical concepts in an accessible way. Interns will work on client projects, create technical demos, assist with day-of engagement support, and develop innovative ideas to enhance the client experience.
AR Customer Service Representative
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The job description outlines a customer service role at IBM Consulting, focusing on handling inbound calls, resolving payment issues, and collaborating with internal teams to ensure timely resolution of customer problems. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Fullstack Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The India Systems Development Lab (ISDL) is a key part of IBM's global Systems technology development network, established in 1996. ISDL contributes to innovations across IBM's Systems portfolio, including IBM Z, Power, OpenPOWER Systems, and Storage. The lab fosters a culture of innovation and has filed over 400 patents. ISDL has played a pivotal role in developing products aligned with modern computing trends and has championed modern development methodologies.
Application Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working on large-scale projects across various industries, utilizing IBM's technology platforms and partner ecosystem. The position requires strong communication skills in Japanese and experience in software development, cloud-native applications, and mobile app development.
Subscription and Annuity Representative – Entry Level Sales Program 2026
Company: IBM
Location: Dallas, US
Posted Dec 04, 2025
IBM is evolving its technology sales approach to break beyond boundaries with innovative methods. The company is seeking recent graduates to join as Subscription and Annuity Representatives, who will protect the install base of clients and grow their annual spend by identifying expansion opportunities. IBM offers comprehensive onboarding, a collaborative sales environment, and ongoing development to advance careers.