Customer Success Jobs
980,031 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Package Consultant-SAP Ariba Contract
Company: IBM
Location: KARACHI, PK
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on long-term client relationships, collaboration, and improving hybrid cloud and AI solutions. It outlines the role and responsibilities, including identifying customer needs, preparing demonstrations, and becoming a thought leader in procurement. The required education is a bachelor's degree, with a master's degree preferred. Technical expertise includes knowledge of SAP's procurement solution suite, cloud computing platforms, Agile methodologies, and project management.
Genesys Consultant and Team Lead
Company: IBM
Location: Giza, EG
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on delivery leadership, solution architecture, client management, requirements design, cross-functional team coordination, contact center platform expertise, and continuous improvement. It highlights the role's responsibilities, required education, technical expertise, and preferred experience in contact center transformation programs and Genesys Cloud CX solutions.
Java Developer - Leicester
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text promotes IBM CIC's job opportunities, highlighting career growth, training programs, flexible work arrangements, and a supportive work environment. It emphasizes innovation, professional development, and a culture of inclusivity while outlining technical requirements for a Java Developer role.
Order to Cash Practitioner
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
IBM's job description emphasizes innovation and problem-solving, detailing responsibilities in Order to Cash processes, required expertise, and a positive outlook on career growth and impact.
Apptio Strategy Advisor - IBM Germany (f/m/x)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The Strategy Advisor role at Apptio focuses on driving customer success through strategic leadership, TBM expertise, and cross-functional collaboration. It requires strong communication, innovation, and the ability to influence at all organizational levels.
Application Developer-RDBMS
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on the role of an Application Developer. It highlights the importance of teamwork, communication, and collaboration skills. The role involves translating system requirements into design and development, working in an agile environment, and collaborating with clients globally. The position requires a Bachelor's degree, strong knowledge of database design and development using PL/SQL, proficiency with Oracle databases, and experience in SQL tuning and optimization.
Storage Technical Account Manager
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 04, 2025
IBM is seeking a Technical Account Manager for their Premium Storage team. The role involves providing high-quality remote technical support to premium storage clients, collaborating with other support groups, and maintaining client relationships. The ideal candidate should have at least 2 years of experience in remote technical support and familiarity with IBM Storage Portfolio products.
Package Consultant-SAP HANA Master Data Governance
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a senior SAP Consultant. The position involves working with clients globally, delivering high-quality SAP solutions, and leveraging expertise in SAP Data Management Tools. The role requires 5-12 years of experience and offers opportunities for skill development and industry understanding.
Data Scientist (m/w/d) mit guten Deutschkenntnissen
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. Data Scientists at IBM work on solving business problems using leading-edge tools and technologies, with a focus on data analysis, model development, and communication of results to both technical and non-technical audiences.
Entry Level Hire Remote Technical Support - AI and Data Science Engineer and Support 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Infrastructure is a catalyst that makes the world work better. The company provides hybrid cloud infrastructure and positions early-career professionals in AI and Data Science development. The role requires proficiency in Python, machine learning, and software engineering, with opportunities to work with senior developers and build predictive models.
Senior Solutions Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, shape solution strategies, and influence high-value engagements. It emphasizes the importance of curiosity, knowledge, and a culture of evolution and empathy. The role of a Senior Solutions Consultant is detailed, focusing on driving complex solution pursuits, shaping strategic opportunities, and influencing customer engagements in the public sector.
Mainframe System Administrator Apprentice
Company: IBM
Location: Dallas, US
Posted Dec 04, 2025
IBM offers an apprenticeship program for aspiring mainframe system administrators. The program provides hands-on experience, training, and mentorship to develop skills in mainframe computing, system administration, and related technologies. Apprentices work collaboratively in teams, contribute to projects, and earn digital credentials upon completion.