Customer Success Jobs
980,199 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Principal Product Manager - Agentic AI
Company: Blackbaud
Location: Remote
Posted Dec 03, 2025
Blackbaud is seeking an experienced Principal Product Manager to lead the launch and scaling of their new agentic Artificial Intelligence solutions. The role involves driving product development, shaping the roadmap, engaging with customers, and collaborating with cross-functional teams. The ideal candidate will have 8+ years of product management experience, success in launching 0to1 products, and a passion for social impact.
Software Developer
Company: IBM
Location: Ahmedabad, IN
Posted Dec 04, 2025
IBM Software is seeking a skilled software developer to join their team. The role involves developing and maintaining high-quality software products, collaborating with various teams, and working with technologies like Java, React, SQL, OpenShift, Kubernetes, and Docker. The ideal candidate should have 8+ years of experience, strong problem-solving skills, and excellent communication abilities.
2026 Intern – Information Architecture
Company: IBM
Location: Austin, US
Posted Dec 04, 2025
IBM offers a summer 2026 internship with responsibilities in information architecture and marketing. The role involves improving site experience and requires a bachelor's degree. It's based in Austin with hybrid work.
Contact Center Fresh Graduates
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role in customer service support. The position involves answering customer queries, handling complaints, and providing information about products. It requires excellent communication skills, the ability to multitask, and a strong customer focus. The role is based in an IBM Consulting Client Innovation Center and offers opportunities for career growth and development.
Entry Level Hire Remote Technical Support - Hardware and Software Products 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM's infrastructure solutions emphasize collaboration and innovation, requiring technical expertise in areas like cloud computing and problem-solving. The role involves supporting clients globally and contributing to product improvements through analytical skills and cross-team cooperation.
Application Developer-Microsoft Dynamics 365 Customer Engagement
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical expertise in Dynamics CRM and Azure technologies. It outlines responsibilities involving customization, application development, and working with strategic partner ecosystems.
Security Consultant - Exposure Management - Melbourne - 11.9 Months
Company: IBM
Location: MELBOURNE, AU
Posted Dec 04, 2025
IBM is a leading technology and consulting company with a global presence. They are seeking a Network Security Tower Lead for a 119-month contract in Melbourne. The role involves leading and mentoring a team, coordinating with vendors, and driving process improvements.
Application Developer ServiceNow
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with ServiceNow in a global client environment. The role involves development, maintenance, and customization of ServiceNow modules, as well as building solutions based on customer requirements. The position requires a strong technical background, excellent communication skills, and a willingness to learn and adapt to new technologies.
Sourcer for campus hiring
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text describes IBM's human resources career, which is based on building trust, improving employee engagement, and creating a workplace environment where people can grow. It highlights the importance of passion and curiosity for success in this role. The position involves supporting the selection process and handling local administrative tasks for new graduate recruitment in Japan. Required skills include experience in recruitment or administrative support, accuracy, attention to detail, excellent communication skills, time management, and proficiency in Microsoft Office.
Master@IBM Werkstudent*in in Agentic AI @ SAP on Db2 (m/f/x)
Company: IBM
Location: Ehningen, DE
Posted Dec 04, 2025
The text is a job posting for a position in the IBM SAP Db2 development team. The role involves developing AI Agent solutions for Db2 databases serving SAP NetWeaver, assessing existing Db2 agents for SAP integration, identifying opportunities for new AI agents, collaborating with cross-functional teams, and staying updated with AI and IBM tools. The position requires a Bachelor's degree in Computer Science or a related field, experience in AIML development, knowledge of relational databases and Db2 LUW, strong analytical and problem-solving skills, excellent communication and collaboration abilities, and basic knowledge of public cloud concepts.
Senior Support Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software as a Senior Support Engineer for the Vault product. The role involves troubleshooting complex issues, collaborating with customers and engineering teams, and contributing to product growth. The position offers growth opportunities within IBM's product and technology landscape, including Research, Software, and Infrastructure.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Order to Cash (O2C) domain. The position involves processing accounts receivable, preparing journal entries, reconciling accounts, and meeting client service level agreements. The role requires a bachelor's degree, preferably a master's degree, and experience in enhancing cash application automation and reducing complexity in assigned accounts.