Customer Success Jobs
980,199 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Lead ServiceNow Developer (Module: ITOM/ITAM)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working with visionaries, and leveraging IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and the ability to drive meaningful change. The role of an Application Developer with expertise in ServiceNow is also mentioned, focusing on development, customization, and implementation of ServiceNow modules.
Recruiter (Japanese Bilingual)
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 04, 2025
The text describes a recruitment professional role at IBM, focusing on end-to-end recruiting experience, building diverse candidate pipelines, and leveraging data analytics to attract top talent. The role requires strong communication, problem-solving, and leadership skills, as well as proficiency in English and Japanese.
Java developer - Fontus
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This role involves collaborating with global clients on hybrid cloud and AI projects, emphasizing innovation, career growth, and technical expertise in areas like Java and AWS. The position highlights opportunities for impactful problem-solving, stakeholder engagement, and working with cutting-edge technologies.
Enterprise AI Architect
Company: IBM
Location: Philadelphia, US
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves translating business goals into technical architectures, designing data pipelines, and guiding technical teams. Proficiency in Python, SQL, FastAPI, Azure, AWS, and LLM frameworks is required.
Procurement Operations Specialist
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This job posting outlines a procurement role at IBM with responsibilities including requisition review, supplier management, and ensuring customer satisfaction. It requires a bachelor's degree, 12 years of experience, and skills in problem-solving, teamwork, and Microsoft Office proficiency.
Senior Software Engineer, Product Engineering (Boundary) - HashiCorp
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, specifically in the team that develops and transforms customer challenges into industry-leading AI-powered cloud-native software solutions. The role involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. The position focuses on designing, prototyping, and implementing core features for Boundary, a secure access management solution built for hybrid environments. The role requires expertise in Golang programming, privileged access management, distributed cloud systems, and building automated tests.
Program Manager TS/SCI W/FSP
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI solutions. The Program Manager position requires extensive experience in program management, technical solution development, and federal government enterprise system management.
Design Intern - Advanced Integrated Circuits Research
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Research is a team focused on inventing the future of computing technology, with a strong culture around solving problems for clients. The role involves contributing to the development of innovative integrated circuits for emerging applications like AI acceleration and high-speed communications.
Industry Consultant for Financial Services
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working on challenging projects, and leveraging IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth in the role of an Industry Consultant.
Network Automation Lead (WAN/LAN)
Company: IBM
Location: WASHINGTON, US
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with visionaries, improve hybrid cloud and AI, and leverage strategic partnerships. It emphasizes the importance of curiosity, knowledge, and continuous learning. The role of a Network Automation Lead is also mentioned, focusing on designing, developing, and maintaining network automation solutions.
Fullstack Developer
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The job posting is seeking passionate candidates with experience in microservices, web applications, and modern cloud technologies to build scalable, high-performance solutions. The role involves collaborating with various teams, designing and implementing features, participating in Agile methodologies, and working independently to deliver high-quality code. Preferred expertise includes performance optimizations, Apache Spark, access management technologies, and public cloud services.
Package Consultant-SAP HANA SCM PP
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This role involves leading SAP solutions for clients, collaborating globally, and leveraging technical expertise in hybrid cloud and AI. It emphasizes strategic partnerships, innovation, and delivering impactful results through cross-functional teams.