Customer Success Jobs
980,236 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Sr. Customer Success Operations Manager
Company: Menlo Security
Location: USA
Posted Dec 03, 2025
Menlo Security is seeking a CS Operations Lead to manage renewal operations, drive data analytics and reporting, optimize the customer lifecycle, and foster cross-functional alignment. The ideal candidate should have 5+ years of experience in Customer Success Operations or relevant consulting experience, expert-level proficiency in Gainsight and CRM systems, and strong analytical and communication skills.
Senior Customer Success Analytics Analyst
Company: GitLab
Location: USA
Posted Dec 03, 2025
The Senior Customer Success Analytics Analyst role involves partnering with various teams to analyze customer data, build dashboards and reports, and provide insights to improve customer engagement, retention, and growth. The role requires experience in customer success analytics, proficiency in SQL and business intelligence tools, and the ability to collaborate with cross-functional partners.
ABM Specialist
Company: Vonage
Location: Mexico
Posted Dec 03, 2025
This job posting highlights Vonage's opportunity to work on advanced account-based marketing initiatives, emphasizing collaboration, cross-functional impact, and growth mindset requirements for a Marketing Operations role critical to achieving revenue targets and OKRs.
Senior Accountant
Company: Platform Science
Location: USA
Posted Dec 03, 2025
Platform Science is an open IoT platform founded in 2015 that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. The company values diversity, empathy, and innovation, and is looking for a Senior Accountant to join their growing team. The role involves eCommerce customer accounts, accounting, record keeping, reporting, cash applications, communication, account reconciliations, and special projects.
Support Specialist
Company: G-P
Location: India
Posted Dec 03, 2025
The job posting describes a Support Specialist role supporting HR, IT, Finance, and benefits queries. The role involves managing customer relationships, triaging tickets, and communicating effectively. The ideal candidate should have experience in shared services, proficiency in English, and knowledge of HR procedures and policies.
Enterprise Real Account Manager
Company: Mapbox
Location: USA
Posted Dec 03, 2025
Mapbox is a leading real-time location platform for businesses, offering tools for navigation and location-aware applications. The company values high-performing individuals, diversity, and teaching. The role involves building relationships with enterprise customers, presenting solutions, and expanding Mapbox adoption in key industries.
Account Executive (English Speakers)
Company: Bobtail
Location: Anywhere
Posted Dec 03, 2025
Bobtail is a company dedicated to increasing customer happiness by eliminating inefficiencies in the supply chain. They value teams over individuals, collaboration, communication, iteration, experimentation, and a solutions-oriented approach. They are looking for proactive, collaborative, and driven individuals with B2B cold calling experience, fluency in English, and the ability to quickly learn in a fast-paced environment.
Lead Technical Program Manager - Business Continuity & Disaster Recovery
Company: HubSpot
Location: USA
Posted Dec 03, 2025
The text describes a strategic systems-level thinker role in HubSpot's Security team, focusing on building Business Continuity and Disaster Recovery (BCDR) programs to enhance organizational resilience. The role involves partnering with various teams, conducting Business Impact Analyses, developing BCDR strategies, and leading disaster recovery tests. The company values transparency, learning, and authenticity, and offers competitive compensation and benefits.
Senior Customer Success Manager - Identity Security
Company: Saviynt
Location: Germany
Posted Dec 03, 2025
Saviynt is a leading identity security platform that helps organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. They are seeking a Sr Customer Success Manager to cultivate customer loyalty, drive product adoption, and ensure customer success. The role involves serving as the primary point of contact, developing relationships with executives, advising on solutions, and managing customer accounts.
Support Specialist (Night Shift)
Company: G-P
Location: India
Posted Dec 03, 2025
The job posting describes a Support Specialist role supporting HR, IT, Finance, and benefits queries. The role involves handling day-to-day queries, developing an omnichannel engagement strategy, triaging and prioritizing tickets, managing customer relationships, and communicating effectively. The ideal candidate should have 1-2 years of experience in Global Shared Services, proficiency in English, problem-solving skills, customer orientation, organizational skills, and the ability to work in a dynamic environment and meet SLAs and KPIs.
Senior OT Operations Manager
Company: GuidePoint Security
Location: USA
Posted Dec 03, 2025
GuidePoint Security is seeking a Senior OT Operations Manager to optimize delivery processes, enhance project management capabilities, and drive operational excellence across their growing OT services and incident response engagements. The role focuses on process optimization, project manager capability enhancement, OT incident response operational excellence, strategic operations and performance management, and cross-functional leadership and alignment.
Support Specialist (Night Shift)
Company: G-P
Location: India
Posted Dec 03, 2025
The job posting describes a Support Specialist role supporting HR, IT, Finance, and benefits queries. The role involves managing customer relationships, triaging tickets, and communicating effectively. The ideal candidate should have experience in shared services, proficiency in English, knowledge of HR procedures, and strong problem-solving skills.