Customer Success Jobs
980,413 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Client Manager
Company: TrueML
Location: USA
Posted Dec 02, 2025
TrueAccord is looking for a Client Manager to join their team and manage relationships with important clients, including large financial institutions. The role involves proactive account management, driving scalable processes, managing feedback loops, identifying improvement opportunities, fostering client growth, interpreting data insights, and providing consultative guidance. The ideal candidate should have a bachelor's degree or relevant experience, experience in client management or customer service, preferably in the collections industry, and strong communication, problem-solving, and leadership skills.
Engineering Lead
Company: HubSpot
Location: USA
Posted Dec 02, 2025
HubSpot is seeking an experienced Engineering Lead or Engineering Manager to lead their Edge team, which is responsible for developing and operating HubSpot's load balancing and CDN infrastructure. The role involves guiding the design, development, and operation of systems, people management, and technical mentorship. The ideal candidate should have at least 2 years of experience in hiring, developing, and promoting engineers, a track record of delivering complex, performant, reliable, and scalable distributed systems in a cloud environment, and proficiency in Java, C, Go, C++, or Rust.
Senior Compliance Automation Engineer
Company: Muck Rack
Location: USA
Posted Dec 02, 2025
The company is seeking a Senior Compliance Automation Engineer to join their team and help with audit readiness and automating evidence collection. The role involves designing and developing automation solutions for GRC toolsets, platforms, and processes, as well as supporting internal and external audits. The ideal candidate should have 5+ years of experience in Governance, Risk, and Compliance, proficiency in Python and SQL, and experience with security and compliance frameworks.
Sr. Customer Success Manager
Company: Platform Science
Location: USA
Posted Dec 02, 2025
Platform Science is an open IoT platform founded in 2015 that partners with fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. They value diversity, innovation, and empathy in their company culture. The Senior Customer Success Manager role involves implementing, managing, and growing relationships with enterprise-level accounts, acting as a trusted advisor, and driving customer adoption and retention of Platform Science solutions.
Senior Manager - Engineering
Company: Splice
Location: USA
Posted Dec 02, 2025
The job posting is for a Senior Manager Engineering role at Splice, a creative platform for music production. The role involves leading and growing a team responsible for building and scaling data platform pipelines and analytics infrastructure. The company culture emphasizes collaboration, accountability, and flexibility, with a focus on remote work. The role requires technical leadership experience, strong communication and organizational skills, and experience implementing agile methodologies.
Campaign Manager
Company: Unified
Location: USA
Posted Dec 02, 2025
Unified is seeking a Campaign Manager to join their AdOps team. The role involves managing and optimizing multichannel paid campaigns, developing growth strategies, driving automation and innovation, analyzing campaign performance, ensuring operational excellence, and partnering with clients. The ideal candidate has 3+ years of experience managing high-volume digital advertising campaigns, strong knowledge of campaign performance metrics, and experience in programmatic and social media buying.
Staff Mobile Engineer - Grafana Ops - IRM
Company: Grafana Labs
Location: Sweden
Posted Dec 02, 2025
The Grafana IRM squad is a remote-first team operating business-critical services for incident response. They value unified experience, automation, integration, and observability. The role involves influencing the roadmap, delivering features, driving projects, contributing to open-source, and maintaining the mobile app. They seek motivated, customer-focused individuals with mobile development experience and a passion for creating intuitive products.
Solutions Consultant
Company: Dscout
Location: USA
Posted Dec 02, 2025
Dscout is a leading experience research platform used by top brands like Sonos, Spotify, Duolingo, and Best Buy. They are expanding their team and seeking a Solutions Consultant to join their presales team. The role involves partnering with account directors, supporting discovery conversations, delivering customized demos, and providing structured feedback to product and marketing teams.
GTM Sourcer
Company: ElevenLabs
Location: UK,Ireland,Spain
Posted Dec 02, 2025
ElevenLabs is a leading audio AI company with significant growth and innovative offerings. They seek a GTM Sourcer to join their global talent team, emphasizing impact and excellence.
Product Manager - Cards Pricing
Company: Stripe
Location: USA
Posted Dec 02, 2025
Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Cards team is responsible for accepting credit, debit, and prepaid card payments. The Product Manager for Cards Pricing role involves defining pricing principles, driving pricing decisions, and operationalizing them. The ideal candidate has 5+ years of product experience, 3+ years of pricing experience, and strong collaboration and data analysis skills.
Staff Mobile Engineer - Grafana Ops - IRM
Company: Grafana Labs
Location: UK
Posted Dec 02, 2025
The Grafana IRM squad is a remote-first team operating business-critical services for incident response. They value unified experience, automation, integration, and observability. The role involves influencing the roadmap, delivering features, driving projects, contributing to open-source, and maintaining the mobile application. They seek motivated, customer-focused individuals with mobile development experience and a passion for creating intuitive products.
Director - Regional Sales
Company: GitLab
Location: USA
Posted Dec 02, 2025
The Regional Director for the Commercial AMER vertical will lead a 5-person team to grow adoption of GitLab's AI-powered DevSecOps platform across existing and new commercial customers. The role involves managing the team, driving sales strategy, analyzing market dynamics, recruiting talent, and collaborating with various departments. The ideal candidate should have experience in field sales operations and leadership within a software environment, proficiency in managing a sales pipeline, and strong communication skills.