Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Partner Manager - Automattic for Agencies (Spanish Speaking)
Company: Automattic Careers
Location: North America,Latin America,Europe,Africa,APAC
Posted Nov 28, 2025
The Partner Manager role at Automattic involves strategically executing the company's growth strategy by developing relationships with digital agencies in the Automattic partner ecosystem. The role focuses on driving sales, identifying growth opportunities, and collaborating with internal and external teams to support lead generation and joint revenue goals. The position requires experience in SaaS channel sales, strong analytical skills, and the ability to work across multiple business units.
Director of Strategic Accounts
Company: Tanium
Location: USA
Posted Nov 28, 2025
The Director of Strategic Accounts position at Tanium involves generating opportunities to position the Tanium platform within assigned territories and accounts. The role requires articulating the value of the platform to decision makers, nurturing relationships, working with partner and marketing teams, generating sales development activity, forecasting, and conducting presentations. The ideal candidate has significant enterprise software sales experience, a strong team mentality, proven track record of exceeding quota, experience calling on CSuite level contacts, background in building relationships with partner ecosystems, and excellent communication and presentation skills.
Senior Backend Engineer - PHP/Go
Company: Hostaway
Location: EMEA
Posted Nov 28, 2025
This job posting highlights a remote Senior Backend Engineer role at a fast-growing SaaS company with competitive pay, remote work flexibility, equity options, and a dynamic international team culture. The position emphasizes collaboration, technical growth, and impactful contributions to a market-leading platform.
Engineering Manager - Cards
Company: Kraken
Location: USA
Posted Nov 28, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They are seeking an Engineering Manager to lead their cross-functional Cards Pod, building and scaling Kraken's card experiences. The role involves leading a team of frontend and backend engineers, owning the UX for card features, and collaborating with product managers and designers to deliver high-impact features.
Customer Operations Executive
Company: NECSWS
Location: UK
Posted Nov 28, 2025
The company is looking for a Customer Operations Executive to join their team and provide exceptional customer service to NHS hospital customers. The role involves customer support, data management, and administration of third-party operations apps. The company offers an excellent benefits package and is part of a global tech giant.
Product Development Coordinator
Company: Trafilea
Location: USA
Posted Nov 28, 2025
Trafilea is a dynamic and innovative tech e-commerce group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community dedicated to promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth. They foster a culture of collaboration, innovation, and continuous learning, providing support and development opportunities for their employees. With a remote-first approach, they offer the freedom to work from anywhere in the world, surrounded by a diverse and talented team.
Director of Product Development
Company: Trafilea
Location: USA
Posted Nov 28, 2025
Trafilea is a dynamic and innovative tech e-commerce group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community dedicated to promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth. They foster a culture of collaboration, innovation, and continuous learning, and believe in investing in their people to provide them with support and development opportunities to grow both personally and professionally.
Account Executive, Enterprise - Public Sector (New Business)
Company: Stripe
Location: USA
Posted Nov 28, 2025
This text describes a Sales Executive role at Stripe, emphasizing the company's mission to expand financial infrastructure solutions for enterprises and public institutions. It outlines key responsibilities, required qualifications, and preferred attributes for the position, presenting a professional job description with technical and commercial requirements.
Compensation Manager
Company: Apollo.io
Location: USA
Posted Nov 28, 2025
The Senior Compensation Manager role involves owning and optimizing the variable compensation process across the GoToMarket organization. Key responsibilities include managing compensation tooling, collaborating cross-functionally, driving continuous improvement, and developing standardized processes. Success is measured by delivering accurate payments, providing performance analytics, launching aligned compensation plans, and eliminating sources of error.
Senior Software Development Engineer in Test - Performance Testing
Company: Hostaway
Location: EMEA
Posted Nov 28, 2025
Hostaway is seeking a Senior Software Development Engineer in Test with a focus on performance testing to join their team. The role involves designing and executing load testing strategies, collaborating with engineering teams, and ensuring platform performance at scale. The company offers competitive compensation, remote work, equity, professional growth opportunities, and a values-driven culture.
Senior Site Reliability Engineer
Company: Tines
Location: North America
Posted Nov 28, 2025
This job posting highlights a remote engineering role with opportunities to shape technical direction and collaborate in a supportive team environment. The position emphasizes customer focus, mentorship, and sustainable work practices while offering growth and innovation in self-hosted product development.
Senior Software Development Engineer in Test
Company: Hostaway
Location: EMEA
Posted Nov 28, 2025
Hostaway is seeking a Senior Software Development Engineer in Test to join their team and drive growth in the vacation rental industry. The role involves ensuring product quality, collaborating with teams, and promoting testing practices. The company offers competitive compensation, remote work, equity, professional growth, and a values-driven culture.