Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
AI Architect
Company: Guidehouse
Location: Remote
Posted Nov 26, 2025
The job posting is for a Data Engineering and Architecture Consulting role focused on leading the design and implementation of scalable AI architectures. The position requires extensive experience in AI, machine learning, and data analytics, with a preference for experience in financial services or regulated industries. The role involves collaborating with cross-functional teams, providing technical leadership, and ensuring AI solutions comply with responsible AI standards.
Technical Architect
Company: NECSWS
Location: Remote
Posted Nov 26, 2025
The job description highlights opportunities to work on mission-critical solutions and collaborate with teams, while emphasizing the company's commitment to employee benefits and making a societal impact through technology. The role offers professional growth, competitive compensation, and a supportive work environment.
AWS Software Developer
Company: First Advantage
Location: Remote
Posted Nov 26, 2025
The job description outlines the responsibilities and required skills for a software developer position. The role involves end-to-end technical delivery of cloud-based enterprise background screening software, working in a team environment, participating in product development sessions, and meeting quality and deadline metrics. The position requires 5+ years of C# .NET application development experience, experience with relational databases, web application development, and strong communication skills.
Manager - DevOps Engineering
Company: Blackbaud
Location: Remote
Posted Nov 26, 2025
The role is for a DevOps Manager to lead a team in transforming Cloud Delivery Engineering into a best-in-class cloud-ready organization. The focus is on quality, process, automation, and delivering highly scalable, reliable, secure, and performant platforms. The ideal candidate will have 10+ years of engineering experience, 5+ years in a managerial role, and in-depth knowledge of cloud platforms like Microsoft Azure and AWS.
Senior Data Scientist
Company: Canva
Location: Remote
Posted Nov 26, 2025
The job description outlines a role focused on building data foundations and strategies for LATAM, collaborating with cross-functional teams, and driving growth. It highlights benefits like equity, health benefits, and flexible leave, emphasizing a supportive and innovative work environment.
Customer Ops Strategy Associate
Company: Clipboard Health
Location: North America, EU, South America
Posted Nov 26, 2025
The text describes a generalist role at Clipboard with high-impact, fast-paced work focused on customer operations and revenue conversion. It emphasizes problem-solving, adaptability, and curiosity as key qualities, while outlining the hiring process and remote work opportunities.
LMS Administrator
Company: Blackbaud
Location: Remote
Posted Nov 26, 2025
Blackbaud University is seeking a highly organized and detail-oriented individual to collaborate with the instruction design and instructor team to populate the Blackbaud University Learning Management System (LMS) with various training types and elevate the client experience. The role involves executing strategies associated with the LMS and data infrastructure, supporting standard operating procedures, inputting training content, verifying course submissions, creating process documentation, auditing system quality, troubleshooting customer issues, identifying efficient ways to execute daily tasks, and responding to customer chats and emails.
Lead Engineer (IVR)
Company: Green Dot Corporation
Location: Remote
Posted Nov 26, 2025
Green Dot Corporation is seeking a Lead IVR Software Engineer to join their CES team. The role involves leading the full software development lifecycle for IVR applications, designing and developing IVR systems using platforms like Twilio or M365, and integrating IVR systems with backend services. The position requires a bachelor's degree in computer science or related field, 8+ years of software development experience with at least 3 years in IVR development and 2+ years in team leadership. The company offers a competitive salary range of $139,900 to $199,300 per year.
Senior Product Analyst, GoChat - Monopoly GO!
Company: Scopely
Location: Remote
Posted Nov 26, 2025
Scopely is seeking a Senior Product Analyst to join the Monopoly GO team and support the Go Chat initiative. The role involves analyzing player behavior, generating insights, and collaborating with cross-functional teams to enhance player communication and community engagement. The position requires 4+ years of experience in analytics, strong SQL skills, and familiarity with Python or R. The company values diversity, provides equal employment opportunities, and offers a comprehensive benefits package.
Billing Specialist
Company: First Advantage
Location: Remote
Posted Nov 26, 2025
First Advantage is a leading provider of mission-critical background screening solutions, seeking a Billing Specialist to join their remote team in the United States. The role involves supporting billing collections, resolving discrepancies, and managing customer account reconciliations. The company values diversity, inclusion, and employee well-being, offering competitive benefits and growth opportunities.
Lead Software Engineer - BaaS
Company: Green Dot Corporation
Location: Remote
Posted Nov 26, 2025
Green Dot is seeking a highly skilled Lead Software Engineer to join their BaaS team. The role involves designing and developing APIs and microservices for BaaS onboarding and partner integration. The company offers a Work from Anywhere model and values diversity and inclusion.
Customer Success Manager
Company: ReflexAI
Location: Remote
Posted Nov 26, 2025
ReflexAI is seeking a Customer Success Manager to work with mission-driven organizations and ensure their frontline teams are effectively trained and empowered using the company's machine learning and natural language processing tools. The role involves managing customer relationships, collaborating with cross-functional teams, and contributing to refining customer success processes.