Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Contract Manager, Upmarket - German Speaker
Company: HubSpot
Location: Germany
Posted Nov 26, 2025
The role of a Contract Manager at HubSpot involves handling customer contracts, communicating with customers and internal colleagues, ensuring accurate resolution of inquiries, executing renewals, managing account-related tasks, and collaborating with various teams to drive growth and positive customer experiences. The ideal candidate should have fluency in English and German, negotiation or sales experience, passion for creating great customer experiences, problem-solving skills, prior account management and customer retention experience, clear communication skills, prioritization and organizational skills, and the ability to contribute to a positive team environment.
Director - Partner Field Sales
Company: Tanium
Location: Spain
Posted Nov 26, 2025
Tanium's partner ecosystem is critical for helping customers protect their organization, people, and what matters most. The company's technology allows customers to redefine what's possible with the power of certainty. The Director Partner Field Sales role supports sales leadership and partners to accelerate planning, customer prospecting, and overall new customer and ARR growth. Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering, securing more than 32M endpoints around the world.
Senior Cisco UCCE Support Engineer
Company: TTEC Digital
Location: Philippines
Posted Nov 26, 2025
TTEC Digital is seeking an experienced Cisco UCCE Senior Engineer to join their Contact Center Managed Services team. The role involves scripting and configuring UCCE Dialer applications, managing Cisco Dialer and Acqueon LCM platforms, and collaborating with business teams. The company values employee support and aims to create a thriving workplace. TTEC has been certified as a Great Place to Work for 2024-2025.
Personal Litigation Injury Protection Resolution Specialist
Company: Reserv
Location: USA
Posted Nov 26, 2025
Reserv, an insurtech company, seeks a PIP Resolution Specialist to enhance claims efficiency with competitive benefits and a focus on innovation. The role emphasizes problem-solving, empathy, and technology-driven processes while offering flexible work arrangements and professional development opportunities.
Associate Analyst - Cyber Threat Intelligence
Company: SONY global
Location: USA
Posted Nov 26, 2025
Sony Corporation of America is seeking a remote Associate Analyst Cyber Threat Intelligence role with responsibilities in threat analysis, security incident response, and collaboration across global teams. The position offers competitive pay, comprehensive benefits, flexible work arrangements, and career development opportunities, with a salary range of $85,000-$105,000 and potential bonuses.
Enterprise Solutions Engineer
Company: ElevenLabs
Location: Mexico,Argentina
Posted Nov 26, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. Their mission is to make information accessible in any voice, language, or sound. They offer a Creative Platform and Agents Platform powered by proprietary AI models. They are looking for a Solutions Engineer to scale their technical solutions for enterprise customers.
Principal Platform Architect
Company: Finalsite
Location: USA
Posted Nov 26, 2025
Finalsite is a community relationship management platform for K12 schools, offering websites, communications, mobile apps, enrollment, and marketing services. They seek a Principal Platform Architect to lead the design and evolution of their next-generation platform, focusing on scalability, security, and modernization. The role involves strategic architecture, hands-on engineering, mentoring teams, and driving platform strategy across engineering teams.
Oracle Database and Application Support
Company: NECSWS
Location: UK
Posted Nov 26, 2025
NEC Software Solutions offers a role with hybrid work options, competitive benefits, and opportunities to support public services. The position involves Oracle Database support and collaboration with diverse clients, emphasizing professional growth and impactful work.
Senior Account Executive - eCommerce
Company: Mercury
Location: USA
Posted Nov 26, 2025
Mercury is seeking a seasoned sales professional to join their eCommerce sales team. The role focuses on selling to established high-value midmarket brands generating millions in annual revenue. The successful candidate will own the full sales cycle, build and maintain a high-quality pipeline, conduct in-depth discovery, and collaborate with underwriters and the Relationship Management team. Mercury values diversity and offers a competitive total rewards package.
Counsel - Commercial Contracts
Company: S&P Global
Location: USA
Posted Nov 26, 2025
The role is for a fully remote Counsel Commercial Contracts position at S&P Global Mobility. The position involves drafting, reviewing, and negotiating various commercial contracts, managing the procurement agreement process, and conducting research. The ideal candidate should have a Juris Doctorate degree, at least 3 years of experience in drafting and negotiating contracts, excellent communication and negotiation skills, and a strong work ethic.
Fundraising Data Manager
Company: MissionWired
Location: USA
Posted Nov 26, 2025
MissionWired is a direct marketing agency for nonprofits and Democratic organizations, helping them create fundraising strategies and campaigns. They have worked with various organizations and believe in diversity and inclusion. The company is looking for a fundraising data manager to join their data services team.
Sales Leader
Company: Mapbox
Location: USA
Posted Nov 26, 2025
Mapbox seeks a sales leader to drive growth and partnerships, emphasizing experience in enterprise software and location technology. The role involves managing ARR, building pipelines, and collaborating with teams to enhance customer value.