Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
BackOffice Administrator
Company: Talent Hackers
Location: Latin America
Posted Nov 25, 2025
The role involves various administrative tasks such as data entry, calendar management, communication preparation, meeting coordination, project management assistance, and billing processes. The ideal candidate should have 3+ years of experience, excellent communication skills, project management experience, and proficiency in Google Suite.
Lead Engineer (CRM)
Company: Green Dot Corporation
Location: Remote
Posted Nov 25, 2025
Green Dot Corporation is seeking a Lead Software Engineer to join the CES team and build scalable, secure, and resilient systems that enhance customer experience. The role involves leading the full software development lifecycle, designing and architecting CRM solutions, writing high-quality code, configuring and integrating CRM systems, leading innovation pilots, ensuring solutions meet business needs, tracking project progress, mentoring junior developers, developing testing strategies, maintaining technical documentation, and collaborating with cross-functional teams.
Backend Engineer - Core Technology
Company: Stripe
Location: Remote
Posted Nov 25, 2025
Stripe seeks a software engineer to contribute to critical infrastructure systems, focusing on reliability, scalability, and productivity. The role involves working on distributed systems, developer tools, data platforms, and financial systems while aligning with Stripe's mission to grow the internet's GDP. The position offers autonomy, collaboration, and impact across multiple high-scale teams.
Revenue Operations Specialist
Company: Docplanner
Location: Remote
Posted Nov 25, 2025
Doctoralia is a global healthcare platform with a mission to help people live longer, healthier lives. They offer a marketplace for patients to schedule and evaluate appointments, as well as a SaaS system for optimizing office management and patient flow. The company is looking for a highly analytical and detail-oriented person to support the revenue process through analysis and reporting, review operational data, and participate in process improvement initiatives.
Senior Director - Commerce Product Platform
Company: Twilio
Location: Remote
Posted Nov 25, 2025
Twilio is seeking a Senior Director of Product Management to lead the strategy and roadmap for their Commerce Platform. The role involves setting long-term strategy, building a world-class PM team, and partnering with cross-functional leaders to deliver innovative solutions that fuel Twilio's growth. The ideal candidate should have deep understanding of commerce systems, experience in product and platform ownership, roadmap management, cross-functional partnership, team leadership, and data-driven decision making.
Staff Software Engineer - Backend
Company: Sprout Social
Location: Remote
Posted Nov 25, 2025
Sprout Social is hiring a Staff Software Engineer to join their Engineering team. The role involves working on a tech-giant scale with smaller supportive teams, processing billions of requests and social messages daily. The ideal candidate will have 7+ years of experience in software development, 5+ years in object-oriented programming, and 3+ years leading engineering projects. The company offers a comprehensive benefits program, flexible work arrangements, and opportunities for growth and development.
VP - Product Management (Platform & Signature Experience)
Company: EDB
Location: Remote
Posted Nov 25, 2025
The candidate is seeking a VP of Product Management role overseeing the end-to-end user journey and execution layer of the EDB Postgres AI platform. The role involves leading teams responsible for platform services, hybrid management, telemetry, migrations, and partner marketplace integration. The ideal candidate should have 10+ years of product leadership experience, deep technical fluency in modern database technology and cloud-native architecture, and proven ability to define a world-class user experience for enterprise-grade software.
Customer Care Advocate
Company: iRhythm
Location: Remote
Posted Nov 25, 2025
iRhythm offers a career-focused role with opportunities to impact cardiac health, emphasizing innovation, patient care, and professional growth through a mission-driven company culture.
Assigned Support Engineer
Company: GitLab
Location: Remote
Posted Nov 25, 2025
The role involves providing technical support to GitLab's largest customers, collaborating with various teams to build new features and fix bugs, and troubleshooting complex issues. The Support team is distributed globally and values transparency, collaboration, and the ability to structure work to suit personal life.
Customer Experience Associate
Company: Origin
Location: USA
Posted Nov 25, 2025
Origin is seeking a part-time Customer Experience Associate to join their team and work closely with users and Financial Planners. The role involves providing exceptional support, identifying trends, and gathering customer feedback. The ideal candidate is customer-obsessed, thrives in a fast-paced environment, and aspires to advance their career in the tech industry. The position offers flexible hours, remote work, and opportunities for career progression within the company.
Enterprise Account Executive
Company: Elicit
Location: Remote
Posted Nov 25, 2025
Elicit is an AI research assistant that helps researchers make better decisions. The company is hiring an Enterprise Account Executive to expand into complex enterprise environments like life sciences, biotech, and pharma. The role involves owning enterprise deals, managing the sales cycle, tailoring technical value, expanding accounts, shaping the sales motion, contributing to team growth, and being the voice of the customer.
Director - Product Counsel
Company: Figma
Location: Remote
Posted Nov 25, 2025
Figma seeks a Director to lead their product counseling team, offering growth opportunities and a competitive salary. The role involves strategic legal guidance and collaboration across teams, with benefits including equity, health insurance, and remote work flexibility.