Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Salesforce Technical Architect
Company: TTEC Digital
Location: Canada
Posted Nov 22, 2025
TTEC Digital is seeking a Salesforce Architect to join their growing Salesforce Practice. The role involves driving technical solutions, analyzing and designing client solutions, and collaborating with various teams. The company values employee satisfaction and provides a supportive work environment. They offer competitive compensation and benefits, and are committed to diversity and inclusion.
Global Marketing Operations Manager
Company: Saviynt
Location: USA
Posted Nov 22, 2025
The role is for a proactive, data-driven Global Marketing Operations Manager to streamline processes, improve automation, and power smarter decision-making across the global marketing organization. The ideal candidate will have 3-5 years of experience in Marketing Operations, Marketing Automation, or RevOps, strong Salesforce admin skills, experience owning HubSpot end-to-end, and exposure to Outreach, LeanData, or similar tools. The role involves Salesforce and Revenue Analytics, Marketing Automation and HubSpot Leadership, Insight-Driven Reporting, Process Optimization, and Cross-Team Collaboration.
Software Development Engineer II - API
Company: Mapbox
Location: UK
Posted Nov 22, 2025
Mapbox is a leading real-time location platform for businesses, offering tools for navigation, traffic, and mapping. They are hiring a Software Development Engineer for the Navigation Traffic team to develop and maintain web services for navigation initiatives. The role involves rapid development, system design, operational excellence, and collaboration.
Senior Machine Learning Scientist (Generative AI) - Viator
Company: Tripadvisor
Location: UK
Posted Nov 22, 2025
Viator, a Tripadvisor company, is the leading marketplace for travel experiences with 300,000+ options. They offer competitive compensation, flexible work arrangements, and benefits like donation matching and travel perks. The company values innovation, customer service, and diversity.
Senior Manager of Software Engineering - SaaS
Company: InnoCraft
Location: Germany
Posted Nov 22, 2025
This job posting highlights a Senior Manager role at Matomo, focusing on leading infrastructure projects, team building, and innovation. The company emphasizes privacy, open-source, and global collaboration, offering remote work and career growth opportunities.
Senior Machine Learning Scientist (User Modelling/Representation Learning) - Viator
Company: Tripadvisor
Location: UK
Posted Nov 22, 2025
Viator, a Tripadvisor company, is a leading marketplace for travel experiences with 300,000+ options. They offer competitive compensation, flexible work arrangements, and employee benefits. The company values innovation, customer service, and diversity. The role involves working on representation learning and embedding latent representations of entities across the platform.
Principal Software Architect
Company: Wiser Solutions
Location: Canada
Posted Nov 22, 2025
Wiser Solutions is a global leader in omnichannel retail intelligence, empowering brands and retailers with data-driven insights. The company seeks a Principal Software Architect to lead architectural strategy, cloud-native solutions, and cross-functional collaboration. The role requires extensive experience, technical expertise, and strong leadership skills.
Insurance Expert
Company: Jane App
Location: USA
Posted Nov 22, 2025
Jane is a remote-first company that helps healthcare practitioners and their patients by simplifying their lives. They are looking for an experienced US Insurance Expert to join their team and help strengthen support, training, and learning across their teams and customer base. The role involves leveraging deep Revenue Cycle experience to educate, support, and elevate how Jane and their customers navigate insurance billing. The company values collaboration, humility, and a growth mindset, and offers a level of autonomy and flexibility to balance work and life.
Senior Product Manager
Company: Enode
Location: Europe
Posted Nov 22, 2025
Enode is a company that provides a platform to connect and optimize the world's energy devices, enabling flexible demand that prioritizes renewable energy. They work with leading energy companies and green tech innovators to help millions of people use energy more sustainably. Enode is looking for builders and innovators to join their mission-driven team to build the operating system that powers their customers' growth and helps them scale their asset pools to capture the full value of consumer flexibility.
Senior Engineering Manager - Core Experience Web
Company: Dropbox
Location: USA
Posted Nov 22, 2025
The role of Senior Engineering Manager at Dropbox involves leading a team of engineers to maintain and improve the core user-facing web platform, ensuring high quality and reliability of Dropbox's main product. The manager will partner with a Product Manager to execute critical business objectives, drive innovation, and manage a team of 12-25 engineers. The ideal candidate should have strong leadership skills, technical expertise, and experience managing engineering organizations.
Event Marketing Manager
Company: Finalsite
Location: USA
Posted Nov 22, 2025
Finalsite is a community relationship management platform for K12 schools, offering websites, communications, mobile apps, enrollment, and marketing services. The company seeks a leader to plan and execute national and regional trade shows to drive brand awareness, engagement, and lead generation.
Manager, Technical Support Americas (Mobile Access & Extraction)
Company: Magnet Forensics
Location: USA
Posted Nov 22, 2025
Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. The company is expanding its global presence and is looking for a Manager Technical Support Americas to lead a team of Technical Support Engineers. The role involves providing support to customers using the mobile access and extraction suite of Magnet products, fostering a customer-centric approach, and driving continuous improvement.