Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Sales Director
Company: Cloudbeds
Location: North America
Posted Nov 22, 2025
The Sales Director role at Cloudbeds involves leveraging expertise in hospitality technology to drive high-value ARR, build relationships, and position Cloudbeds as the go-to solution for independent hotels. The role focuses on acquiring new clients, creating sales forecasts, and collaborating across teams to deliver the best solutions while enjoying the journey of transforming hotel tech.
Head of Corporate Strategy
Company: Upwork
Location: USA
Posted Nov 22, 2025
Upwork Inc connects businesses with global AI-enabled talent across various contingent work types. The company offers the Upwork Marketplace and Lifted, providing access to skilled professionals and enterprise solutions. Upwork facilitates over $30 billion in transactions and aims to create economic opportunities worldwide.
Sales Director
Company: Cloudbeds
Location: Thailand
Posted Nov 22, 2025
The role of Sales Director at Cloudbeds involves driving growth by leveraging expertise in hospitality technology to build relationships, forge partnerships, and position Cloudbeds as the go-to solution for independent hotels. The position requires a hunter role focusing on acquiring new clients and delivering on sales forecasts.
Manager - Internal Integration and Automation
Company: Sprout Social
Location: USA
Posted Nov 22, 2025
Sprout Social is seeking a Manager to lead foundational integrations and automations using AI. The role involves working closely with executive leaders to shape the long-term vision for intelligent automation. The ideal candidate should have a blend of business acumen, technical expertise, and soft skills. The company offers a unique structure for career growth, exposure to various projects, and opportunities to make a deeper impact on the organization.
Senior Full Stack Engineer II
Company: Alma
Location: USA
Posted Nov 22, 2025
Alma is seeking a mission-driven Senior FullStack Engineer II to build tools for mental health providers, offering competitive benefits and a remote-first work environment with opportunities for growth and impact.
Client Happiness Servicing Associate
Company: Earnest
Location: USA
Posted Nov 22, 2025
This job description outlines a Client Happiness Servicing Associate role with responsibilities including customer support, product promotion, payment assistance, and team collaboration. It specifies qualifications like customer service experience, communication skills, and familiarity with financial processes, with a start date of January 12, 2026.
Team Lead - Success Management
Company: MGID
Location: USA
Posted Nov 22, 2025
MGID is a fast-growing digital advertising company delivering high-performance native display and video ads powered by AI-driven technology. They are seeking an experienced Team Lead to oversee client relationships and drive business growth in the US. The ideal candidate will have a strong background in managing high-value partnerships, delivering exceptional client experiences, and leading teams toward performance excellence.
Partner Sales Executive
Company: Canonical
Location: Australia,New Zealand,Anywhere
Posted Nov 22, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is growing its channel sales team to capitalize on demand from partners. The Partner Sales Executive role involves developing channel strategy, recruiting new partners, and driving sales within the ANZ territory.
Senior Content Creator - Test Prep and ELA
Company: Khan Academy
Location: USA
Posted Nov 22, 2025
Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer a wide range of educational content and practice materials for PreK-12th grade and early college core academic subjects, with a focus on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, particularly those in historically under-resourced communities. They are looking for a Senior Content Creator to manage and drive development in the Test Prep domain, specifically focusing on SAT, with responsibilities including expanding test prep offerings, developing high school ELA courses, and working cross-functionally with various teams.
Partnerships & Sales Operations Manager, Khan Kids
Company: Khan Academy
Location: USA
Posted Nov 22, 2025
Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, particularly in historically under-resourced communities.
Senior Backend Engineer (Ruby), Monitor: Platform Insights
Company: GitLab
Location: APAC,Australia,New Zealand
Posted Nov 22, 2025
The Platform Insights Team aims to create a unified data event platform for querying, visualizing, and analyzing data to optimize workflows within GitLab. They are seeking a Senior Backend Engineer with experience in high-scale Ruby on Rails applications, distributed systems, and data-rich environments. The role involves leading development, collaborating with stakeholders, maintaining code quality, and mentoring team members.
Client Happiness Associate - Support & Sales
Company: Earnest
Location: USA
Posted Nov 22, 2025
The role involves proactive client engagement, problem-solving, CRM management, and achieving conversion targets with a focus on exceptional customer service and long-term relationships.