Customer Success Jobs

980,626 open positions · Updated daily

Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.

Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.

Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.

Account Executive - Corporate

Company: Sprout Social

Location: Remote

Posted Nov 18, 2025

Sprout Social offers a dynamic role with career growth opportunities, competitive compensation, and comprehensive benefits. The job description highlights collaboration with industry leaders, professional development, and a supportive work environment, emphasizing innovation and employee empowerment.

Senior Frontend Developer

Company: Clearview

Location: Remote

Posted Nov 18, 2025

Clearview is a remote-first distributed software company that helps startups and scaling companies build products and grow their engineering teams. They offer unparalleled flexibility, paid skill expansion, coworking or home office optimization budget, local meetup budget, and annual summits. They nurture a culture built on trust, collaboration, and personal growth, and are looking for exceptionally strong Senior Frontend Developers with an independent mindset.

Sr. Growth Marketing Manager

Company: iHerb

Location: Remote

Posted Nov 18, 2025

The Sr Marketing Manager Growth Marketing APAC Markets role is responsible for driving growth strategy across performance marketing channels in the APAC region, with a focus on Japan and Korea. The role involves managing paid media programs, optimizing campaigns, collaborating with cross-functional teams, and developing a high-performing team. The ideal candidate should be data-driven, analytical, and have deep experience driving growth for enterprise e-commerce companies.

Senior Demand Generation Marketing Manager

Company: Newsela

Location: Remote

Posted Nov 18, 2025

Newsela is seeking a Senior Demand Generation Marketing Manager to develop and execute an integrated national demand strategy. The role involves owning the quarterly demand generation strategy, executing various campaigns, designing marketing automation, incorporating ABM strategies, running data-informed experiments, partnering with product marketing and creative teams, implementing lead nurturing programs, monitoring campaign performance, and operating as a strategic partner to sales and SDRs. The ideal candidate should have at least 5 years of B2B demand generation experience in a SaaS environment, a proven track record of being a strategist and executor, a demonstrated understanding of the MarTech landscape, experience leveraging multiple digital channels, strong data-driven skills, project management skills, strong writing skills, and the ability to work independently and thrive in a fast-paced environment.

Senior DevOps Engineer

Company: Marketerx

Location: USA

Posted Nov 18, 2025

The company is seeking a highly experienced Senior DevOps Security Engineer to join their founding engineering team. The role involves architecting a resilient, scalable, and secure foundation for their autonomous marketing platform, with a focus on building world-class cloud infrastructure, automating CI/CD pipelines, implementing comprehensive security measures, enabling hypergrowth, and driving intelligence-led operations. The ideal candidate is a seasoned DevOps or SRE professional with a security-first mindset and expertise in cloud platforms, containerization, and Infrastructure as Code.

Quality Manager

Company: Invisible Technologies

Location: Remote

Posted Nov 18, 2025

The job description highlights a role focused on maintaining high standards in AI operations through collaboration with industry leaders, process optimization, and quality assurance strategies. It emphasizes competitive compensation and opportunities to shape AI standards.

Ubuntu Sales Engineer (English/Spanish Required)

Company: Canonical

Location: Remote

Posted Nov 18, 2025

Canonical is a leading provider of open source software and operating systems, with Ubuntu being widely used in enterprise initiatives. The company is hiring an Ubuntu Pro Sales Engineer to help global companies adopt Ubuntu Pro and related technologies. The role requires technical expertise, business acumen, and excellent communication skills.

Sr. Big Data Engineer

Company: Databricks

Location: Remote

Posted Nov 18, 2025

This job description outlines a Sr Big Data Engineer role focusing on client engagements with big data challenges using Databricks Platform. The position requires expertise in Apache Spark, Kafka, cloud technologies, and experience with data engineering and architecture consulting for transformative big data projects.

Javascript Developer

Company: Clearview

Location: Remote

Posted Nov 18, 2025

Clearview is a remote-first distributed software company that helps startups and scaling companies build products and grow their engineering teams. They offer unparalleled flexibility, paid skill expansion, coworking or home office optimization budget, local meetup budget, and annual summits. The company values trust, collaboration, and personal growth, and empowers employees to take ownership. They seek fluent English speakers with strong communication skills, proactive time management, and expertise in JavaScript/TypeScript, Node, MongoDB, MySQL, PostgreSQL, and automated testing.

Specialist, Trust & Safety Policy - Legal Removals Policy (Intellectual Property)

Company: Reddit

Location: Remote

Posted Nov 18, 2025

Reddit is seeking an experienced Legal Removal Policy Specialist to support their Trust & Safety Policy team in Singapore. The role requires at least 3+ years of relevant experience in Trust & Safety, specifically handling copyright, trademark, and other IP-related legal removal requests. The ideal candidate should have native Indonesian and/or Hindi language expertise, XFN experience working with other Trust & Safety issues, excellent communication skills, and a proactive, self-starting attitude.

Specialist I - New Client Booking

Company: Grow Therapy

Location: Remote

Posted Nov 18, 2025

The role is a Specialist I New Client Booking position at a company expanding access to mental healthcare. The role involves handling warm inbound phone leads, matching clients with suitable providers, guiding them through the booking process, and maintaining accurate records. Ideal candidates are motivated self-starters with 2+ years of sales or call center experience, able to work independently and remotely.

Staff Engineer - Payments

Company: TrueML

Location: Remote

Posted Nov 18, 2025

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. They use machine learning to engage customers digitally and adjust strategies in real time. The company values diversity and inclusion, and offers a range of benefits and perks to employees.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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