Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Machine Learning Manager - PF&O (Recommendations & Forecasting)
Company: Reddit
Location: Remote
Posted Nov 18, 2025
Reddit is building a first-class ads platform with new products to connect advertisers with passionate communities. The Advertiser Optimization org is driving this by building autobidding and conversion-based products. The PFampO team is building advertiser and sales tools, including ML systems and data-driven recommendations.
Tech Lead Manager - Embodied AI
Company: Diligent Robotics
Location: Remote
Posted Nov 18, 2025
The text describes a leadership role in developing AI for robotics, emphasizing mission-driven innovation, cross-functional collaboration, and real-world application of advanced technologies. It highlights responsibilities in building AI systems, ensuring safety, and leading teams in a startup environment.
Account Executive
Company: Ralliant
Location: Remote
Posted Nov 18, 2025
The text describes the responsibilities and requirements for a sales role at Tektronix, focusing on interacting with customers, determining calibration needs, pricing, and delivering solutions. It emphasizes the need for strong communication, negotiation, and organizational skills, as well as experience in the eT&M industry and proficiency with CRM software.
Inside Sales Representative
Company: Fortive
Location: Remote
Posted Nov 18, 2025
The role involves managing customer accounts, ensuring satisfaction, driving revenue growth through upselling and renewals, and collaborating with various teams to provide exceptional service. It requires strong communication skills, experience in customer-facing roles, and the ability to work in a fast-paced environment.
Customer Success Manager - Enterprise
Company: Fortive
Location: Remote
Posted Nov 18, 2025
The role involves proactively recommending ServiceChannel methodologies, establishing adoption plans, building success plans, fostering client engagement, managing technical integrations, reviewing customer data, leading customer engagement meetings, communicating relevant news, collecting feedback, working cross-functionally, providing training, conducting business reviews, and collaborating with internal teams. The ideal candidate should have a bachelor's degree, 2+ years of experience in customer success or project management, excellent communication skills, strong analytical skills, enthusiasm for technology, project management skills, and experience driving organizational change initiatives.
Business Development Representative
Company: Fortive
Location: Remote
Posted Nov 18, 2025
The text describes the responsibilities and requirements for a Business Development role focused on developing and maintaining knowledge of Gordian products, generating sales qualified leads, engaging prospects, collaborating with teams, and tracking activities in CRM platforms. It emphasizes the need for strong communication skills, attention to detail, and experience in B2B or B2G environments.
Sr. Manager - Digital Experience (Web Properties & eCommerce)
Company: Fortive
Location: Remote
Posted Nov 18, 2025
The text outlines a comprehensive eCommerce strategy focused on driving online sales, aligning with sales targets, and enhancing customer experience. It emphasizes collaboration across teams, performance analysis, and vendor management. The role requires strong leadership, analytical skills, and experience in eCommerce platforms and digital marketing.
Backend Developer (Node.js)
Company: Clearview
Location: Remote
Posted Nov 18, 2025
Clearview is a remote-first distributed software company that helps startups and scaling companies build products and grow their engineering teams. They offer unparalleled flexibility, paid skill expansion, coworking or home office optimization budget, local meetup budget, and annual summits. They nurture a culture built on trust, collaboration, and personal growth, empowering employees to take ownership.
Health Physicist
Company: Fortive
Location: Remote
Posted Nov 18, 2025
The job posting offers a consulting position in radiation safety, requiring a bachelor's degree, 2+ years of experience, and eligibility to serve as a Radiation Safety Officer (RSO). The role involves travel within California, Arizona, and Texas, providing onsite support, and assisting with regulatory compliance.
Senior Software Developer
Company: Fortive
Location: Remote
Posted Nov 18, 2025
The text describes the role of a Product Manager UX and team, outlining responsibilities such as breaking down business requirements, designing and implementing new features, collaborating with cross-functional teams, mentoring team members, driving continuous improvement, and having a passion for understanding customers and creating simple yet effective user experiences. The ideal candidate should have experience with front-end frameworks, strongly typed JavaScript, CSS layout, SQL and NoSQL databases, RESTful APIs, C and the .NET ecosystem, CI/CD and IaC, JavaScript bundlers, telemetry monitoring and observability tools, design systems and component libraries, end-to-end testing frameworks, microfrontend frameworks, cloud and container technologies, and developing enterprise or SaaS products.
Tech Lead / Manager - AI Evaluation Science
Company: Diligent Robotics
Location: Remote
Posted Nov 18, 2025
The company is developing AI-powered humanoid robots to work alongside humans in various environments. They are seeking a Tech Lead Manager for AI Evaluation Science to lead a team responsible for measuring and validating the performance of their AI systems in real-world scenarios. The role involves defining metrics, building evaluation pipelines, and ensuring the robots meet high standards for safety, reliability, and human trust.
NetSuite Functional Analyst
Company: Fortive
Location: Remote
Posted Nov 18, 2025
The text describes the role of a NetSuite Functional Analyst, highlighting responsibilities such as solution design, customization, integrations, data management, security, training, and documentation. It also lists required skills, certifications, and experience.