Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Account Executive - Government and Public Sector
Company: ElevenLabs
Location: Remote
Posted Nov 17, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. Their mission is to make information accessible in any voice, language, or sound. They offer a Creative Platform and Agents Platform powered by proprietary AI models. The company values high velocity, impact, AI first, excellence, and a global team. They are looking for a self-starting Account Executive based in Western Europe to lead new business efforts across government organizations.
Internet Measurement and Geolocation Software Engineer (L5)
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Open Connect group builds and manages a content delivery network that delivers streaming video and leverages physical infrastructure. The GNI team focuses on mapping devices to real-world locations and leveraging network insights to improve the business while protecting member privacy.
Senior Technical Producer - Games
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is seeking an experienced technical producer to help enable innovative and efficient platforms and services for game developers. The role involves defining and executing the needs of the games technology strategy, working with game development teams and peers across Product and Technology, and ensuring features are delivered on time for evaluation and adoption by game studios.
Data Scientist (L5) - Customer Service
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company values data science and customer service to deliver top-notch experiences aligned with its business strategy. The role involves leading the evolution of customer service metrics, partnering with various teams, and expanding the use of metrics across Netflix.
Staff Product Designer - Design Systems (TV)
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a tenured System Designer to take ownership of their expanding TV Design System within Hawkins, a centralized design system that supports Netflix's Consumer business. The role involves owning the long-term vision and strategy for the TV design system, partnering with cross-functional leadership, developing scalable adoption strategies, and establishing design system standards and processes.
Account Executive - Government and Public Sector
Company: ElevenLabs
Location: Remote
Posted Nov 17, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. Their mission is to make information accessible in any voice, language, or sound. They offer a Creative Platform and Agents Platform powered by proprietary AI models. They are looking for a self-starting Account Executive based in Southern Europe to drive new business efforts across government organizations.
Engineering Manager - Ads Campaign Management
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an adsupported tier and are building an inhouse ad tech ecosystem. The Ads Platform team is dedicated to creating a worldclass advertising ecosystem and is seeking a people manager to lead initiatives and build a dream team.
Software Engineer L4 - iOS, Shared Client Foundations
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Shared Client Foundations team builds UI architecture and frameworks for iOS, Android, TV, and Web platforms. They focus on creating cross-platform data access architecture, server-driven UI architecture, and frameworks for feature configuration-based UI development. The team values self-motivated engineers with a passion for building solutions rooted in business and customer needs.
Site Reliability Engineering Manager
Company: Shippo
Location: Remote
Posted Nov 17, 2025
Shippo's job posting highlights their mission to empower ecommerce through reliable shipping solutions and emphasizes a SRE Manager role with comprehensive responsibilities, competitive compensation, and inclusive hiring practices. The position offers opportunities for career growth, flexible work arrangements, and a supportive team environment.
Customer Success
Company: ElevenLabs
Location: Remote
Posted Nov 17, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Success professional to build relationships with enterprise clients in the Middle East and drive adoption of their products.
Account Executive - Government and Public Sector
Company: ElevenLabs
Location: Remote
Posted Nov 17, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a self-starting Account Executive based in Central Europe to drive new business efforts across government organizations.
Staff Product Designer - Cloud Infrastructure
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a Staff Product Designer to drive the future of cloud infrastructure experiences at Netflix. The role involves designing intuitive visualizations and interfaces for complex infrastructure systems, shaping critical initiatives, and collaborating with product managers and engineers.