Customer Success Jobs
980,626 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Sr. Performance Marketing Specialist
Company: Lingraphica
Location: Remote
Posted Nov 16, 2025
Lingraphica seeks a Sr. Performance Marketing Specialist to lead paid media campaigns, emphasizing data-driven strategies and cross-functional collaboration. The role offers competitive compensation, comprehensive benefits, and a supportive work environment.
Key Client Consulting Partner Energy and Utilities
Company: Guidehouse
Location: Remote
Posted Nov 16, 2025
The job posting is for a Key Client Partner position within the Energy Providers practice at Guidehouse. The role involves driving growth and customer satisfaction by crafting, selling, and overseeing delivery of strategic advisory, technology, and risk management consulting services to Investor-Owned Utilities. The ideal candidate will have extensive experience in key client business development and account management in the Energy and Utility sector, with a proven track record of developing and growing key client accounts. The position offers a competitive compensation package and benefits.
Technical Account Manager - Global Partner Programs
Company: Blackbaud
Location: Remote
Posted Nov 16, 2025
The role is for a Partner Technical Account Manager who will support the ISV program strategy, collaborate with partners, and act as the primary technical point of contact. The ideal candidate should have technical knowledge, experience with ISV ecosystems, and strong problem-solving skills.
Senior Scrum Master
Company: Green Dot Corporation
Location: Remote
Posted Nov 16, 2025
Green Dot Corporation is seeking a Scrum Master to lead Agile delivery for cross-functional product and engineering teams. The role involves facilitating Scrum ceremonies, removing impediments, driving continuous improvement, and working closely with the product development team to ensure high-quality product delivery. The company promotes diversity, offers equal opportunity, and provides reasonable accommodations for candidates.
Sr. Backend Developer (Magento 2)
Company: Nutrafol
Location: Remote
Posted Nov 16, 2025
Nutrafol is seeking a Senior Backend Developer with Magento 2 expertise to join their collaborative and innovative team. The role involves developing and maintaining custom modules, integrating with external systems, and mentoring others. Nutrafol offers a competitive salary range of $150,000 to $165,000 USD.
Community Engineer (multiple roles and seniority levels)
Company: Canonical
Location: Remote
Posted Nov 16, 2025
Canonical is seeking a Community Engineer to help build community management at scale. The role involves facilitating community initiatives, supporting volunteer developers, and representing community interests. The position offers a distributed work environment with opportunities for travel and personal development.
Jr. Customer Support Engineer
Company: PolicyFly
Location: USA
Posted Nov 17, 2025
PolicyFly is modernizing specialty insurance with automation and intuitive design. The job offers hands-on technical experience in customer-facing configurations, scripting, and system improvements, with growth opportunities into leadership roles and expertise in insurance workflows.
Staff Data Scientist - Operations
Company: Mozilla
Location: Remote
Posted Nov 16, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make groundbreaking products like Firefox and focus on diverse areas including AI, social media, and security. The company is committed to making the internet better for people and is wholly owned by the nonprofit Mozilla Foundation.
Salesforce Technical Project Manager
Company: Guidehouse
Location: Remote
Posted Nov 16, 2025
The job posting is for a Project Manager position at Guidehouse, leading Salesforce Solutions delivery. The role requires strong Salesforce platform expertise, project management experience, and the ability to obtain and maintain a Federal or DoD Public Trust. The position offers competitive compensation and a comprehensive benefits package.
Director of Customer Success Management
Company: Hostaway
Location: Remote
Posted Nov 16, 2025
Hostaway is a market-leading SaaS company in the vacation rental industry, seeking a Director of Customer Success Management to lead the customer success organization into its next phase of growth. The role involves taking ownership of the customer success function, building strong client relationships, driving key metrics, and leveraging AI to scale the CS function. Hostaway offers competitive compensation, 100% remote work, equity, values-driven leadership, professional growth opportunities, annual paid leave, geographic-specific benefits, and a dynamic team culture.
Enterprise Account Executive
Company: Array
Location: Remote
Posted Nov 16, 2025
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs bring consumer products to market faster. They offer credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or API. As a remote-first company, they focus on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.
Associate Sales Consultant
Company: Finalsite
Location: USA
Posted Nov 17, 2025
Finalsite is a community relationship management platform for K12 schools, offering websites, communications, mobile apps, enrollment, and marketing services. The Associate Sales Consultant role involves securing new sales, cross-selling, and upselling to existing clients, with a focus on the K12, charter, and independent schools market.