Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Edge AI Product Marketing Manager
Company: Axelera AI
Location: Europe,UK
Posted Dec 17, 2025
Axelera AI, a leading deeptech startup, showcases its achievements with a $120M raise and world-class team. They seek a Product Management professional to drive innovation and growth in AI solutions.
Business Development Representative
Company: Lumivero
Location: USA
Posted Dec 17, 2025
Lumivero seeks a motivated Business Development Representative to drive growth through outbound sales, offering competitive pay, remote work, and career advancement in a global team focused on impactful data solutions. The role emphasizes problem-solving, relationship-building, and leveraging market-leading software to empower clients with informed decision-making.
Software Development Engineer III - Android, Navigation SDK
Company: Mapbox
Location: Poland
Posted Dec 17, 2025
Mapbox is a leading platform for location-aware businesses, offering tools for navigation and customization. The role involves developing SDKs and navigation experiences, with emphasis on innovation, quality, and team collaboration. The company values creativity, diversity, and professional growth.
Senior Brand Writer - Writing Studio
Company: Dropbox
Location: USA
Posted Dec 17, 2025
This job description outlines a brand writer role at Dropbox, emphasizing responsibilities like refining brand voice, collaborating across teams, and scaling brand experiences. It highlights requirements such as 10+ years of experience and skills in storytelling, with compensation details for different US zones.
Enterprise Customer Success Manager - French
Company: Synthesia
Location: Europe
Posted Dec 17, 2025
Synthesia simplifies video creation, offering scalable solutions for businesses. With a focus on customer success and growth, they've gained trust from major brands and are expanding globally.
Lead, Advanced Analytics - Community Support
Company: Airbnb
Location: USA
Posted Dec 17, 2025
This job description outlines an Advanced Analytics lead role at Airbnb, focusing on data-driven decisions, product analytics, and team collaboration. It highlights required expertise in statistics, programming, and cross-functional teamwork, along with the company's commitment to diversity and inclusion.
Engineering Manager - Template Search Quality team
Company: Canva
Location: Australia
Posted Dec 17, 2025
Canva seeks a leader to grow their backend and ML team, focusing on search architecture and user experience. The role offers equity, flexible leave, and a supportive culture, emphasizing innovation and inclusivity.
Senior Brand Writer - Writing Studio
Company: Dropbox
Location: Canada
Posted Dec 17, 2025
This job description outlines a brand writer role at Dropbox, emphasizing responsibilities like refining brand voice, collaborating across teams, and elevating writing standards. Requirements include extensive experience in brand copywriting and cross-functional collaboration, with competitive compensation in Canada.
Software Development Engineer II - Search Box
Company: Mapbox
Location: Japan
Posted Dec 17, 2025
Mapbox is a leading platform for location-based services, focusing on advanced search algorithms and scalable solutions. They seek engineers with expertise in search techniques, machine learning, and big data to enhance their systems.
Senior Engineering Manager - Infrastructure
Company: Airbnb
Location: USA
Posted Dec 17, 2025
This job posting highlights the role of an Engineering Manager at Airbnb, focusing on leading teams, driving technical strategy, and fostering an inclusive culture. It emphasizes the company's commitment to diversity and innovation.
Sr. Business Architect
Company: phData
Location: USA
Posted Dec 17, 2025
The text describes a Senior Business Architect role emphasizing collaboration with clients, designing data strategies, and leveraging AI for business improvement. It highlights qualifications requiring experience in data analytics and strong communication skills, while also mentioning benefits like a remote work environment and professional development opportunities.
Lead Implementations Support Engineer
Company: Blossom
Location: USA
Posted Dec 17, 2025
This job description outlines a Lead Implementations Support Engineer role with responsibilities including technical delivery of client onboarding, team leadership, data migration, system configuration, and process automation. Required skills emphasize technical expertise in databases, ETL processes, and programming languages, along with leadership and organizational abilities.