Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Senior Machine Learning Engineer - Visual Suite - Productivity Group
Company: Canva
Location: Australia
Posted Dec 17, 2025
This job description highlights a flexible remote role at Canva with opportunities for impact, collaboration, and professional growth. The company emphasizes a supportive culture, innovative projects, and comprehensive benefits including equity, parental leave, and wellness support.
Microsoft Security Architect - Client Consulting
Company: cyclotron
Location: USA
Posted Dec 17, 2025
This job description outlines a Security Architect role with responsibilities in designing Microsoft security solutions, requiring expertise in Defender XDR, Sentinel, and cloud security. It emphasizes remote work, certifications like CISSP, and collaboration with clients. The position highlights technical leadership and security posture improvement.
Senior Salesforce Administrator
Company: Protolabs
Location: Mexico,Latin America
Posted Dec 17, 2025
This job posting seeks a Senior Salesforce Administrator for a remote position based in South America, requiring expertise in Salesforce platforms, automation, data management, and integration tools. The role involves leading technology initiatives, ensuring compliance, and collaborating with global teams across finance, sales, and customer service functions.
Principal Presales Engineer
Company: Twilio
Location: Japan
Posted Dec 17, 2025
This job posting highlights a Principal Presales Engineer role at Twilio with responsibilities including technical presales support, customer engagement, and product demonstrations. The position requires expertise in CPaaS/SaaS/Telecom spaces, cloud platforms, and Mandarin fluency. It offers remote work from Japan with 35% travel, competitive pay, and benefits like healthcare and parental leave.
Care Coordinator
Company: Cecelia Health
Location: USA
Posted Dec 17, 2025
Cecelia Health is a national virtual medical practice offering personalized care for chronic conditions. The Care Coordinator role involves handling calls, assessments, and member engagement through multiple platforms. The position requires healthcare experience, strong communication skills, and collaboration with clinicians.
Country Commercial Manager
Company: Fortive
Location: Australia
Posted Dec 17, 2025
The text outlines a leadership role focused on driving market growth, team development, and achieving profitability through strategic initiatives and strong market positioning.
Director / Associate Director - Global Medical Affairs
Company: EVERSANA
Location: UK
Posted Dec 17, 2025
EVERSANAs mission emphasizes innovation in healthcare, global team collaboration, and commitment to diversity. The job description highlights leadership in Medical Affairs, project management, and client relations while promoting inclusive cultural values.
Mergers and Acquisitions Architect - Client Consulting
Company: cyclotron
Location: Anywhere
Posted Dec 17, 2025
This job description outlines a Mergers and Acquisitions Architect role at Cyclotron, focusing on enterprise migrations to Microsoft ecosystem solutions. The position requires expertise in Exchange Online, Entra ID, and security tools, with emphasis on client collaboration and technical design. Cyclotron promotes diversity and offers a fully remote work environment.
Senior Global Quality Systems Specialist
Company: Fortive
Location: China,Australia
Posted Dec 17, 2025
The text describes a quality management role requiring cross-functional collaboration, compliance with regulatory standards, audit execution, training development, and continuous improvement initiatives. It emphasizes leadership in quality systems, problem-solving, and communication skills while outlining educational and experiential qualifications.
Assigned Support Engineer (AMER)
Company: GitLab
Location: North America,Latin America
Posted Dec 17, 2025
This job description outlines the role of an Assigned Support Engineer at GitLab, emphasizing technical expertise, customer support, and collaboration with cross-functional teams. It details responsibilities such as troubleshooting, content creation, and teamwork, while also mentioning salary ranges and team structure.
Implementation Consultant
Company: Blackbaud
Location: India
Posted Dec 17, 2025
A job posting for a Customer Success Services role emphasizing collaboration, project management, and nonprofit consulting. Highlights include career growth, benefits, and a supportive work environment.
Criminal Records Coordinator
Company: First Advantage
Location: USA
Posted Dec 17, 2025
This job posting seeks a Criminal Records Coordinator for a remote position in the US, emphasizing detail-oriented work, organizational skills, and compliance with background screening requirements. The role involves research, documentation review, and collaboration with agencies, with a competitive hourly salary and emphasis on diversity and inclusion.