Customer Success Jobs

979,932 open positions · Updated daily

Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.

Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.

Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.

Software Python Engineer (GPU Cloud)

Company: Gcore

Location: Poland,Serbia,Lithuania,Georgia,Cyprus

Posted Dec 17, 2025

Gcore is a global leader in cloud and edge infrastructure, offering opportunities to work on AI and security solutions with competitive benefits and a collaborative environment.

Overnight Customer Support Engineer

Company: Rebuy, Inc.

Location: Remote

Posted Dec 17, 2025

This job posting highlights Rebuy's mission to revolutionize shopping through AI-powered experiences, emphasizing a collaborative culture, remote work flexibility, competitive compensation, and opportunities for growth. The role involves technical support, documentation, and problem-solving for merchants and partners, with a focus on innovation and customer satisfaction.

Senior Real Account Manager

Company: eDynamic Learning

Location: USA

Posted Dec 17, 2025

eDynamic Learning, a 16-year-old CTE education provider, seeks a Senior Renewal Account Manager to manage high-value accounts, drive renewals, and mentor peers. The role includes strategic account management, sales, and collaboration with cross-functional teams.

Sales Enablement and Training Manager

Company: Socure

Location: Carson City

Posted Dec 17, 2025

This text describes a job opportunity at Socure for a Sales Enablement and Training Manager role, emphasizing the company's mission to build identity trust infrastructure and the importance of the position in scaling their learning initiatives. It outlines key responsibilities, qualifications, and the company's commitment to diversity.

Integrated Payments Lead

Company: Blackbaud

Location: USA

Posted Dec 17, 2025

This job description outlines the responsibilities of an Integrated Payments Lead, including driving adoption of payment solutions, collaborating cross-functionally, and contributing to product evolution. It details required qualifications and highlights Blackbaud's remote-first work culture and commitment to diversity.

Senior Security Engineer

Company: Loft Orbital Solutions

Location: Golden, CO or San Francisco

Posted Dec 17, 2025

Loft Orbital is revolutionizing space access with reliable satellites and end-to-end mission solutions. The Senior Security Engineer role emphasizes DevSecOps, automation, and security maturity while offering competitive benefits, global collaboration, and opportunities to contribute to space missions.

Data Software Solution Architect

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting describes a Data Software Solution Architecture Engineer role in the IT ArchitectureCloud field with up to 10% travel required. The position involves designing scalable software solutions for biopharma clients, collaborating with cross-functional teams, and ensuring compliance with industry standards. Key responsibilities include cloud platform integration, microservices architecture, and DevOps practices. The role requires a bachelor's degree, 5+ years of experience, and expertise in cloud technologies. The company offers competitive compensation, a comprehensive benefits package, and career development opportunities.

VP - Strategic Planning (Pharma Agency Experience Required)

Company: EVERSANA

Location: USA

Posted Dec 17, 2025

EVERSANA INTOUCH® is a global marketing agency focused on improving patient lives through innovative solutions. They emphasize diversity, inclusion, and strategic planning, offering competitive salaries and a collaborative work environment.

Customer Success Team Manager | B2C

Company: Docplanner

Location: Brazil

Posted Dec 17, 2025

Doctoralia, a global healthcare platform, seeks a Customer Success Team Manager to lead a high-performance team. The role involves strategic leadership, cross-functional collaboration, and driving customer satisfaction. The company offers competitive benefits, including remote work options, comprehensive insurance, and stock options.

2026 Mobilizer Recruitment & Support Staff

Company: Empower Project

Location: USA

Posted Dec 17, 2025

Empower Project is seeking a Mobilizer Payment Processing & Support Staff for a full-time remote role from February 2026 to November 2026. The position involves managing payment discrepancies, training associates, and supporting relational organizing programs that have demonstrated significant success in boosting voter turnout. The role offers a salary of $4750/month, health insurance, and opportunities to work with impactful initiatives focused on expanding electoral participation through innovative technology.

Full Stack Developer - Life Sciences Technology Solutions

Company: Guidehouse

Location: USA

Posted Dec 17, 2025

This job posting outlines a Full Stack Developer role in Life Sciences Technology Solutions, emphasizing responsibilities like designing web applications, collaborating with data engineers, and delivering secure frontend interfaces. It details required skills, benefits including competitive compensation and a comprehensive rewards package, and highlights a supportive workplace environment.

Security Compliance Specialist

Company: LiveKit

Location: Remote

Posted Dec 17, 2025

LiveKit is seeking a Security Compliance Specialist to establish and manage compliance programs across multiple frameworks. The role involves leading compliance operations, translating regulations into controls, and collaborating with teams to ensure security and privacy. The company offers competitive benefits and opportunities to shape compliance processes in a growing AI infrastructure company.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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