Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Director of Product Management - MetaMask (Core Extension UX)
Company: Consensys
Location: Anywhere
Posted Dec 17, 2025
The text outlines MetaMask's mission to empower users through decentralized technologies, highlighting their tools, user base, and team structure. It emphasizes creating a trusted and delightful experience while driving innovation in crypto wallets and web3 accessibility.
Technical Support Engineer (Edge Cloud)
Company: Gcore
Location: Poland
Posted Dec 17, 2025
Gcore offers a global role in digital infrastructure with competitive benefits, remote work options, and opportunities to work on cutting-edge technologies. The job emphasizes collaboration with industry leaders, technical expertise in cloud and network solutions, and career growth within a dynamic team.
Director, Life Sciences Technology Consulting – Commercial
Company: Guidehouse
Location: USA
Posted Dec 17, 2025
This job posting highlights a Director role in Technology Consulting with responsibilities spanning commercial strategy, digital solutions, and client partnerships. It emphasizes competitive compensation, comprehensive benefits, and opportunities for professional growth within a supportive workplace environment.
Salesforce Technical Architect
Company: fusionSpan
Location: USA
Posted Dec 17, 2025
fusionSpan seeks a Salesforce Technical Architect with 3+ years of experience in Salesforce implementation, Agile methodologies, and CI/CD. The role offers competitive benefits including health insurance, vacation, and parental leave.
Legal Contracts Specialist
Company: WEP Clinical
Location: USA
Posted Dec 17, 2025
WEP Clinical seeks a Legal Contracts Specialist to support their global operations, offering competitive benefits and a commitment to diversity. The role involves contract management, legal compliance, and collaboration with stakeholders.
2026 Regional Organizing Directors
Company: Empower Project
Location: USA
Posted Dec 17, 2025
The text highlights Empower Project's success in relational organizing, showcasing its effectiveness in boosting voter turnout through innovative technology and partnerships. It emphasizes growth metrics, job opportunities for regional directors, and compensation details for a full-time remote position.
Senior Director - Product Management
Company: Menlo Security
Location: USA
Posted Dec 17, 2025
Menlo Security seeks a Senior Director of Product Management to lead their AI-enabled secure browser portfolio, emphasizing growth, innovation, and a collaborative culture. The role requires expertise in cybersecurity, product strategy, and team leadership, with competitive compensation and benefits.
Data Center Security Technical Lead
Company: OpenAI
Location: USA
Posted Dec 17, 2025
OpenAI's Security team focuses on protecting technology and people, seeking a cybersecurity leader to manage data center security. The role involves leading teams, ensuring compliance, and advancing security practices to safeguard AI development.
Director, Life Sciences Technology Consulting – Patient Services
Company: Guidehouse
Location: USA
Posted Dec 17, 2025
This job description outlines a Director role in Technology Consulting with responsibilities involving designing technology solutions for patient services, leading project teams, and achieving business targets. The position offers competitive compensation, comprehensive benefits, and opportunities for professional growth within a supportive workplace environment.
VP - Group Account Director (Omnichannel)
Company: EVERSANA
Location: USA
Posted Dec 17, 2025
EVERSANA INTOUCH is a global marketing agency focused on improving patient lives through innovative solutions. They emphasize diversity, inclusion, and offer competitive salaries. The VP Group Account Director role involves managing digital campaigns and client relationships while fostering an inclusive culture.
Associate Theft Investigator
Company: Panoptyc
Location: Philippines
Posted Dec 17, 2025
Panoptyc seeks detail-oriented Associate Theft Investigators to analyze video footage and identify theft incidents using AI and manual reviews. The role offers performance-based pay, flexible hours post-training, and opportunities to impact retail security globally.
Project Manager - Software Implementation
Company: Makersite GmbH
Location: Germany
Posted Dec 17, 2025
This job posting highlights a Project Manager role at Makersite, a sustainable tech company focused on innovation and digital transformation. The position offers remote-first flexibility, competitive compensation, and opportunities to shape the future of manufacturing. Key responsibilities include leading software projects, managing stakeholders, and contributing to industry-changing solutions. The company emphasizes purpose-driven work, diversity, and professional growth.