Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Engineering Manager - MapGPT
Company: Mapbox
Location: USA
Posted Dec 13, 2025
Mapbox is a leading platform for location-aware businesses, offering innovative solutions like MapGPT. The role involves managing an engineering team to develop cutting-edge technologies while prioritizing customer needs and operational excellence.
Sales Representative
Company: Viatris
Location: Remote
Posted Dec 13, 2025
This job posting highlights Viatris' commitment to empowering healthcare through innovative solutions and a positive work environment. The Sales Representative role emphasizes making an impact through customer engagement, territory management, and leveraging partnerships. The company offers competitive salaries, comprehensive benefits, and a supportive culture recognized as a top employer, fostering inclusivity and employee growth.
Enterprise Account Executive Western
Company: Versaterm
Location: U.S. (Remote)
Posted Dec 13, 2025
Versaterm promotes public safety solutions through innovation and customer success, offering job opportunities for Account Executives to drive growth and improve community safety.
GM - AI Foundation
Company: Spotify
Location: North America
Posted Dec 13, 2025
Spotify's Personalization team develops AI-driven experiences to enhance user engagement. They seek a leader to advance personalized recommendations and maintain their position as a tech innovator.
Clinical Training Lead
Company: Form Health
Location: USA
Posted Dec 13, 2025
This job description outlines the Clinical Training Lead role at Form Health, emphasizing responsibilities like designing onboarding programs, developing training materials, and collaborating across teams. It highlights qualifications and expectations for ensuring standardized, high-quality clinical training while supporting organizational growth and scalability.
Fraud & Payments Risk Specialist
Company: Baselane
Location: Remote
Posted Dec 13, 2025
Baselane seeks a Fraud and Payments Risk Specialist to enhance fraud detection and protect their platform. The role involves analyzing transactions, mitigating risks, and collaborating across teams. The position offers competitive compensation, equity, and comprehensive benefits in a remote-first environment.
Senior Product Manager
Company: Immersive
Location: UK
Posted Dec 13, 2025
Immersive, a leading cyber resilience platform, is hiring a Senior Product Manager. They emphasize innovation, customer-centricity, and offer flexible work options. The company highlights growth and a supportive culture.
Solutions Engineer
Company: Allium
Location: USA
Posted Dec 13, 2025
Allium addresses blockchain data challenges by providing accessible, standardized solutions inspired by Bloomberg and Google's data organization models. The company serves analysts and engineers with reliable blockchain data, emphasizing innovation and industry impact through customer success stories and a mission-driven culture.
Enterprise Account Executive Eastern
Company: Versaterm
Location: U.S. (Remote)
Posted Dec 13, 2025
Versaterm, established in 1977, offers public safety solutions through innovation and integrations. They seek professionals passionate about improving community safety and transforming public safety technology.
People Operations Business Partner
Company: Reserv
Location: Remote
Posted Dec 13, 2025
Reserv is an insurtech company focused on automating claims processes with AI and automation. They seek a People Operations Business Partner to create a supportive employee experience, emphasizing strategic HR partnerships, performance management, and remote-first culture. The role offers competitive benefits including health insurance, 401k matching, and remote work flexibility.
Group Copy Supervisor (must have pharma agency exp)
Company: EVERSANA
Location: Remote
Posted Dec 13, 2025
EVERSANA INTOUCH is a global life sciences marketing agency focused on patient care and innovation. They emphasize diversity, offer competitive roles like Group Copy Supervisor, and prioritize inclusive hiring practices while combating recruitment fraud.
Sales Development Representative
Company: Blackbaud
Location: Remote
Posted Dec 12, 2025
This job posting highlights a Sales Development Representative role with opportunities for growth, upskilling, and a supportive remote work environment. The position emphasizes collaboration, professional development, and competitive benefits, appealing to candidates seeking career advancement in software sales.