Customer Success Jobs
979,932 open positions · Updated daily
Customer Success sits at the intersection of product, sales, and support, making it a high‑growth area as SaaS firms chase net revenue retention. Companies are now investing in AI‑driven health scoring and proactive churn alerts, creating an urgent need for analysts who can translate data into action.
Roles range from Customer Success Manager (CSM) and Onboarding Specialist to Renewal Lead and Enterprise Success Engineer. A CSM maps the customer journey, uses tools like Gainsight, Totango, or ChurnZero to track health scores, and coordinates cross‑functional initiatives. Onboarding Specialists focus on rapid first‑month adoption, while Renewal Leads drive quarterly business reviews and expansion negotiations. Enterprise Success Engineers dive into API integrations and custom dashboards, turning technical support into strategic partnership.
Salary transparency is vital for success professionals because it aligns compensation with key performance indicators such as Net Promoter Score, churn rate, and expansion revenue. Knowing the exact pay range for each role helps talent negotiate based on impact, ensures equity across remote teams, and signals that a company values measurable customer outcomes.
Analytics Engineer (L4) - Ads
Company: Netflix
Location: USA
Posted Dec 12, 2025
Netflix seeks an Analytics Engineer to design metrics and dashboards for their Ads business, offering competitive compensation and comprehensive benefits in a diverse, inclusive culture.
Regional Sales Director
Company: Fortive
Location: USA
Posted Dec 12, 2025
The text outlines a sales role in healthcare technology, requiring expertise in consultative selling, account planning, product mastery, and compliance. It lists qualifications, experience, and tools like Salesforce and SFDC.
Senior Manager Analytics Engineering
Company: Typeform
Location: USA
Posted Dec 12, 2025
Typeform seeks a Manager or Senior Manager of Analytics Engineering to lead a team, shape data strategies, and drive growth through scalable solutions. The role offers transparency in compensation and opportunities to impact the company's data infrastructure.
Director Regional Sales - MED
Company: GitLab
Location: Europe
Posted Dec 12, 2025
This job description outlines a leadership role focused on expanding GitLabs presence in the MED region through strategic sales growth, team development, and cross-functional collaboration. It emphasizes structured processes, market expansion, and building relationships with key accounts.
Senior Software Engineer - Platform InfraSec
Company: Grafana Labs
Location: UK
Posted Dec 12, 2025
This remote UK role involves automation and security for Grafana Cloud, requiring collaboration and expertise in Kubernetes, IAM, and cloud security. Growth opportunities and competitive compensation are highlighted, with emphasis on teamwork, learning, and shared ownership in the company's success.
Instructor Partnerships Manager
Company: Maven
Location: USA
Posted Dec 12, 2025
Maven is a rapidly growing edtech company offering high-impact professional courses with strong engagement metrics and a mission to reinvent postsecondary education. The role of Instructor Partnerships Manager involves acquiring and guiding creators, with competitive compensation and a collaborative remote culture.
Senior Product Manager - Brand Ads & Safety
Company: Reddit
Location: USA
Posted Dec 12, 2025
Reddit seeks a Product Manager to drive brand safety and innovation in ads, offering competitive pay, equity, and comprehensive benefits. The role involves shaping future advertising solutions with cross-functional teams and aligning with business growth goals.
Senior Software Engineer - Platform InfraSec
Company: Grafana Labs
Location: Germany
Posted Dec 12, 2025
This remote position in Germany involves working on security automation and infrastructure for Grafana Cloud. Responsibilities include collaborating with teams, ensuring secure practices, and contributing to security reviews. The role offers growth opportunities and competitive compensation with RSUs.
Senior Software Engineer - Platform InfraSec
Company: Grafana Labs
Location: Spain
Posted Dec 12, 2025
This job posting highlights a remote position based in Spain for a Platform InfraSec squad role focused on security automation and decision-making for Grafana Cloud. The role involves collaborating with engineers, working on distributed systems, and contributing to security reviews. It emphasizes growth opportunities, technical expertise in cloud security, and benefits like competitive compensation and RSUs. The company values collaboration, learning, and shared outcomes.
Voice of Customer - Product Program Manager
Company: Grafana Labs
Location: USA
Posted Dec 12, 2025
This remote role involves managing VoC programs, collaborating with cross-functional teams, and leveraging AI tools. It offers growth opportunities in Product or RampD roles with competitive compensation and RSUs.
Practitioner Education Representative I
Company: American Specialty Health Incorporated
Location: USA
Posted Dec 12, 2025
This job posting outlines a remote position for a Practitioner Education Representative at American Specialty Health, requiring outreach, compliance, and customer service responsibilities. The role involves educating practitioners, conducting surveys, and maintaining compliance with regulatory standards. Qualifications include a high school diploma, customer service experience, and proficiency in MS Office. The company emphasizes equal opportunity employment and provides remote work guidelines with specific technical requirements.
Financial Crimes Compliance Modeling & Analytics Manager
Company: Mercury
Location: USA
Posted Dec 12, 2025
Mercury focuses on building a secure finance stack for startups, emphasizing compliance and AML efforts. They seek a Modeling and Analytics Manager with expertise in FCC and data analytics, offering competitive salaries and benefits.