Cutting-Edge Technologies Jobs in USA
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Security Staff Engineer
Company: Taskrabbit
Location: USA
Posted Mar 13, 2024
<p class=jobDescription> <p> <strong> Taskrabbit will never use text or chat applications to conduct interviews We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several videobased interviews with our hiring teams Communications will always be conducted by taskrabbitcom domain names <strong> <p> <ul> <li> <p> Taskrabbit is a remotefirst company with employees distributed across the US and EU <p> <li> <li> <p> 5 time Best Places to Work in 2022 by BuiltIn Including Best Companies in SF Best MidSized Companies and Best Benefits <p> <li> <li> <p> DataBird journals Best Places Best Companies for Diversity 1 2019 and 2020 <p> <li> <li> <p> DataBird journals Best Places Best Companies for Women 4 2019 and 1 2020 <p> <li> <ul> <h3> <strong> Youll love working here because <strong> <h3> <ul> <li> <p> Taskrabbit is a remotefirst company We value flexibility and choice but also stay committed to regular inperson connection <p> <ul> <li> <p> The People You will be surrounded by some of the most talented supportive smart and kind leaders and teams people you can be proud to work with <p> <li> <li> <p> The Values <p> <ul> <li> <p> Care Deeply We take time to be present and partner with our team and communities <p> <li> <li> <p> Level Up We navigate through ambiguity and go the extra mile <p> <li> <li> <p> Be A Better Neighbor We build a diverse and sustainable community and encourage all voices <p> <li> <li> <p> Lead The Future Together We value entrepreneurship and are inspired by action <p> <li> <ul> <li> <li> <p> The diverse culture We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate Women make up half of our leadership team and our diversity representation is above that of the tech industry average <p> <li> <li> <p> The perks Taskrabbit offers employeepaid health insurance 401k match with immediate vesting generous and flexible time off with 2 companywide closure weeks Taskrabbit product stipends wellness + productivity + education stipends IKEA discounts reproductive health support and more <p> <li> <ul> <li> <ul> <h2> <strong> About the Role <strong> <h2> <p> We are seeking a highly skilled and experienced Staff Security Engineer with a strong focus on secure architecture engineering security data security threat modeling and prevention As a Staff Security Engineer at Taskrabbit you will play a crucial role in ensuring the security and integrity of our systems applications and data You will be responsible for designing and implementing robust security solutions conducting threat modeling exercises and proactively identifying and mitigating potential security risks <p> <h2> <strong> What Youll Work On <strong> <h2> <ul> <li> <p> Develop and implement secure architecture and engineering practices across our systems and applications <p> <li> <li> <p> Conduct thorough threat modeling exercises to identify potential security vulnerabilities and risks <p> <li> <li> <p> Collaborate with crossfunctional teams to design and implement security controls and measures to protect sensitive data <p> <li> <li> <p> Perform security assessments and audits to identify and address security gaps and vulnerabilities <p> <li> <li> <p> Stay uptodate with the latest security trends technologies and best practices and provide recommendations for improvement <p> <li> <li> <p> Conduct security reviews of new technologies products and services to ensure compliance with security standards <p> <li> <li> <p> Collaborate with development teams to integrate security into the software development lifecycle SDLC and perform secure code reviews <p> <li> <li> <p> Develop and maintain security policies procedures and guidelines to ensure compliance with industry standards and regulations <p> <li> <li> <p> Respond to security incidents conduct investigations and implement remediation measures <p> <li> <li> <p> Provide guidance and mentorship to junior security team members <p> <li> <ul> <h2> Your Areas Of Expertise <h2> <ul> <li> <p> Minimum of 7 years of experience in a similar role with a focus on secure architecture engineering security data security threat modeling and prevention <p> <li> <li> <p> Strong knowledge of secure coding practices encryption algorithms and secure network protocols <p> <li> <li> <p> Experience with threat modeling methodologies and tools <p> <li> <li> <p> Proficiency in conducting security assessments audits and penetration testing <p> <li> <li> <p> Familiarity with industry security standards and regulations eg ISO 27001 NIST GDPR <p> <li> <li> <p> Strong understanding of cloud security principles and best practices AWS Azure etc <p> <li> <li> <p> Excellent problemsolving and analytical skills <p> <li> <li> <p> Strong communication and collaboration skills to work effectively with crossfunctional teams <p> <li> <li> <p> Relevant certifications such as CISSP CISM or CEH are preferred but not required <p> <li> <li> <p> Ability to mentor and influence others to advocate for Security best practices <p> <li> <ul> <p> <strong> Compensation amp Benefits <strong> <p> <p> At Taskrabbit our approach to compensation is designed to be competitive transparent and equitable total compensation consists of base pay + bonus + benefits + perks <p> <p> The base pay range for this position is $136000$190000 This range is representative of base pay only and does not include any other total cash compensation amounts such as company bonus or benefits Final offer amounts may vary from the amounts listed above and will be determined by factors including but not limited to relevant experience qualifications geography and level <p> <h3> <strong> About Taskrabbit <strong> <h3> <p> Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home todos such as furniture assembly handyman work moving help and much more <p> <p> At Taskrabbit we want to transform lives one task at a time As a company we celebrate innovation inclusion and hard work Our culture is collaborative pragmatic and fastpaced Were looking for talented entrepreneuriallyminded and datadriven people who also have a passion for helping people do what they love <p> <p> Together with IKEA were creating more opportunities for people to earn a consistent meaningful income on their own terms by building lasting relationships with clients in communities around the world <p> <h3> <strong> Taskrabbits commitment to Diversity and Inclusion <strong> <h3> <p> An Active Commitment to Equity within our Company and Platform <p> <p> We are an inclusive community where all who share our mission and values belong Our antiracist culture actively strengthens the knowledge understanding and awareness of underrepresented experiences and our ongoing allyship commitment Our diverse team represents the communities we serve breaking down systemic barriers and transforming lives one action at a time <p> <p> Taskrabbit is an equal opportunity employer and values diversity at our company We do not discriminate on the basis of race religion color national origin ancestry citizenship gender gender identity sexual orientation age marital status militaryveteran status or disability status Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities <p> <p> Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law <p><p>
Cloud Engineer - Software
Company: Bosch Group
Location: USA
Posted Mar 13, 2024
<p><br><br><p> <div class=h3>Company Description<div> <p><em><strong>Note The job position offers a hybrid work schedule with 60 remote work and 40 onsite work providing the flexibility to work from both home and office environments<strong><em><p> <p>At Bosch Automotive Aftermarket we believe in creating a work culture that embodies our core values of grow enjoy and inspire Our Automotive Aftermarket division provides diagnostic and repair shop equipment spare parts and repair solutions for passenger cars and commercial vehicles worldwide Our Automotive Service Solutions operations supply testing and repairshop technology diagnostic software service training and information services<p> <p>As a member of our team you will have the opportunity to grow your skills and knowledge while working with cuttingedge technology We want you to enjoy what you do and feel inspired to contribute your best to our customers and to the growth of our business We believe that by cultivating a work environment that encourages personal and professional growth enjoyment and inspiration we can achieve great things together<p> <p>Join us at Bosch Automotive Aftermarket and help us shape the future of mobility<p> <p><br><br><p> <div class=h3>Job Description<div> <p><em><strong>WHAT YOU WILL DO<strong><em><p> <p>Join our research and development team in an innovative technology environment where you will be involved in the development of new application solutions on existing cloud systems and cloud platforms<p> <p>You will be a member of a team of cloud engineers and CICD engineers that create and maintain cloud application and systems You will be responsible for the initial design and development of new product software or significant revisions to existing product software<p> <p><strong>Key Responsibilities<strong><p> <ul style=> <li style=>Create integrate and maintain software features and functions databases and applications for cloud technologies<li> <li style=>Collaborate with our development team to design develop and maintain mobile applications for automotive service platforms<li> <li style=>Assist in the implementation of new features and enhancements to existing applications<li> <li style=>Troubleshoot and debug issues to ensure the performance quality and responsiveness of our cloud applications<li> <li style=>Stay up to date with the latest trends tools and technologies in mobile development to continuously improve our products<li> <ul> <ul style=> <li style=>Embrace crossplatform development principles and explore opportunities to leverage cloud and new emerging frameworks<li> <ul> <p><br><br><p> <div class=h3>Qualifications<div> <p>EXPERIENCE amp BACKGROUND<p> <ul style=> <li style=>Bachelors degree in computer science Engineering or related field A Masters degree is a plus Certifications are a plus<li> <li style=>7+ years of experience of experience with cloud services<li> <li style=>Experience should include OpenSource technology software development systems engineering scripting languages<li> <li style=>Additionally must have a background in building or designing web services in the cloud<li> <li style=>Familiarity with software development methodologies and best practices<li> <li style=>Strong problemsolving skills and attention to detail<li> <li style=>Excellent communication and collaboration abilities<li> <li style=>A willingness to learn and adapt to new technologies and frameworks<li> <li style=>Crossplatform development experience especially with Azure is a plus<li> <ul> <p><em><strong>This position is for US work authorized individuals only Sponsorship for work authorization is not available<strong><em><p> <p><br><br><p> <div class=h3>Additional Information<div> <p><em><strong>Comprehensive Benefit Offering All benefits are effective DAY 1<strong><em><p> <ul style=> <li style=>Medical Dental amp Vision <li> <li style=>Life and Supplement Life<li> <li style=>Long and Short Term Disability<li> <li style=>Paid Time Off amp Holidays<li> <li style=>401K with generous company match<li> <li style=>In addition to 401K additional retirement benefit 100 company paid<li> <li style=>Annual bonuses<li> <li style=>Tuition Assistance<li> <li style=>Paid Volunteer Time<li> <li style=>Associate Discounts on Bosch products like home appliances powertools thermal products like tankless water heaters and more<li> <ul> <p><a href=httpswwwboschuscareerswhyboschcultureandbenefits rel=nofollow>httpswwwboschuscareerswhyboschcultureandbenefits<a><br><a href=httpswwwmyboschbenefitscompublicwelcome rel=nofollow>httpswwwmyboschbenefitscompublicwelcome<a><p> <p>All your information will be kept confidential according to EEO guidelines<p> <p><strong>Welcome to Bosch<strong><br>Cars drive autonomously machines speak to each other and houses become smarter At Bosch we turn these visions into reality to improve the quality of life for people all over the world Start something big and become a part of forward thinkers environment where you can create something remarkable Invented for life Welcome to Bosch<p> <p>Bosch is on the way to becoming one of the leading companies worldwide in the field of the Internet of Things IoT In the Research and Development Centers in Mobility Aftermarket more than 200 engineers contribute to making homes cities and vehicles more intelligent and efficient by developing solutions for Bosch business units and divisions around the globe From hardware to software we have all kinds of opportunities waiting for you<p> <p>In the Mobility Aftermarket division its Automotive Service Solutions sector MA supplies modern vehicle diagnostic software testing and repairshop technology service trainings and information services that are being developed in interdisciplinary teams with agile methods The divisions success lies in its highly specialized and innovative team and on the technological knowhow creating tailormade solutions to address the service needs of newgeneration electronically controlled vehicles and connected vehicle solutions<p> <p> <p> <img src=httpsremotivecomjobtrack1900381blankgifsource=publicapi alt=>
Consultant, NICE CXone
Company: TTEC Digital
Location: USA
Posted Mar 13, 2024
<p class=jobDescription> <p> At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process Our vision is the same a place where employees know they can thrive <p> <p> <p> <p> The NICE CXone Consultant is responsible for the development testing and delivery of the NICE CXone software platform This is a handson technical role for resources skilled in technical development experience You will be tasked to implement the NICE CXone software Technical experience with various Contact Center technologies including NICE CXone IVRACD VoIP Email SMS and Chat systems will be required Key responsibilities include the development of the NICE CXone product and features unit testing code reviews resolving defects encountered during the QA cycle supporting the production environment and assisting other developers in a team environment <p> <p> <p> <p> <p> <p> <strong> What Youll Be Doing <strong> <p> <ul> <li> <p> Contact Center as a Service CCaaS software management and domain experience <p> <li> <li> <p> NICE CXone and CXone Studio Experience <p> <li> <li> <p> Work as a member of the TTEC Digital project team to enhance and improve software written in one or more of the following languages CXone Studio C <a class=fontbold underline fontbold underline fontbold underline href=httpASPNET rel=noopener noreferrer nofollow target=blank> ASPNET <a> <p> <li> <li> <p> Code and test projects <p> <li> <li> <p> Deliver highquality software on time <p> <li> <li> <p> Attend meetings and training as required <p> <li> <li> <p> Work with system analysis and project management for the successful completion of a project <p> <li> <ul> <p> <p> <p> <strong> What Youll Bring to the Role <strong> <p> <ul> <li> <p> Bachelors degree in computer science IT or engineering preferred <p> <li> <li> <p> 3 or more years experience in NICE CXone and UC environments <p> <li> <li> <p> 1 or more years of software development to include design custom and common coding JavaScript Python Java C++ and testing of real time systems <p> <li> <li> <p> 12 years of ASPNET experience C <a class=fontbold underline fontbold underline fontbold underline href=httpVSNet rel=noopener noreferrer nofollow target=blank> VSNet <a> XML Web Services etc <p> <li> <li> <p> Experience with enterprise level CCaaS architecture for complex business needs <p> <li> <li> <p> Network infrastructure experience <p> <li> <li> <p> Team Player <p> <li> <li> <p> Desire to work in a fastpaced environment <p> <li> <ul> <p> <p> <p> <strong> What You Can Expect <strong> <p> <ul> <li> <p> The anticipated range for individuals expressing interest in this position is $89000 to $110000 This position is eligible to participate in an annual incentive program Actual compensation offers to a candidate may vary based upon geographic location work experience education andor skill levels <p> <li> <li> <p> Benefits available to eligible employees include the following Medical dental vision taxadvantaged health care accounts financial and income protection benefits paid time off PTO and wellness time off <p> <li> <ul> <p> <p> <p> <p> <p> LIDD1 <p> <p> <p> <p> <strong> About Us <strong> <p> <p> TTEC Digital and our 1700+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience CX TTEC Engage is a 60000+ employee service company with customers in more than 80 countries Together we utilize a holistic approach applying solutions from two centers of excellence Engage and Digital <p> <p> <p> <p> TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity <p> <p> <p> <p> Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications <p> <p> <p> <p> LIRemoteUS <p><p>
Technical Support Engineer I- Continuity
Company: Pax8
Location: USA
Posted Mar 13, 2024
<p class=jobDescription> <p> <strong> Position Summary <strong> <p> <p> The Tech Support Engineer I Continuity A interacts with our partners through multiple communication channels providing technical support and escalation assistance on the highly complex Continuity vendor Acronis They create product knowledge documentation as needed The Engineer works in a closeknit team that interacts constantly to aid one another and provide the best experience possible for our Partners <p> <p> <strong> Essential Responsibilities <strong> <p> <ul> <li> <p> Provide technical partner support by managing daily cases assigned resolving routine technical cases and escalating cases to uppertier engineers andor vendors <p> <li> <li> <p> Work with the Acronis Support team on escalated cases to ensure prompt response and assist with a resolution <p> <li> <li> <p> Collaborate closely with our partners to answer basic product questions and clarify processes <p> <li> <li> <p> Develop and maintain knowledge around Acronis backup technologies <p> <li> <li> <p> Work with Pax8 Sales and Solution Consultants to support partners as needed and provide a wellrounded support experience <p> <li> <ul> <p> <strong> Ideal Skills Experience and Competencies <strong> <p> <ul> <li> <p> At least two 2 years of related experience in the technical support field <p> <li> <li> <p> Fundamental level of knowledge on at least one supported technology eg Acronis <p> <li> <li> <p> Possess an understanding of complex systems surrounding backup solutions eg VSS NTFS LANWAN technologies TCPIPVPN technologies blockchainD2C technologies cloud infrastructure disaster recovery <p> <li> <li> <p> Possess a strong technical aptitude <p> <li> <li> <p> Strong ability for problemsolving and analyzing new environments quickly <p> <li> <li> <p> Exceptional written and verbal communication <p> <li> <li> <p> Propensity for learning and ability to learn new technologies quickly <p> <li> <li> <p> Teamdriven with a focus on collaboration over individual work <p> <li> <li> <p> Organized with a strong ability for time management <p> <li> <li> <p> Strongly driven for personal and professional growth <p> <li> <li> <p> Driven to grow and learn constantly <p> <li> <li> <p> Resilience to actively learn through experimentation when tackling new problems using both successes and failures as learning opportunities <p> <li> <li> <p> Agility to anticipate and adopt innovations in businessbuilding digital and technology applications <p> <li> <li> <p> Ability to build partnerships and work collaboratively with others to meet shared objectives <p> <li> <li> <p> Ability to make sense of complex high volume and sometimes contradictory information eg vendor logs vendor KBs Event Viewer logs to effectively solve problems <p> <li> <ul> <p> <strong> Required Education amp Certifications <strong> <p> <ul> <li> <p> BABS in related field or equivalent work experience <p> <li> <ul> <p> <strong> Compensation <strong> <p> <ul> <li> <p> Qualified candidates can expect a salary beginning at $50000 or more depending on experience <p> <li> <ul> <p> LIRemote LICL1 BIRemote DICEC <p><p>
Security Engineering Manager
Company: Taskrabbit
Location: USA
Posted Mar 13, 2024
<p class=jobDescription> <p> <strong> Taskrabbit will never use text or chat applications to conduct interviews We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several videobased interviews with our hiring teams Communications will always be conducted by taskrabbitcom domain names <strong> <p> <ul> <li> <p> Taskrabbit is a remotefirst company with employees distributed across the US and EU <p> <li> <li> <p> 5 time Best Places to Work in 2022 by BuiltIn Including Best Companies in SF Best MidSized Companies and Best Benefits <p> <li> <li> <p> DataBird journals Best Places Best Companies for Diversity 1 2019 and 2020 <p> <li> <li> <p> DataBird journals Best Places Best Companies for Women 4 2019 and 1 2020 <p> <li> <ul> <h3> <strong> Youll love working here because <strong> <h3> <ul> <li> <p> Taskrabbit is a remotefirst company We value flexibility and choice but also stay committed to regular inperson connection <p> <ul> <li> <p> The People You will be surrounded by some of the most talented supportive smart and kind leaders and teams people you can be proud to work with <p> <li> <li> <p> The Values <p> <ul> <li> <p> Care Deeply We take time to be present and partner with our team and communities <p> <li> <li> <p> Level Up We navigate through ambiguity and go the extra mile <p> <li> <li> <p> Be A Better Neighbor We build a diverse and sustainable community and encourage all voices <p> <li> <li> <p> Lead The Future Together We value entrepreneurship and are inspired by action <p> <li> <ul> <li> <li> <p> The diverse culture We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate Women make up half of our leadership team and our diversity representation is above that of the tech industry average <p> <li> <li> <p> The perks Taskrabbit offers employeepaid health insurance 401k match with immediate vesting generous and flexible time off with 2 companywide closure weeks Taskrabbit product stipends wellness + productivity + education stipends IKEA discounts reproductive health support and more <p> <li> <ul> <li> <ul> <h2> <strong> About the Role <strong> <h2> <p> As the Security Engineering Manager at TaskRabbit you will play a crucial role in safeguarding our platform and ensuring the privacy and security of our users data You will be responsible for managing a team of talented security engineers developing and implementing security strategies and enhancing our security posture This role is ideal for someone who is passionate about building and leading security teams implementing foundational security measures and ensuring compliance with industry standards such as NIST <p> <h2> <strong> What Youll Work On <strong> <h2> <ul> <li> <p> Team Development Lead a team of security engineers fostering a culture of collaboration innovation and continuous learning Develop team members skills and provide mentorship to nurture their growth <p> <li> <li> <p> Security Tooling Identify evaluate and implement foundational security tools and technologies to protect TaskRabbits infrastructure and applications Collaborate with the engineering teams to integrate security measures into the development lifecycle <p> <li> <li> <p> Data Security Enhance data security by developing and implementing data encryption access controls data protection strategies and data policies Ensure the confidentiality integrity and availability of sensitive user data <p> <li> <li> <p> Compliance Maintain and improve TaskRabbits compliance with industry standards with a particular focus on NIST and GDPR guidelines Develop and execute compliance strategies and processes conducting regular assessments and audits <p> <li> <li> <p> Incident Response Lead incident response efforts in case of security breaches including investigation containment and resolution Develop and maintain an incident response plan to minimize the impact of security incidents <p> <li> <li> <p> Security Awareness Promote a strong security culture within the organization Conduct security training and awareness programs for employees contractors and stakeholders <p> <li> <li> <p> Security Policy Development Aligning with industry best practices and compliance requirements develop update and implement monitoring reporting and preventing <p> <li> <li> <p> Risk Assessment Identify and assess security risks and vulnerabilities and work with crossfunctional teams to mitigate these risks effectively <p> <li> <li> <p> Continuous Improvement Stay uptodate with emerging security threats and technologies Continuously improve TaskRabbits security posture by implementing industry best practices and adopting new security measures <p> <li> <li> <p> Develop and maintain Security KPIs OKRs roadmaps and Security Strategy Work with teams such as Legal Data Engineering IT Operations etc to advocate for Security and align on planning <p> <li> <li> <p> Represent educate and be a champion for security <p> <li> <li> <p> Define strategy for building preventions and threat modeling from the ground up with the team <p> <li> <ul> <h2> Your Areas Of Expertise <h2> <ul> <li> <p> 7+ years of proven experience in building managing and mentoring security teams <p> <li> <li> <p> Proven ability to build and develop security teams <p> <li> <li> <p> Strong background in developing and implementing security strategies and measured metrics KPIs and performance <p> <li> <li> <p> 5+ years developing Security policies and standards company wide <p> <li> <li> <p> Extensive experience in establishing security frameworks policies and procedures to ensure the organizations security maturity <p> <li> <li> <p> Demonstrated expertise in implementing and managing security technologies and solutions to protect against emerging threats <p> <li> <li> <p> Track record of successfully leading security initiatives and driving cultural change to prioritize security within the organization <p> <li> <li> <p> Excellent communication and leadership skills to effectively collaborate with crossfunctional teams and stakeholders in promoting a securityfirst mindset <p> <li> <li> <p> Proactive approach to staying updated with the latest security trends and technologies ensuring continuous improvement and adaptation to evolving threats <p> <li> <li> <p> Experience building out a mature security program aligning to industry best practices and standards <p> <li> <li> <p> Familiarity with NIST guidelines and experience with regulatory compliance <p> <li> <li> <p> Deep knowledge of data security encryption access controls and secure coding practices <p> <li> <li> <p> Experience with incident response and crisis management <p> <li> <li> <p> Relevant certifications eg CISSP CISM CISA are preferred but not required <p> <li> <ul> <h3> <strong> About Taskrabbit <strong> <h3> <p> Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home todos such as furniture assembly handyman work moving help and much more <p> <p> At Taskrabbit we want to transform lives one task at a time As a company we celebrate innovation inclusion and hard work Our culture is collaborative pragmatic and fastpaced Were looking for talented entrepreneuriallyminded and datadriven people who also have a passion for helping people do what they love <p> <p> Together with IKEA were creating more opportunities for people to earn a consistent meaningful income on their own terms by building lasting relationships with clients in communities around the world <p> <h3> <strong> Taskrabbits commitment to Diversity and Inclusion <strong> <h3> <p> An Active Commitment to Equity within our Company and Platform <p> <p> We are an inclusive community where all who share our mission and values belong Our antiracist culture actively strengthens the knowledge understanding and awareness of underrepresented experiences and our ongoing allyship commitment Our diverse team represents the communities we serve breaking down systemic barriers and transforming lives one action at a time <p> <p> Taskrabbit is an equal opportunity employer and values diversity at our company We do not discriminate on the basis of race religion color national origin ancestry citizenship gender gender identity sexual orientation age marital status militaryveteran status or disability status Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities <p> <p> Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law <p> <p> <strong> Compensation amp Benefits <strong> <p> <p> At Taskrabbit our approach to compensation is designed to be competitive transparent and equitable total compensation consists of base pay + bonus + benefits + perks <p> <p> The base pay range for this position is $142000$197000 This range is representative of base pay only and does not include any other total cash compensation amounts such as company bonus or benefits Final offer amounts may vary from the amounts listed above and will be determined by factors including but not limited to relevant experience qualifications geography and level <p><p>
Senior Consultant, NICE CXone
Company: TTEC Digital
Location: USA
Posted Mar 13, 2024
<p class=jobDescription> <p> At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process Our vision is the same a place where employees know they can thrive <p> <p> <p> <p> The NICE CXone Senior Engineer is responsible for the overall development testing and delivery of the NICE CXone software platform This is a handson highly technical role for resources skilled in both business and technical consulting experience You will be tasked to implement the NICE CXone software Technical experience with various Contact Center technologies including NICE CXone IVRACD VoIP Email SMS and Chat systems will be required Key responsibilities include all tiers of the technology including but not limited to design and development of our products and features unit testing code reviews resolving defects encountered during the QA cycle supporting the production environment and assisting other developers in a team environment utilizing agile or waterfall development processes <p> <p> <p> <p> <p> <p> <strong> What Youll Be Doing <strong> <p> <ul> <li> <p> Recognized as an external and internal thought leader within CX transformation Process Automation Digital Transformation and Omnichannel technologies <p> <li> <li> <p> Exercises wide latitude in determining objectives and approaches to engagements <p> <li> <li> <p> Influences client leadership to establish overall business relationship and engagement strategy Is primarily clientfocused however does have some responsibility for internal functional matters and partner engagements <p> <li> <li> <p> Works on issues that impact designselling success future concepts and product offerings <p> <li> <li> <p> Ability to mentor Software Engineers <p> <li> <li> <p> Work as a member of the TTEC Digital project team to enhance and improve software written in one or more of the following languages CXone Studio C <a class=fontbold underline fontbold underline fontbold underline href=httpASPNET rel=noopener noreferrer nofollow target=blank> ASPNET <a> <p> <li> <li> <p> Design and present projects to improve current process and overall platform <p> <li> <li> <p> Code and test projects <p> <li> <li> <p> Deliver highquality software on time <p> <li> <li> <p> Attend meetings and training as required <p> <li> <li> <p> Work with system analysis and project management for the successful completion of a project <p> <li> <ul> <p> <p> <p> <strong> What You Bring to the Role <strong> <p> <ul> <li> <p> Bachelors degree in computer science IT or engineering preferred <p> <li> <li> <p> 5 or more years experience in NICE CXone and UC environments <p> <li> <li> <p> 3 or more years of software development to include design custom and common coding JavaScript Python Java C++ and testing of real time systems <p> <li> <li> <p> Experience with enterprise level CCaaS architecture for complex business needs <p> <li> <li> <p> Network infrastructure experience <p> <li> <li> <p> Experience creating and presenting to executive level stakeholders technical and nontechnical <p> <li> <li> <p> Team Player <p> <li> <li> <p> Desire to work in a fastpaced environment <p> <li> <li> <p> Excellent customerfacing presentation skills with the ability to develop new solution pitches value propositions and demo experiences <p> <li> <li> <p> Existing knowledge andor industry certifications for NICE CXone and process automation technologies <p> <li> <li> <p> Contact Center as a Service CCaaS software management and domain experience <p> <li> <li> <p> NICE CXone and CXone Studio Experience <p> <li> <li> <p> 13 years of ASPNET experience C <a class=fontbold underline fontbold underline fontbold underline href=httpVSNet rel=noopener noreferrer nofollow target=blank> VSNet <a> XML Web Services etc <p> <li> <ul> <p> <p> <p> <strong> What You Can Expect <strong> <p> <ul> <li> <p> The anticipated range for individuals expressing interest in this position is $120000 to $140000 This position is eligible to participate in an annual incentive program Actual compensation offers to a candidate may vary based upon geographic location work experience education andor skill levels <p> <li> <li> <p> Benefits available to eligible employees include the following Medical dental vision taxadvantaged health care accounts financial and income protection benefits paid time off PTO and wellness time off <p> <li> <ul> <p> <p> <p> <p> <p> LIDD1 <p> <p> <p> <p> <strong> About Us <strong> <p> <p> TTEC Digital and our 1700+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience CX TTEC Engage is a 60000+ employee service company with customers in more than 80 countries Together we utilize a holistic approach applying solutions from two centers of excellence Engage and Digital <p> <p> <p> <p> TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity <p> <p> <p> <p> Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications <p> <p> <p> <p> LIRemoteUS <p><p>
Senior Machine Learning Engineer
Company: Flock Safety
Location: USA
Posted Mar 13, 2024
<div class=h2><span style=color><strong>Who is Flock<strong><span><div> <p>Flock Safety provides the first public safety operating system that empowers private communities and law enforcement to work together to eliminate crime We are committed to protecting human privacy and mitigating bias in policing with the development of bestinclass technology rooted in ethical design which unites civilians and public servants in pursuit of a safer more equitable society <p> <p>Our SafetyasaService approach includes affordable devices powered by LTE and solar that can be installed anywhere Our technology detects and captures objective details decodes evidence in realtime and delivers investigative leads into the hands of those who matter <p> <p>While safety is a serious business we are a supportive team that is optimizing the remote experience to create strong and fun relationships even when we are physically apart Our flock of hardworking employees thrive in a positive and inclusive environment where a bias towards action is rewarded Flock Safety is headquartered in Atlanta and operates nationwide We have raised over $380M in venture capital including a recent Series E round led by Tiger Global Now surpassing a 3B valuation Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25 in the next three years<p> <div class=h2><strong><span style=color>The Role<span><strong><div> <p>As a Machine Learning Engineer on the Vision Team you will research and develop the models and algorithms that allow our devices to decode evidence like a detective The ideal candidate is someone with experience in developing machine learning and custom algorithms for video processing and other related computer vision domains in diverse environments<p> <p><strong>How youll make an impact <strong><p> <ul style=> <li style=>Frame openended realworld problems into well defined ML problems<li> <li style=>Develop data pipelines to create appropriate datasets and model feedback<li> <li style=>Leverage cuttingedge research and technology to create custom solutions<li> <li style=>Design and run experiments to test new ideas or improvements to existing models<li> <li style=>Build visualization and monitoring tools to evaluate the quality of our data and models<li> <li style=>Collaborate across teams and product to deliver solutions that fit within business and organizational requirements<li> <li style=>Review code of other Machine Learning Engineers<li> <ul> <p><strong>Were looking for people who<strong><p> <ul style=> <li style=>BSMS in Computer Science Mathematics Physics Engineering or proof of equivalent software engineering experience PhDs welcome<li> <li style=>Experience solving problems using Machine Learning frameworks Tensorflow PyTorch scikitlearn etc<li> <li style=>Experience with Computer Vision modeling such as Object Detection MultiObject Tracking etc<li> <li style=>Good understanding of Deep Learning and Traditional ML supervised and unsupervised algorithms<li> <li style=>Experience writing Python in a team environment<li> <li style=>Able to take on complex problems learn quickly iterate and persist towards a good solution<li> <li style=>Effectively communicate at the level of your audience and seek to understand and be understood<li> <li style=>Basic SQL knowledge<li> <li style=>Basic git knowledge<li> <li style=>Experience with linear algebra probability and statistics preferred<li> <ul> <p><strong> <strong><p> <p><strong><em><span style=fontweight>Feeling uneasy that you havent ticked every box Thats okay weve felt that way too Studies have shown women and minorities are less likely to apply unless they meet all qualifications We encourage you to break the status quo and apply to roles that would make you excited to come to work every day<span><em><strong><p> <div class=h2><span style=color><strong>Why Join Us<strong><span><div> <p><span style=fontweight>Can you imagine a world without crime We can Our mission is simple to eliminate crime We pride ourselves on building a community of lowego and easy to work with people What makes Flock Safety special is a combination of interesting work a compelling mission and a chance to change the trajectory of your career We are at a unique inflection point where after a few or many short years here we know you will accelerate your career and look back fondly on your time with us and the work you did to make your community safer<span><p> <p><span style=fontweight>💰<span><strong>Salary amp Equity<strong><span style=fontweight> In this role youll receive a starting salary of <span><span style=fontweight>$170000$195000<span><span style=fontweight> as well as stock options<span><p> <p><span style=fontweight>🌴<span><strong>Use what you need PTO<strong><span style=fontweight> We seriously mean it plus 11 company holidays and your birthday off<span><p> <p><span style=fontweight>⚕️<span><strong>Fullypaid<strong><a href=22httpsdrivegooglecomfiled16AiAyE3RKphZu8csJySIqqCo3nqJmVview22 rel=nofollow><strong> health benefits<strong><a><strong> plan for employees<strong><span style=fontweight> including Medical Dental and Vision and an HSA match <span><p> <p><span style=fontweight>👪<span><strong>Family Leave<strong><span style=fontweight> We provide 16 weeks of 100 paid leave for primary caregivers and 12 weeks of 100 paid leave for secondary caregivers <span><p> <p><span style=fontweight>🍼<span><strong>Fertility amp Family Benefits<strong><span style=fontweight> We have partnered with <span><a href=22httpswwwmavencliniccom22 rel=nofollow><span style=fontweight>Maven<span><a><span style=fontweight> a complete digital health benefit for starting and raising a family We will reimburse $10000 a year for adoption surrogacy or infertility<span><p> <p><span style=fontweight>🧠<span><strong>Mental Health<strong><span style=fontweight> All employees receive an annual subscription to <span><a href=22httpswwwheadspacecom22 rel=nofollow><span style=fontweight>Headspace<span><a><p> <p><span style=fontweight>💖<span><strong>Caregiver Support<strong><span style=fontweight> We have partnered with <span><a href=22httpswwwcariloopcom22 rel=nofollow><span style=fontweight>Cariloop<span><a><span style=fontweight> to provide our employees with caregiver support <span><p> <p><span style=fontweight>💸<span><strong>Carta Tax Advisor<strong><span style=fontweight> Employees receive 11 sessions with Equity Tax Advisors who can address individual grants model tax scenarios and answer general questions <span><p> <p><strong>💻WFH Stipend<strong><span style=fontweight> $150 per month to cover the costs of working from home<span><p> <p><strong>📚LampD Stipend<strong><span style=fontweight> $250 per year to use on Audible Calm Masterclass Duolingo Grammarly and so much more<span><p> <p><strong>🏠Home Office Stipend<strong><span style=fontweight> A onetime $750 to help you create your dream office<span><p> <p><strong>🏢Coworking Space<strong><span style=fontweight> If youre not local to our ATL HQ well provide $250 a month to get you set up with an All Access Membership to WeWork or a local coworking space in your area<span><p> <p><span style=fontweight>🐾<span><strong>Pet Insurance<strong><span style=fontweight> Weve partnered with <span><a href=22httpshellopumpkincarecomparesemutmsource=googleamputmmedium=cpcamputmcampaign=GoogleUSASearchBrandamputmcontent=GoogleUSASearchBrandGeneralExactamputmcampaignid=15710600630amputmadgroupid=131181652986amputmadid=571944109837amputmkeyword=pumpkin pet insuranceamputmmatchtype=eampgclid=Cj0KCQiA1sucBhDgARIsAFoytUuUlyKvQJvyvkLRt5ii432apq7ng3BLv0vyiWHFdaawRznFrsMckaAvI5EALwwcB22 rel=nofollow><span style=fontweight>Pumpkin<span><a><span style=fontweight> to provide insurance for our employees fur babies <span><p> <p><em><span style=fontweight>Flock is an equal opportunity employer We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us We are committed to fostering an environment that is inclusive transparent and collaborative Mutual respect is central to how Flock operates and we believe the best solutions come from diverse perspectives experiences and skills We embrace our differences and know that we are stronger working together<span><em><p> <p><em><span style=fontweight>If you need assistance or an accommodation due to a disability please email us at careersflocksafetycom This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process<span><em><p><img src=httpsremotivecomjobtrack1900201blankgifsource=publicapi alt=>
Director, Systems Engineering
Company: Red Canary
Location: USA
Posted Mar 13, 2024
<p class=jobDescription> <p> <strong> Who We Are <strong> <p> <p> Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats Were a cyber security company who protects supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats <p> <p> <p> <p> The combination of our marketdefining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry Were united in our commitment to customers and grounded in our values which earned us a place on the Forbes Best Startup Employers 2022 list If our mission resonates with you lets talk <p> <p> <p> <p> <strong> What We Believe In <strong> <p> <p> Do whats right for the customer <p> <p> Be kind and authentic <p> <p> Deliver great quality <p> <p> Be relentless <p> <p> <p> <p> <strong> Challenges You Will Solve <strong> <p> <p> The Systems Engineering team at Red Canary is responsible for governance of our public cloud estates including access controls into implementation of least privilege principles within and networking among our various public cloud accounts subscriptions and projects They are tasked with creating strong guardrails within which all teams using public cloud assets at Red Canary can operate freely and safely They are also responsible for maintenance of our infrastructure as code repositories to ensure consistency within our development teams and to protect the organization from supply chain threats And finally they provide development and operations support for teams within Red Canary that do not have development or operations capabilities <p> <p> <p> <p> As our Director Systems Engineering you will be responsible for establishing the roadmap for the team and directing efforts to deliver the roadmap You will establish and deepen relationships with the product development team to empower your team to operate as partners with development to affect security related architectural changes with the product environment With your solid understanding of cloud environments project management consensus building and resourcefulness you will drive projects to reduce technical risk within the organization and to enable Canaries to operate safely and effectively <p> <p> <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Establish and deliver a strategic roadmap aligned to the team charter <p> <li> <li> <p> Lead a highperforming team to manage support performance and improvement of critical IT systems including AWS Infrastructure Azure Infrastructure GCP Infrastructure Linux servers Infrastructure as Code IaC and automation tools <p> <li> <li> <p> Champion the team charter with business stakeholders <p> <li> <li> <p> Provide technical expertise and leadership on the technologies listed above <p> <li> <li> <p> Provide leadership and guidance on technical project planning execution and performance monitoring <p> <li> <li> <p> Mentor and develop members of the system engineering team <p> <li> <li> <p> Ensure IT systems are adhering to security policies and guardrails minimizing operational incidents <p> <li> <li> <p> Drive a fantastic internal customer experience for technical solution building <p> <li> <li> <p> Design and implement solutions to enable Red Canary technologists to reach maximum productivity <p> <li> <li> <p> Respond to and resolve issues reported by employees by debugging performing root cause analysis and working closely with internal and external support teams <p> <li> <ul> <p> <p> <p> <strong> What Youll Bring <strong> <p> <ul> <li> <p> 5+ years of experience leading IT Engineering teams <p> <li> <li> <p> Demonstrated success managing cloudonly infrastructure with infrastructure as code <p> <li> <li> <p> Demonstrated success managing a large number of disparate SaaS systems complex integrations and automations <p> <li> <li> <p> Experience having designed implemented and documented CICD strategy for management of infrastructure as code <p> <li> <li> <p> Demonstrated success building a highperforming cloud engineering team <p> <li> <li> <p> An indepth knowledge infrastructure as code technologies preferably Terraform and their application in cloud environments AWS Azure GCP kubernetes <p> <li> <li> <p> Handson engineering experience and knowledge specifically within AWSAzureGCP and MacOSheavy environments <p> <li> <li> <p> A demonstrated ability to use continuous improvement methods with cloud systems and key processes <p> <li> <li> <p> A track record of collaborating in a cross functional environment <p> <li> <li> <p> A high degree of empathy for the Customer and feel the only measure of success is how well our products fulfill customer needs <p> <li> <li> <p> A positive attitude and default to action <p> <li> <li> <p> Excellent communication skills <p> <li> <ul> <p> <p> <p> <p> <p> Targeted base salary $225000 + bonus eligibility and equity depending on experience <p> <p> <p> <p> <em> Benefit Highlights <em> <p> <p> <em> 100 Paid Premiums <em> <strong> <em> <em> <strong> <em> Red Canary offers a 100 paid plan option for medical dental and vision for you and your dependents No waiting period <em> <p> <p> <em> Health amp Wellness Access to mental health services Employee Assistance Program and additional programs to incentivize healthy habits <em> <p> <p> <em> Fertility Benefits All new hires are eligible for benefits as of their first day <em> <p> <p> <em> Flexible Time Off Take the time you need to recharge including vacation sick bereavement jury duty and holidays <em> <p> <p> <em> Paid Parental Leave Full base pay to bondcare for your new child <em> <p> <p> <em> PreTax Plans Red Canary offers a variety of plans to fit you and your dependent specific needs including FSA HRA and HSA with employer funding to offset out of pocket health care expenses <em> <p> <p> <em> Flexible Work Environment With 60 remote workforce Canaries can work virtually from almost anywhere in the US <em> <p> <p> <p> <p> <em> The application deadline is March 29th 2024 <em> <p> <p> <p> <p> <strong> Why Red Canary <strong> <p> <p> Red Canary is where people embody our mission to improve security outcomes for all People work hard to maintain a culture that encourages authenticity in order to do your best work Our people are driven and committed to finding the best security outcomes delivering real and actionable answers and being transparent along the way <p> <p> <p> <p> At Red Canary we offer a very rich benefits program to our fulltime team members so they can focus on their families and improving our customers security For a full list of benefits please review our Benefits Summary <p> <p> httpsresourceredcanarycomrs003YRU314imagesRedCanary2024BenefitsSummarypdfversion=0 <p> <p> <p> <p> <em> Individuals seeking employment at Red Canary are considered without regard to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity or sexual orientation <em> <p><p>
Creative Director, Web Operations
Company: WhiskerCloud
Location: USA
Posted Mar 13, 2024
<p><strong>About this role<br><strong>As the Creative Director of Website Operations at PetDesk youll lead a team responsible for designing developing and ensuring the quality of our B2B websites postsale Your focus will be on architecting a development process within WordPress operationalizing the steps from initial design to final launch and ensuring timely delivery and alignment with client feedback Collaboration with Implementation and Support teams is key to operationalizing digital development and deployment covering everything from full website designs to enterpriselevel builds Your role involves crafting datadriven optimization recommendations to influence key stakeholders and drive informed decisionmaking Reporting directly to the CEO of PetDesk youll be pivotal in driving growth and aligning with business objectives Bonus points for a passion for tracking website performance and a growth mindset always experimenting and testing new ways to drive revenue throughout the customer journey<p> <p><strong>Apply if youre excited to <strong><p> <ul style=> <li style=>Identify opportunities for process improvements automation and efficiency gains within PetDesks website operations and implement strategies to enhance the design processes for scalability reliability and performance<li> <li style=>Lead and grow an existing US team of 16 to scale managing professional growth through weekly 11 coaching clear documentation of expectationsopportunities and recruiting of new team members per the Who Methodology<li> <li style=>Evaluate and replace if necessary outsourced partners to scale negotiate contracts service level agreements SLAs and pricing terms ensuring optimal value for the organization<li> <li style=>Own the web development design and QA departments operational and strategic planning including business requirements project planning and organizing and negotiating the allocation of resources<li> <li style=>Understand websites requirements the WordPress structure and ecosystem while staying in tune with new web technologies to enhance website production and quality<li> <li style=>Implement best practices for website development including responsive design accessibility and search engine optimization SEO<li> <li style=>Establish and enforce quality assurance processes and standards to ensure website accuracy functionality and performance<li> <ul> <p><strong>About You<strong><p> <ul style=> <li style=>Over 7 years of web agency or SaaS expertise in leading web development and design teams driving operational excellence launching 30+ websites per month<li> <li style=>Must have deep understanding of frontend technologies like JavaScript HTML5 and CSS3<li> <li style=>Strong understanding of DNS Cloudflare and domain management and deep knowledge of web development technologies and hosting platforms including WPEngine<li> <li style=>Proficient in utilizing Google applications such as Google Analytics Google Tag Manager and Google Search Console for comprehensive insights<li> <li style=>Demonstrated leadership and communication prowess adept at inspiring and motivating team members<li> <li style=>Capable of engaging with escalated clients conducting website reviews and delivering presentations over video when necessary<li> <li style=>Strong project management skills with the ability to prioritize tasks and manage multiple projects simultaneously<li> <li style=>Ability to effectively communicate and collaborate with diverse stakeholders<li> <li style=>Familiarity with outsourcing models and vendor management best practices is a plus<li> <ul> <p><strong>Benefits amp Perks<strong> <p> <ul style=> <li style=>Medical coverage for employees and dependents 8090 covered by employer<li> <li style=>Employer HSA contribution with HDHP<li> <li style=>401k match up to 35 <li> <li style=>Dependent Care Flexible Spending Account FSA<li> <li style=>Dental amp Vision coverage available <li> <li style=>Basic Life and ADampD Insurance<li> <li style=>Short and Long Term Disability<li> <li style=>Flexible Time Off amp 13 Paid Annual Holidays<li> <li style=>Paid Parental Leave<li> <li style=>Pawternity Leave Financial Pet Adoption Support amp Subsidized Pet Insurance<li> <li style=>$250 Annual Stipend for Learning and Development<li> <ul><div class=contentpaytransparency><div class=payinput><div class=title>Pay Range<div><div class=payrange><span>$140000<span><span class=divider><span><span>$156000 USD<span><div><div><div><div class=contentconclusion><p>Petvisor is the parent company of a family of brands that includes PetDesk Vetstoria WhiskerCloud Kontak and Groomerio Petvisor equips veterinary practices and pet services businesses with a suite of mobileenabled tools facilitating better communication service and client retention The companys innovative approach supports over 10000 veterinary clinics 400 grooming facilities and over 20 million pet parents globally <p> <p><span style=fontweight>We are an equal opportunity and<span> strive for a culture where everyone feels empowered to celebrate their whole authentic selves at work We encourage varied approaches and points of view to cultivate an inclusive workplace where difference is valued Diversity fuels innovation and strengthens our bond with our customers and the communities we serve <span><span><p> <p><span style=fontweight>Our recruiting process is rooted in Who The A Method of Hiring and consists of an average 2week hiring timeline This <span>standardized interview process allows candidates to answer the same questions experience the same process and ensure a fair performance review from multiple perspectives<p> <p><span style=fontweight>Please <span style=textdecoration>no external recruiters<span>candidate profiles submitted from external recruiting agencies will not be considered<span><p> <p><strong>Notice at Collection to Applicants Residing in California<br><strong>Depending on your location the California Consumer Privacy Act CCPA may regulate how we manage job applicants data Our full notice outlining how your data will be processed as part of the application procedure for application locations is available at this <a href=22httpsdrivegooglecomfiled1pFW3WU0671GAmZ14u8wYXRf4mGyPwwviewusp=sharing22 rel=nofollow target=blank>link<a> By submitting your application you agree to our use and processing of your data as required<p><div><img src=httpsremotivecomjobtrack1900401blankgifsource=publicapi alt=>
Principal Architect, NICE CXone
Company: TTEC Digital
Location: USA
Posted Mar 13, 2024
<p class=jobDescription> <p> At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process Our vision is the same a place where employees know they can thrive <p> <p> <p> <p> As the Senior CCaaS Architect you will engineer and design the most complex Contact Center applications imaginable You are the subject matter expert who understands operational impacts of technology decisions and can easily explain to both technical and nontechnical stakeholders the importance of technology and the impacts to the business You will own the software development experience Be responsible for API integrations and Web service experiences You will formulate ideas into solutions Your handson programming knowledge of databases middleware and 3rd party application and integrations will be instrumental to the success of Client engagements Ability to function in a pre and post sales role You will work autonomously as well as with a team of engineers sales folks pre and post sales Clients and other industry leaders If you are a seasoned developersoftware architect let us know and apply today <p> <p> <p> <p> <p> <p> <strong> What Youll Be Doing <strong> <p> <ul> <li> <p> Leverage relationships to establish credibility Lead and participate in the initial opportunity qualification data gathering and solution development with TTEC Digital and partners <p> <li> <li> <p> Lead technical resources for CCaaS implementations on client projects <p> <li> <li> <p> Create technical documentation for detailed designs and customer requirements <p> <li> <li> <p> Ownership and responsibility for endtoend design of the technical architecture including Routing strategy ACD and IVR design API approach and external data integrations AI Concepts Design and maintain reusable code libraries <p> <li> <li> <p> Mentor junior level consultants <p> <li> <li> <p> Advise on testing strategy and provide input into test plans <p> <li> <li> <p> Participate in client requirements discovery meetings with Senior Business andor IT Execs down through Middle Management andor Analysts <p> <li> <li> <p> Leverage TTECs Solutions Framework in informal requirements meetings or facilitated workshops <p> <li> <li> <p> Document critical business andor IT requirements and compelling events requiring the client to make a change <p> <li> <li> <p> Identify and develop transformation roadmaps and quantifiable business cases <p> <li> <li> <p> Conduct solution design meetings with TTEC Digital Partners and client personnel to confirm solution scope and the design required to fulfill requirements <p> <li> <li> <p> Collaborate internally to develop detailed design solutions including the technology stack bill of material configurations architecture diagrams <p> <li> <li> <p> Develop and deliver Solution Review presentations <p> <li> <li> <p> Participate in field Professional Services and Managed Services communications with Partners to resolve presales design and configuration questions <p> <li> <li> <p> Develop and Present Solutions to the Client Support Deal Closure <p> <li> <li> <p> Support Proposal and Solution Overview documents <p> <li> <li> <p> Operate as a contributor role for RFP Response Development <p> <li> <li> <p> Support the preparation of materials to Cisco and the internal Bid Assurance processes <p> <li> <li> <p> Participate in Client Meeting Solution Reviews with Sales and Partners <p> <li> <li> <p> Contribute to ROI Business Case production <p> <li> <li> <p> Responsible for estimating and supervising technical efforts for all phases of the project <p> <li> <li> <p> Ability to communicate how the CCaaS platform works and how it can be applied to solving business needs <p> <li> <li> <p> Deliver the entire TTEC Digital value proposition and be a thought leader for CX Transformation <p> <li> <li> <p> Provide insights on competitor service offerings <p> <li> <ul> <p> <p> <p> <strong> What You Bring to the Role <strong> <p> <ul> <li> <p> Bachelors degree in computer science IT or engineering preferred <p> <li> <li> <p> 10 or more years experience in Contact Center and UC environments <p> <li> <li> <p> 5 or more years of NICE CXone software development to include design custom and common coding JavaScript Python Java C++ and testing of real time systems <p> <li> <li> <p> Experience creating a roadmap designing planning documenting and implementing end to end architecture using the latest technologies such as Genesys Pure Cloud Five9 Amazon Connect Cisco Avaya inContactNICE CXOne andor other cloud telephony platform NICE CXone highly preferred <p> <li> <li> <p> Experience with enterprise level CCaaS architecture for complex business needs <p> <li> <li> <p> Cloud Network infrastructure experience <p> <li> <li> <p> Experience creating and presenting to executive level stakeholders technical and nontechnical <p> <li> <li> <p> Existing knowledge andor industry certifications for Webex Collaboration Amazon Connect Genesys EngageCloud Google CCAI NICE CXone Verint Calabrio CRMs and process automation technologies <p> <li> <ul> <p> <p> <p> <strong> What You Can Expect <strong> <p> <ul> <li> <p> The anticipated range for individuals expressing interest in this position is $170000 to $215000 This position is eligible to participate in an annual incentive program Actual compensation offers to a candidate may vary based upon geographic location work experience education andor skill levels <p> <li> <li> <p> Benefits available to eligible employees include the following Medical dental vision taxadvantaged health care accounts financial and income protection benefits paid time off PTO and wellness time off <p> <li> <ul> <p> <p> <p> <p> <p> LIDD1 <p> <p> <p> <p> <strong> About Us <strong> <p> <p> TTEC Digital and our 1700+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience CX TTEC Engage is a 60000+ employee service company with customers in more than 80 countries Together we utilize a holistic approach applying solutions from two centers of excellence Engage and Digital <p> <p> <p> <p> TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity <p> <p> <p> <p> Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications <p> <p> <p> <p> LIRemoteUS <p><p>
Senior Machine Learning Engineer
Company: Wasabi
Location: USA
Posted Mar 13, 2024
<div>At Wasabi were a proven collection of pioneers visionaries and disruptive doers We see things differently than our competitors and we make our mark in the industry by challenging the norm and delivering the unexpected and improbable Were a fastgrowing company taking the Cloud Storage industry by storm and recognized as one of the best places to work in Boston <div><div> <div><div>Wasabi hot cloud storage is a new class and category of cloud storage breaking all traditional barriers and boundaries of storage with a disruptive value proposition of being 15th the cost of AWS S3 faster than the competition with no fees for egress or API request and delivered as a singletier solution Cloud storage has never been so simple so fast and so inexpensive Its all part of our vision to make cloud storage the next great global utility just like electricity<div><div><br><div><div><b style=fontsize 16px>Role Description Sr Machine Learning Engineer<b><div><div><span style=fontsize 16px> <span><div><div><b style=fontsize 16px>Role Purpose<b><span style=fontsize 16px> <span><div><div><span style=fontsize 16px> <span><div><div><span style=fontsize 16px>As a Senior Machine Learning Engineer your role will be crucial in deploying scalable machine learning solutions as part of a new cloudbased product at Wasabi with a focus on enhancing our computer vision and audio processing capabilities Youll be tasked with the development and refinement of tools and systems for training deploying and monitoring models at scale Your work will leverage a modern software stack including Kubernetes Docker and more supporting modern ML frameworks <span><div><div><span style=fontsize 16px> <span><div><div><span style=fontsize 16px>In this senior position youll play a pivotal role in advancing our software engineering DevOps and data sciencemachine learning capabilities within a collaborative environment Working closely with a team of passionate engineers you will help drive innovation optimize model performance and contribute to highquality highvalue model production aligning with our mission to redefine the boundaries of machine learning and cloud storage <span><div><div><br><div><div><span style=fontsize 16px>Principals Only No Recruiters <span><div><br><br><div class=h3>Responsibilities<div><li style=>Develop and deploy machine learning at scale into IaaS PaaS or SaaS environments <li><li style=>Orchestrate computer vision and audio processing capabilities ensuring optimal performance <li><li style=>Navigate optimize or replace operational tools focusing on containers and Kubernetes <li><li style=>Process video and audio files using machine learning for face object voice sound text sentiment recognition and detection <li><li style=>Constantly innovate optimizing models for maximum efficiency and performance <li><li style=>Collaborate with fullstack developers and DevOps teams to implement code into production <li><br><br><div class=h3>Requirements<div><li style=>5+ years of proven experience deploying ML models into production using Golang or Python <li><li style=>Strong understanding and implementation of the latest research and open source capabilities in AI <li><li style=>Strong interpersonal and communication skills collaborating seamlessly with crossfunctional teams <li><li style=>Passion for pioneering solutions and embracing challenges Ability to work independently and juggle priorities thriving in a hypergrowth environment <li><li style=>Agile and adaptive mindset in a fastpaced innovative environment <li><div><span style=fontsize 105pt>Wasabi Technologies is an Equal Opportunity Employer We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws<span><div><img src=httpsremotivecomjobtrack1901020blankgifsource=publicapi alt=>
Salesforce Consultant, Service Cloud Voice
Company: NeuraFlash
Location: USA
Posted Mar 13, 2024
<div class=contentintro> <div class=h3>About NeuraFlash<div> <p>We are a leading AI and Consulting Partner of Amazon amp Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences Our expertise spans across the Amazon ecosystem with Amazon Connect Lex amp Contact Lens and Salesforce ecosystem with Service Cloud Voice Einstein Bots and Digital Channels Service Cloud Field Service CPQ MuleSoft and Einstein Analytics We are experts in building experiences grounded in data that transform and optimize the employee and customer journey<p> <div class=h3>What sets NeuraFlash apart<div> <p>At NeuraFlash our people form the core of our business and the soul of our brand We hire individuals who inspire us and look at challenges as opportunities to create innovative solutions Youll be provided with ongoing education and development opportunities via our Salesforce Partnership Program and mentorship programs created for our aspiring leaders NeuraFlash is on the forefront of cuttingedge technologies and we understand by investing in you were investing in ourselves<p> <div> <div class=h3><strong>YOULL HAVE THE OPPORTUNITY TO<strong><div> <ul style=> <li style=>Facilitate business process reviews to identify customer requirements and processes<li> <li style=>Create visual diagrams illustrating customer business processes<li> <li style=>Create user stories based on customer requirements<li> <li style=>Configure Salesforce Service Cloud Voice and Amazon Connect solutions<li> <li style=>Develop technical requirements and specifications for customers and the technical delivery team<li> <li style=>Learn and drive best practice contact center design into each and every aspect of solution delivery<li> <li style=>Effectively manage aspects of projects and customer communications<li> <li style=>Deliver customer end user training and documentation<li> <li style=>Configure Salesforce Solutions using pointandclick tools available on the platform eg Process Builder and Visual Flows<li> <li style=>Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers<li> <li style=>Acquire new technical expertise and understanding of latest Salesforce features and major launches<li> <li style=>Understanding of Contact Center routing strategies in Salesforce and Amazon Connect<li> <ul> <div class=h3><strong>REQUIRED QUALIFICATIONS<strong><div> <ul style=> <li style=>1+ years project experience in a handson position<li> <li style=>1+ years of experience with Salesforce in a development or configuration capacity<li> <li style=>Understanding of Customer Service and Contact Center Operations with experience solving Complex Use Cases<li> <li style=>Solid Understanding of Salesforce Platform and its architecture<li> <li style=>Experience building Custom Applications Lightning Experience Visual Flows and Process Builders within Salesforce<li> <li style=>Understanding of Release Management Application Lifecycle Management Development Lifecycle and Deployment Best Practices and Governance<li> <li style=>Client facing experience in the following areas PreSales Activities Project ManagementOwnership Discovery and Design Delivering Solution Options to Customers and Enterprise Application Architecture<li> <ul> <div class=h3><strong>PREFERRED SKILLS<strong><div> <ul style=> <li style=>Any Salesforce Certifications are a plus preferably Salesforce Service Cloud Experience Cloud or Sales Cloud<li> <li style=>Detailoriented and a strong team player with great communication skills<li> <li style=>Keep an open mind and must be flexible to change<li> <ul> <p><strong>Nice to haves<strong><p> <ul style=> <li style=>Contact Center architecture knowledge<li> <li style=>Working knowledge of voip communication protocols like SIP WebRTC<li> <li style=>Experience building contact centers based on Amazon Connect Contact Center solution<li> <li style=>Experience with Workforce Management solutions<li> <li style=>Experience working with outbound dialers campaign management<li> <ul> <div class=contentconclusion> <div class=h3>Whats it like to be a part of NeuraFlash<div> <ul style=> <li style=>Remote amp InPerson Whether you work out of our HQ in Massachusetts one of our regional hubs our India office or youre one of over half of our NeuraFlash Family who work remotely were focused on keeping everyone connected and unified as one team<li> <li style=>Travel Get ready to pack your bags and hit the road For certain roles travel is an exciting part of the job with an anticipated travel commitment of up to 25 So if you have a passion for adventure and dont mind a little jetsetting this opportunity could be your ticket to exploring new places while making a positive impact on clients<li> <li style=>Flexibility Do you have to take the dog to the vet pick up the kids from school or the inlaws from the airport We know that a perfect 95 isnt possible So you have to jump out to do any of those no problem We build a culture of trust and understanding We value good work not the hours in which you get it done<li> <li style=>Collaboration You have a voice here If you work with a team of smart people like we do its a nobrainer to take suggestions and feedback on how to keep NeuraFlash thriving Our executive team holds town halls amp company meetings where they address any suggestions or questions asked no matter how big or small<li> <li style=>Celebrate Often We take our work seriously but we dont take ourselves too seriously Whether it is an arm wrestling contest costume party or ugly holiday sweaters our teams love to have fun And while we work hard we dont forget to slow down and celebrate the big things and the small things together<li> <ul> <div class=h3>The Flashy Perks<div> <ul style=> <li style=>Be in the right space Work at the forefront of AI amp Innovation on the Salesforce and AWS Platforms<li> <li style=>Growth In 2023 we grew our team by 21 and we plan to do the same again this year Theres no limit to where your career at NeuraFlash can go<li> <li style=>LampD Program We are invested in your success This program was built to help our employees advance in their career in Salesforce and at NeuraFlash<li> <li style=>The Buddy Program Each new team member is assigned a mentor to help them acclimate at NeuraFlash<li> <li style=>Monthly amp Weekly Socials We hold monthly amp weekly virtual socials to have more opportunities to be together<li> <ul> <p class=p1><em>Location NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle For those that prefer an office setting this role may be based in any of our hub locations within the United States and India If you prefer to work from your home we can accommodate remote locations anywhere in the United States for our US based employees anywhere within British Columbia and Ontario for our Canadian employees and anywhere within Colombia for our Colombian based employees<em><p> <div> <img src=httpsremotivecomjobtrack1899450blankgifsource=publicapi alt=>