Cyber Systems Operations Specialists Jobs in USA
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Manager, Customer Success Manager - Mid-Market
Company: Abnormal Security
Location: USA
Posted Jan 07, 2025
The Manager of Customer Success for Mid Market at Abnormal Security will play a crucial role in driving customer adoption, retention, and expansion. The ideal candidate should have a strong background in SaaS, preferably in cybersecurity, with at least 4 years of management experience in customer success functions. The role involves leading and mentoring a team of Customer Success Managers, developing strategies for customer retention and expansion, maintaining hands-on knowledge of the company's AI-driven email security solutions, and serving as a key point of escalation for customer issues. The candidate should have excellent communication and interpersonal skills, strong leadership and teambuilding skills, and be willing to travel based on customer and business needs.
Regulatory Affairs Principal Strategist - Clinical Operations
Company: ClinChoice
Location: USA
Posted Jan 08, 2025
ClinChoice, a global full-service CRO, is seeking a Regulatory Affairs Principal Strategist for a permanent position with remote option in the US. The role involves developing and implementing regulatory submission strategies for the European Union region, providing regulatory guidance, and collaborating with global teams. The ideal candidate should have a Bachelor's degree in a scientific discipline, minimum 8 years of regulatory experience, and extensive knowledge of global regulatory submission processes. Preferred skills include experience with global regulatory submissions, EU CTIS portal, and understanding of both medical device and pharma regulations. ClinChoice offers excellent work-life balance, dedicated line manager, monthly meetings, full performance and development process, team events, career opportunities, and employee satisfaction surveys.
Sr. ML Ops Eng
Company: Datavant
Location: USA
Posted Jan 07, 2025
Datavant is seeking a skilled MLOps Engineer to join their remote-friendly team. The role involves designing and maintaining scalable MLOps infrastructure, collaborating with cross-functional teams, and ensuring the security and compliance of machine learning workflows. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 5+ years of experience in MLOps, and expertise in big data processing technologies, cloud platforms, and containerization tools. Familiarity with Databricks is a plus.
Customer Service Representative
Company: Omni Interactions, Inc.
Location: USA
Posted Jan 07, 2025
Omni Platform offers contract work for independent customer service representatives. The job involves handling inbound phone calls, chat messages, and emails for Fortune 500 companies. Contractors can create their own schedules and earn between $14 to $20 per hour, with additional incentives available. Successful contractors should have excellent communication skills, a proven track record in customer service, strong problem-solving skills, and a self-motivated mindset. They need a quiet work environment, a personal computer with at least 8GB RAM, a wired USB headset, high-speed wired internet, and specific operating systems. The relationship with Omni Interactions is contractual, and contractors are responsible for their own taxes.
Solutions Architect
Company: Virtualitics
Location: USA
Posted Jan 07, 2025
Virtualitics is a leading AI decision intelligence company, transforming enterprise and government decision-making with AI-powered platforms. Their tools enhance data analysis with interactive, intuitive, and visually engaging AI. They are trusted by governments and enterprises, driving significant business results. Virtualitics is proud to be recognized as a top workplace in LA and Inc's Best Places to Work 2024. They are seeking a Solutions Architect with at least 5 years of experience in supporting DoD, IC, Federal agencies, or SLED customers. The role involves customer engagement, pre-sales support, technical strategy development, stakeholder engagement, architecture design and review, technical risk management, and cross-team collaboration. The company offers competitive pay, equity, health, vision, and dental insurance, unlimited PTO, and flexible work schedules.
Senior Manager of Client Success
Company: Dailypayinc
Location: USA
Posted Jan 07, 2025
DailyPay Inc, a leading on-demand pay solution, is seeking a Senior Manager of Client Success Strategic Enterprise to drive measurable human capital management outcomes for their clients. The role involves leading a team to grow the eligible enrolled and adopted employee base, introduce financial wellness best practices, and manage high-level client escalations. The ideal candidate should have a BA/BS degree, proven leadership experience, strategic mindset, performance management skills, problem-solving abilities, and expertise in enterprise customer success. DailyPay offers competitive benefits including health, dental, life insurance, disability, EAP, employee resource groups, fun company outings, unlimited PTO, and a 401K with company match.
Product Support Representative
Company: Dropbox
Location: USA
Posted Jan 08, 2025
This role involves providing technical support for Dropbox products, including Sync, Capture, Backup, DocSend, Dropbox Sign, and more. The support is delivered via phone, email, and chat. The ideal candidate should have 2+ years of experience in technical support and customer-facing roles, preferably with Enterprise Premium or White Glove level support. Knowledge of troubleshooting desktop operating systems, strong communication skills, and the ability to convey complex technical information in user-friendly ways are required. The role also involves working with tools like Slack, Jira, Zendesk, and Zoom, and may require working on weekends and holidays. The candidate should be a team player, possess good judgment, and maintain confidentiality of sensitive customer data. Preferred qualifications include experience on high-volume support teams, deep technical knowledge, and experience with Zendesk.
Director of Strategic Events and Field Marketing
Company: Federato
Location: USA
Posted Jan 07, 2025
Federato is a company dedicated to providing efficient and equitable insurance solutions, particularly in the face of contemporary challenges like climate change, cyberattacks, and social inflation. They leverage AI and machine learning to help insurers optimize risk portfolios and maintain fair pricing. The company is backed by prominent investors such as Salesforce, Veeva, Zoom, and Box. The role involves leading event marketing strategies to boost brand awareness, generate leads, and foster customer loyalty. The ideal candidate should have extensive experience in B2B tech event marketing, contract negotiation, and budget oversight. A background in insurance or fintech is beneficial. The company values a fast-paced, strategic, and detail-oriented approach, with a strong emphasis on culture fit and fun.
Director of Product, Maternity Program
Company: Maven Clinic
Location: USA
Posted Jan 07, 2025
Maven Clinic, a leading virtual healthcare provider for women and families, is seeking a Product Lead for the Maternity Program. The role involves owning and enhancing Maven's maternity offering, focusing on member experience, consolidating roadmaps, driving cross-functional progress, and serving as the program's Directly Responsible Individual (DRI). The ideal candidate should have 8+ years of product management experience, deep empathy for member journeys, strong analytical skills, and the ability to manage roadmaps and prioritize effectively. Maven offers a competitive benefits package, including employer-covered health insurance, wellness partnerships, hybrid work model, and 16 weeks of paid parental leave.
Senior Firmware Engineer II
Company: Life360
Location: USA
Posted Jan 07, 2025
Life360 is a global company with 77 million monthly active users, offering a mobile app and Tile tracking devices for location sharing, safe driving reports, and crash detection. The Firmware Team is crucial for their Tile and Jiobit products, focusing on scalable and secure solutions. They seek a Senior Firmware Engineer II with 5+ years of experience in firmware development for consumer electronics, proficient in C++ and RTOS, and knowledge of wireless communication standards. The role involves designing, developing, and maintaining firmware, collaborating with cross-functional teams, and mentoring junior engineers. Benefits include competitive pay, medical insurance, 401k, flexible PTO, and free Life360 and Tile products.
Shared Services Project Manager
Company: Dailypayinc
Location: USA
Posted Jan 07, 2025
DailyPay Inc, a leading on-demand pay solution, is seeking an experienced Enablement Manager. The role involves project planning, execution, stakeholder management, and risk management. The ideal candidate should have 2 years of experience in call centers, preferably in a financial service context, and expert level knowledge of project management. DailyPay offers exceptional health benefits, opportunity for equity ownership, and unlimited PTO. The company is committed to fostering an inclusive culture of belonging.
Digital Project Manager
Company: Lone Rock Point
Location: USA
Posted Jan 07, 2025
Lone Rock Point is seeking a Digital Project Manager with a background in business, management, and analysis. The role involves managing projects, utilizing digital tools, and ensuring all project requirements, deadlines, and schedules are on track. The ideal candidate should have excellent communication skills, be comfortable managing multiple tasks, and have a problem-solving aptitude. The position is fully remote and offers comprehensive benefits, including medical, dental, vision insurance, 401K, paid time off, equipment budget, professional development reimbursement, and wellness benefits.