Distinctive And Delightful Customer Experience Jobs in New York City, NY

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Looking for Distinctive And Delightful Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Distinctive And Delightful Customer Experience position in the New York City, NY area.

Senior Labor Lawyer

Company: IBM

Location: Mexico City, MX

Posted Dec 09, 2025

This job description outlines a legal role requiring expertise in Mexican labor law, HR support, litigation management, and cross-functional collaboration. It specifies educational qualifications, technical expertise, and preferred skills such as fluency in English, critical thinking, and strong organizational abilities.

Application Developer-Adobe Experience Manager

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities to drive digital transformation through technical expertise. It outlines responsibilities as an Application Developer specializing in Adobe Experience Manager and highlights required skills in AEM, Java, and digital experience platforms.

Application Developer-AWS Cloud Modernization - GOLANG

Company: IBM

Location: NO City, BR

Posted Dec 09, 2025

This text describes a job role in IBM Consulting focusing on cloud and AI solutions, requiring expertise in Golang, AWS services, and DevOps practices. It outlines responsibilities like developing payment systems, collaborating with teams, and ensuring application scalability.

Senior Workday Integrations Consultant

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This role involves working with clients to deliver Workday solutions, requiring expertise in integrations and technologies. It offers opportunities for growth and collaboration across industries.

Collections Professionals

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This job posting describes an Order to Cash Collections role at IBM, emphasizing responsibilities like managing customer orders, invoicing, credit collections, and dispute resolution. It highlights required skills in accounting software, communication, and teamwork, while showcasing IBM's innovative environment and opportunities for professional growth.

Recruiter (RPO)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This text describes a recruiter role involving candidate processing, hiring manager collaboration, Agile practices, and specific qualifications. It outlines responsibilities like scheduling interviews, maintaining client relationships, and sourcing talent while emphasizing attention to detail and location requirements.

HR Practitioner

Company: IBM

Location: Naga City, PH

Posted Dec 09, 2025

IBM Consulting offers a career focused on global collaboration, innovation in hybrid cloud and AI, and professional growth. The role involves improving client operations, leveraging technology, and fostering a culture of empathy and continuous learning.

Application Consultant-DevOps

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in DevSecOps, and strategic contributions through cloud-native technologies and automation.

Technology Lifecycle Support - Brand Sales Specialist - Open Market

Company: IBM

Location: No City, US

Posted Dec 09, 2025

This job description outlines the role of an IBM Brand Sales Specialist, emphasizing client relationship development, technology strategy, and solution design. The position requires expertise in IBM's TLS portfolio, technical sales skills, and collaboration across teams to drive business growth and deliver value to clients.

Spanish Speaking - Recruitment Coordinator

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This job description outlines a Spanish-speaking Recruitment Coordinator role with responsibilities including interview coordination, offer management, background checks, and onboarding. It specifies language proficiency requirements, experience in recruitment administration, and work location preferences.

Package Consultant-Workday HCM & Compensation

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for professional growth. It outlines responsibilities involving technical expertise, project management, and implementation of Workday solutions, highlighting skills development and impactful client outcomes.

Accounts Receivables Fresh Graduates

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

The text describes IBM's innovative work environment and the responsibilities of an Accounts Receivable Analyst role, emphasizing opportunities for collaboration, problem-solving, and professional growth within a dynamic technical team.

Frequently Asked Questions

What are the typical salary ranges for Distinctive CX roles at different seniority levels?
Entry‑level CX Analyst or Support Specialist: $60k–$80k. Mid‑level Customer Journey Designer or Automation Engineer: $80k–$110k. Senior CX Manager or Program Lead: $110k–$150k. Director of CX or VP: $150k–$200k+.
What skills and certifications are essential for Distinctive CX positions?
Strong analytical skills with SQL or Python for CSAT data, mastery of CX platforms like Zendesk, Genesys, or Freshworks, CCXP certification or Salesforce Service Cloud Admin, proficiency in AI chatbot frameworks (Dialogflow, Rasa), and journey‑mapping tools (Smaply, Miro).
Is remote work common for Distinctive CX roles?
Many CX Analyst, Automation Engineer, and Program Manager positions allow full‑time remote work, especially in tech and financial services. On‑site roles remain for positions requiring real‑time brand voice training or in‑house customer labs.
What career progression can a Distinctive CX professional expect?
Typical path: CX Analyst → CX Specialist → Senior CX Designer → CX Program Manager → Director of CX → VP of Customer Experience. Each step adds responsibility for strategy, cross‑functional leadership, and data‑driven decision making.
What industry trends are shaping Distinctive CX today?
AI‑driven personalization, real‑time sentiment analytics, omnichannel integration with ERP and CRM systems, elevated focus on NPS and CSAT as revenue levers, and the rise of CX platforms that embed machine learning to predict churn and recommend upsells.

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