Distinctive And Delightful Customer Experience Jobs in New York City, NY

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Looking for Distinctive And Delightful Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Distinctive And Delightful Customer Experience position in the New York City, NY area.

S95 Certified - Event Security Guard (Temporary)

Company: The PPL Events

Location: New York, NY

Posted Aug 23, 2025

Must own a *full black suit* (jacket, dress shirt, tie, pants, dress shoes). Strong customer service skills, especially in high-profile environments.

Customer Service Rep.

Company: EmblemHealth

Location: New York, NY

Posted Aug 23, 2025

Receive, answer and/or record telephone/correspondence/e-mail inquiries from subscribers, providers, and other. Must be able to compose clear concise letters.

Master Carpenter/Jack of All Trades

Company: Yorkville Repairs & Contracting LLC

Location: New York, NY

Posted Aug 23, 2025

-- KEY RESPONSIBILITIES: Full-scope management and execution of residential renovation projects Review job scope and blueprints, confirm measurements, plan…

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level designers or analysts earn $70k–$90k, mid‑level CX managers or senior UX designers $95k–$130k, and senior leaders like Directors or VPs command $140k–$190k, depending on company size and location.
What skills and certifications are essential for a CX career?
Proficiency in UX research tools (Hotjar, UserTesting), analytics platforms (Google Analytics, Mixpanel), CX software (Zendesk, Medallia, Qualtrics), and design suites (Figma, Adobe XD) is required. Certifications such as Certified Customer Experience Professional (CCXP), Nielsen Norman Group UX certification, and Google UX Design Certificate are highly valued.
Is remote work available for CX positions?
Yes—many listings explicitly state "Remote" or "Hybrid". Companies like Salesforce, HubSpot, and Zendesk maintain distributed CX teams, and remote roles often include full-time access to collaboration tools like Miro and Slack.
What career progression paths exist in CX?
Typical paths start as a CX Analyst or Junior UX Designer, advance to Senior Designer or CX Manager, then to Director of Experience, and ultimately to VP of Customer Experience or Chief Experience Officer, each step expanding strategic influence and compensation.
What industry trends should CX professionals watch?
AI‑driven personalization, omnichannel orchestration, voice UI integration, predictive analytics for churn prevention, and strict data‑privacy compliance are shaping CX. Companies are also aligning employee experience with customer experience to create a cohesive brand ecosystem.

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