Distinctive And Delightful Customer Experience Jobs in USA

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Looking for Distinctive And Delightful Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Distinctive And Delightful Customer Experience position in the USA area.

Head of Global Equity Management

Company: Stripe

Location: USA

Posted Nov 08, 2025

Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The Total Rewards team ensures equitable compensation for employees. The company seeks an exceptional leader to define the vision and guide global equity programs into their next phase, focusing on long-term scalability and global growth.

Customer Success Lead - Commercial & Scale

Company: ElevenLabs

Location: USA

Posted Nov 08, 2025

ElevenLabs is a leading audio AI company that has achieved significant growth and valuation since its launch in 2023. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Success Lead to manage a team and drive excellence in post-sales outcomes.

Senior Actuarial Analyst

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 09, 2025

GRS North America Actuarial & Analytics is seeking a Senior Actuarial Analyst to join the General Liability pricing team. The role involves performing complex actuarial analyses, utilizing profit reviews, maintaining reporting infrastructure, providing guidance to underwriting teams, and developing tools to enhance pricing and influence underwriting strategy. The ideal candidate should have strong analytical and communication skills, relevant experience, and proven math and analytical skills.

Staff Software Engineer - Host Pricing & Settings

Company: Airbnb

Location: USA

Posted Nov 08, 2025

Airbnb is seeking a Staff Software Engineer to help develop tools for Airbnb hosts. The role involves designing data workflows, building real-time serving systems, collaborating with cross-functional teams, and mentoring team members. The ideal candidate has 9+ years of experience, expertise in distributed data processing frameworks, and experience with the ML model lifecycle.

Senior Risk Strategist - Fraud

Company: Mercury

Location: USA

Posted Nov 08, 2025

Mercury is a financial technology company building a complete finance stack for startups. They are hiring a Senior Risk Strategist focused on fraud to shape their fraud strategy across multiple domains. The role involves data-driven analysis, strategic problem solving, and collaboration with various teams to design scalable risk solutions while balancing risk, compliance, and customer experience.

Senior Financial Analyst - Strategic Finance

Company: GitLab

Location: USA

Posted Nov 08, 2025

GitLab is hiring a Senior Financial Analyst for its Strategic Finance team. The role involves designing long-range financial models, developing forecasting methodologies, building business cases, analyzing product KPIs, forecasting ARR and customer counts, studying competitive landscape, and analyzing unit economics. The ideal candidate should have financial modeling skills, be a strategic thinker, self-starter, and thrive in ambiguity.

Marketing Operations Manager

Company: Webflow

Location: USA

Posted Nov 09, 2025

Webflow is a company that provides a Website Experience Platform (WXP) to help teams build, manage, and optimize websites. They offer visual development, content management systems, AI-driven personalization, hosting, and analytics in a single platform. The company is looking for a Marketing Operations Manager to own and optimize marketing campaigns, ensuring accurate lead capture, tracking, and reporting across various channels.

Customer Success Engineer

Company: Hightouch

Location: USA

Posted Nov 08, 2025

The Customer Success Engineering role at Hightouch is a demanding position that requires strong organizational skills, technical understanding, and the ability to multitask. The role involves working directly with users to ensure they get the most value from the platform, collaborating with various teams across the organization, and providing broad exposure. The ideal candidate is hungry to learn, excited to collaborate, driven to deliver optimal customer experiences, and willing to wear many hats as the company grows.

Developer Relations Engineer

Company: ElevenLabs

Location: USA

Posted Nov 08, 2025

ElevenLabs is a leading audio AI company with significant growth and innovative offerings. They seek a Developer Relations Engineer to enhance developer experiences and drive impact through technical content and community engagement.

Senior Staff Software Engineer - Learning Content Experience

Company: Coursera

Location: USA

Posted Nov 08, 2025

The Learning Content Experience (LCE) team at Coursera is responsible for delivering all aspects of the content experience, including content ingestion, generation, authoring, and learner engagement. The Senior Staff Engineer role involves collaborating with technical and cross-functional leaders to set direction for a large engineering organization, building a deep understanding of product and business needs, and identifying opportunities for technology to further the mission. The role also involves working closely with individual teams to deliver on a broad roadmap, influencing technical decisions, and promoting sustainable architectural solutions.

Senior Product Manager - Pricing, Monetization and Billing Systems

Company: Apollo.io

Location: USA

Posted Nov 08, 2025

The role of Pricing Monetization and Billing Systems Product Manager at Apollo involves driving revenue growth by optimizing pricing, packaging, and billing capabilities. The position requires defining how Apollo monetizes, transacts, and scales globally, leading initiatives that blend strategic pricing with robust billing infrastructure. The role also involves owning Apollo's billing platform built on Stripe, defining and scaling capabilities across SKU catalog management, discounting, subscription and invoicing workflows, billing schedules, and pricing model flexibility.

Customer Enablement

Company: ElevenLabs

Location: USA

Posted Nov 08, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Enablement Specialist to design learning programs and drive product adoption.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level designers or analysts earn $70k–$90k, mid‑level CX managers or senior UX designers $95k–$130k, and senior leaders like Directors or VPs command $140k–$190k, depending on company size and location.
What skills and certifications are essential for a CX career?
Proficiency in UX research tools (Hotjar, UserTesting), analytics platforms (Google Analytics, Mixpanel), CX software (Zendesk, Medallia, Qualtrics), and design suites (Figma, Adobe XD) is required. Certifications such as Certified Customer Experience Professional (CCXP), Nielsen Norman Group UX certification, and Google UX Design Certificate are highly valued.
Is remote work available for CX positions?
Yes—many listings explicitly state "Remote" or "Hybrid". Companies like Salesforce, HubSpot, and Zendesk maintain distributed CX teams, and remote roles often include full-time access to collaboration tools like Miro and Slack.
What career progression paths exist in CX?
Typical paths start as a CX Analyst or Junior UX Designer, advance to Senior Designer or CX Manager, then to Director of Experience, and ultimately to VP of Customer Experience or Chief Experience Officer, each step expanding strategic influence and compensation.
What industry trends should CX professionals watch?
AI‑driven personalization, omnichannel orchestration, voice UI integration, predictive analytics for churn prevention, and strict data‑privacy compliance are shaping CX. Companies are also aligning employee experience with customer experience to create a cohesive brand ecosystem.

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