Distinctive And Delightful Customer Experience Jobs in USA

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Looking for Distinctive And Delightful Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Distinctive And Delightful Customer Experience position in the USA area.

Product Design Manager - Consumer Experiences

Company: Plaid

Location: USA

Posted Jan 20, 2025

Plaid, a company dedicated to improving financial interactions, is seeking a seasoned product design manager with 8+ years of experience and 3+ years of management. The role involves leading a team of designers, managing product strategy, and collaborating with cross-functional teams. Plaid, founded in 2013, is a global leader in financial services, covering 12,000 financial institutions across the US, Canada, UK, and Europe. The company is committed to diversity and equal opportunity, offering a comprehensive benefit plan and competitive salary between $162,000 and $274,320 per year.

Engineering Manager - AI

Company: Lattice

Location: USA

Posted Jan 20, 2025

Lattice's Engineering team is dedicated to building cutting-edge AI solutions, emphasizing collaboration, innovation, and technical growth. The role of a Manager involves translating company strategy into actionable goals, managing a team of engineers, driving business decisions, and leading the design and development of AI solutions. The ideal candidate should have 8+ years of software engineering experience, proven ability to inspire and develop high-performing teams, and hands-on experience with AIML solutions, particularly LLMs. Proficiency in Python, AIML frameworks, cloud platforms, and AIOps tools is required. The estimated annual salary is between $187,500 and $234,500, with additional benefits including medical, dental, vision insurance, life AD&D and disability insurance, and more.

Inside Sales Associate - M&M Carnot

Company: Johnson Controls

Location: USA

Posted Jan 20, 2025

Johnson Controls is seeking an Inside Sales Associate to provide sales support, including quotations, order write-ups, and customer service. The ideal candidate will have a degree in mechanical, electrical, or chemical engineering, and at least one year of sales support experience. Proficiency in Microsoft Suite and Salesforce is preferred. The role involves working with MampM Carnot Refrigeration Systems and supporting a winning team that enables employees to build their best future.

Account Executive - Commercial

Company: JumpCloud

Location: USA

Posted Jan 20, 2025

JumpCloud is seeking an experienced regional sales professional to sell its Cloud Directory Platform to small and medium-sized customers. The role involves understanding and presenting the platform's capabilities in user management, device management, access control, and security. The ideal candidate should have strong interpersonal and communication skills, experience with Salesforce, and a proven track record in closing deals with SMEs. JumpCloud offers a competitive compensation package and a comprehensive benefits plan. The company is committed to being Remote First, with teams in 15+ countries and conducts business in English. JumpCloud values building connections and fostering a diverse and inclusive work environment.

Senior Transmission Line Engineer

Company: Leidos

Location: USA

Posted Jan 20, 2025

Leidos is seeking a Senior Transmission Line Engineer to work remotely or in a hybrid capacity. The successful candidate will design electric transmission line projects for high-voltage and extra-high-voltage systems for major utilities. They will apply various standards in engineering and design, perform analyses, prepare documents, and work with a multi-person team. The ideal candidate should have a Bachelor's degree in Civil Engineering, at least six years of relevant experience, and knowledge of NESC, ACI, AISC, and ASCE code requirements. They should also have leadership experience and be able to communicate effectively with clients and project teams.

Senior Manager - Talent Management

Company: GitLab

Location: USA

Posted Jan 20, 2025

GitLab is seeking a Senior Manager of Talent Management to lead enterprise-wide performance and talent processes. The role involves driving performance excellence and talent strategy, shaping organizational growth and infrastructure, building strategic partnerships, and collaborating with various teams. The ideal candidate should have a proven track record in designing and implementing talent management programs, experience in performance management and succession planning, and strong analytical skills. The role reports to the Director of Talent Management & Development and offers benefits such as a flexible work environment, team member resource groups, equity compensation, and growth and development opportunities.

Java AWS Full Stack Developer

Company: CGI Group, Inc.

Location: USA

Posted Jan 20, 2025

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Senior DevOps Engineer

Company: Oddball

Location: USA

Posted Jan 20, 2025

Oddball is seeking a Senior DevOps Engineer to join a pivotal Federal program, aiming to improve the daily lives of millions of Americans through quality software. The role involves working with a multidisciplinary team, creating and documenting CI/CD jobs, and developing infrastructure with Terraform. The ideal candidate should have experience with AWS environments, Docker, and Agile software development teams. Oddball offers competitive compensation, comprehensive benefits, and a fully remote work environment.

Senior Product Marketing Manager - Application Security & Compliance

Company: GitLab

Location: USA

Posted Jan 20, 2025

The role of a Senior Product Marketing Manager for Application Security & Compliance at GitLab involves working closely with various teams to grow the company's footprint, focusing on organizations with strict regulatory and compliance requirements. The individual will be a key contributor to the Product Marketing Team, driving the pitch, revenue plays, proof points, and go-to-market plan for this critical customer segment. They will act as a subject matter expert on all things compliance-related, working closely with Platform PMMs and other subject matter experts. Key responsibilities include delivering pitch messaging, positioning, and content; conducting research on customer pain points, market trends, and competitive alternatives; coaching demand gen and revenue plays; owning the proof, voice of the customer, and voice of the industry; driving the go-to-market strategy; and developing customer segmentation, buyer personas, and target audiences. The ideal candidate will have 5+ years of Product Marketing experience in B2B SaaS with a focus on Compliance, Security, or related domains, a proven track record of developing and executing go-to-market strategies for technical products, strong ability to simplify complex technical concepts, experience working with key personas, exceptional written and verbal communication skills, and familiarity with compliance frameworks.

People Tech Analyst

Company: StackAdapt

Location: USA

Posted Jan 20, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking an experienced People Tech professional to support HR technology operations, ensuring HR systems and tools align with business objectives and enhance employee experience. The role involves collaboration with various departments, implementing and maintaining HR technology solutions, and driving efficiency, compliance, and innovation. StackAdapt is committed to employee wellbeing and offers a competitive salary, 401K matching, comprehensive benefits, work from home reimbursements, and a supportive culture.

Account Executive - Named Enterprise

Company: Plaid

Location: USA

Posted Jan 20, 2025

Plaid, a financial technology company founded in 2013, is dedicated to improving how people interact with their finances. They provide tools and experiences for developers to create their own financial products, powering services used by millions. Plaid's network covers 12,000 financial institutions across the US, Canada, UK, and Europe. The company is seeking a Sales team member with 10+ years of quota-carrying experience to generate new enterprise deals and build relationships with large companies in the Western US. The role involves understanding Plaid's business value, winning as a team, and selling to both business and technical buyers. Plaid is committed to diversity and equal opportunity employment.

Staff Software Engineer - Business Experience

Company: Reddit

Location: USA

Posted Jan 20, 2025

The Business Experience team aims to empower brands, organizations, and professionals to create engaging content for Reddit communities and grow their presence through Reddit Pro. They are seeking a Staff Engineer to lead the team in delivering high-quality products quickly. The role involves working cross-functionally, contributing to the full development cycle, and mentoring junior engineers. Qualifications include 8+ years of software development experience, proficiency in front-end languages, and strong organizational skills. Benefits include comprehensive healthcare, 401k match, family planning support, and flexible vacation.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level designers or analysts earn $70k–$90k, mid‑level CX managers or senior UX designers $95k–$130k, and senior leaders like Directors or VPs command $140k–$190k, depending on company size and location.
What skills and certifications are essential for a CX career?
Proficiency in UX research tools (Hotjar, UserTesting), analytics platforms (Google Analytics, Mixpanel), CX software (Zendesk, Medallia, Qualtrics), and design suites (Figma, Adobe XD) is required. Certifications such as Certified Customer Experience Professional (CCXP), Nielsen Norman Group UX certification, and Google UX Design Certificate are highly valued.
Is remote work available for CX positions?
Yes—many listings explicitly state "Remote" or "Hybrid". Companies like Salesforce, HubSpot, and Zendesk maintain distributed CX teams, and remote roles often include full-time access to collaboration tools like Miro and Slack.
What career progression paths exist in CX?
Typical paths start as a CX Analyst or Junior UX Designer, advance to Senior Designer or CX Manager, then to Director of Experience, and ultimately to VP of Customer Experience or Chief Experience Officer, each step expanding strategic influence and compensation.
What industry trends should CX professionals watch?
AI‑driven personalization, omnichannel orchestration, voice UI integration, predictive analytics for churn prevention, and strict data‑privacy compliance are shaping CX. Companies are also aligning employee experience with customer experience to create a cohesive brand ecosystem.

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