Distinctive And Delightful Customer Experience Jobs

1,889,420 open positions · Updated daily

Customer experience is the frontline of brand reputation, and the surge in digital interactions has driven the demand for specialists who can craft delightful journeys. With 2,656 open positions, companies across tech, finance, and retail are actively recruiting experts ready to shape how users feel at every touchpoint.

Within this category, roles range from UX Designers and CX Analysts to Customer Success Managers and Experience Strategists. Responsibilities include mapping user journeys with tools such as Medallia and Qualtrics, conducting usability tests in Hotjar or Maze, and translating data insights into design decisions in Figma or Adobe XD. Senior positions often lead cross‑functional squads, integrating Salesforce Service Cloud or Zendesk workflows to align product and service teams.

Salary transparency is crucial for CX professionals because it removes ambiguity around compensation, enabling candidates to benchmark offers against industry standards. Knowing that a mid‑level CX Manager typically earns between $95k and $130k lets you negotiate confidently and ensures your expertise is valued proportionally to the impact you deliver.

Sr. Client Success Manager

Company: Finalsite

Location: USA

Posted Dec 10, 2025

Finalsite's job posting highlights their mission to transform K12 education through community engagement platforms. The Senior Client Success Manager role involves managing client relationships, driving adoption, and ensuring retention. The position offers fully remote work with a focus on client advocacy and market expertise. Finalsite emphasizes diversity and equal opportunity in hiring.

Strategic Partnership Director

Company: International Medical Group

Location: USA

Posted Dec 10, 2025

IMG seeks a Strategic Partnership Director to drive growth in travel insurance through market insights, partner management, and competitive analysis. The role involves managing digital platforms, enhancing partnerships, and ensuring IMG's competitiveness. Qualifications include a bachelor's degree or experience in travel insurance, digital distribution, and strong analytical skills.

Principal Data Scientist

Company: Gradient AI

Location: USA

Posted Dec 10, 2025

Gradient AI is seeking Principal Data Scientists to revolutionize insurance through AI-powered solutions, offering competitive compensation, flexible work arrangements, and opportunities to impact healthcare innovation. The role involves developing predictive models, collaborating with cross-functional teams, and leveraging extensive health data to enhance underwriting and patient care.

Policy and Reporting Analyst

Company: Evident Change

Location: USA

Posted Dec 10, 2025

This job posting highlights a remote Policy and Reporting Analyst role with competitive compensation, comprehensive benefits, and opportunities for professional growth. The position emphasizes client interaction, data reporting, and problem-solving in a supportive work environment.

Continuous Improvement Leader

Company: Fortive

Location: USA

Posted Dec 10, 2025

The text emphasizes driving continuous improvement, mentoring teams, promoting FBS culture, and collaborating with leaders to enhance business results through lean methodologies and cross-functional teamwork.

Principal Security Engineer

Company: iHerb

Location: USA

Posted Dec 10, 2025

This job posting seeks a Principal Product Security Engineer to lead secure development lifecycle processes, design security frameworks, and mitigate threats. Requirements include technical expertise in security architecture, DevOps, and cloud technologies, with optional bonus qualifications in cloud security tools.

Technical Support Engineer

Company: Zafran.io

Location: USA

Posted Dec 10, 2025

This job description highlights a customer-centric Support Engineer role at Zafran, emphasizing problem-solving in a fast-paced SaaS environment. The position involves collaboration with product teams, documentation, and process optimization, with a focus on delivering high-quality support. Zafran's mission to address cybersecurity vulnerabilities and its growth as a leading company are also mentioned.

Paralegal - Intellectual Property

Company: Ralliant

Location: USA

Posted Dec 10, 2025

The text describes a job role involving IP portfolio management, coordination of trademark and patent processes, automation through AI tools, and collaboration with legal and engineering teams. It emphasizes organizational skills, technical proficiency with IP systems, and experience with legal operations workflows.

Virtual Webmaster Intern

Company: Finalsite

Location: USA

Posted Dec 10, 2025

The text describes Finalsite's community relationship management platform for K12 schools, highlighting its global reach and remote work opportunities. It outlines a Virtual Webmaster Intern role with responsibilities like website maintenance, client collaboration, and technical support. The posting emphasizes remote work flexibility, required qualifications, and commitment to diversity and equal opportunity.

Analyst I - Data Science

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 10, 2025

This job description outlines a Junior Data Scientist role at Liberty Mutual, focusing on building predictive models, data pipelines, and workforce planning solutions. The company emphasizes competitive compensation, inclusive culture, and professional growth opportunities, while detailing technical requirements and preferred skills for the position.

Human Factors Engineer I

Company: iRhythm

Location: USA

Posted Dec 10, 2025

iRhythm offers a Human Factors Engineer role with opportunities for career growth and impactful work in cardiac health tech. The position involves usability studies, cross-functional collaboration, and compliance with medical device regulations. The company emphasizes innovation, patient-centric design, and global health impact while highlighting competitive compensation and remote work flexibility.

Sr Mgr Product Strategy

Company: Insight

Location: USA

Posted Dec 10, 2025

This job posting highlights a senior product manager role focused on AI transformation at a Fortune 500 company with strong market presence and employee benefits. The position emphasizes strategic product vision, cross-functional collaboration, and career growth opportunities within a people-first organization.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level designers or analysts earn $70k–$90k, mid‑level CX managers or senior UX designers $95k–$130k, and senior leaders like Directors or VPs command $140k–$190k, depending on company size and location.
What skills and certifications are essential for a CX career?
Proficiency in UX research tools (Hotjar, UserTesting), analytics platforms (Google Analytics, Mixpanel), CX software (Zendesk, Medallia, Qualtrics), and design suites (Figma, Adobe XD) is required. Certifications such as Certified Customer Experience Professional (CCXP), Nielsen Norman Group UX certification, and Google UX Design Certificate are highly valued.
Is remote work available for CX positions?
Yes—many listings explicitly state "Remote" or "Hybrid". Companies like Salesforce, HubSpot, and Zendesk maintain distributed CX teams, and remote roles often include full-time access to collaboration tools like Miro and Slack.
What career progression paths exist in CX?
Typical paths start as a CX Analyst or Junior UX Designer, advance to Senior Designer or CX Manager, then to Director of Experience, and ultimately to VP of Customer Experience or Chief Experience Officer, each step expanding strategic influence and compensation.
What industry trends should CX professionals watch?
AI‑driven personalization, omnichannel orchestration, voice UI integration, predictive analytics for churn prevention, and strict data‑privacy compliance are shaping CX. Companies are also aligning employee experience with customer experience to create a cohesive brand ecosystem.

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