Distinctive And Delightful Customer Experience Jobs

1,890,504 open positions · Updated daily

Customer experience is the frontline of brand reputation, and the surge in digital interactions has driven the demand for specialists who can craft delightful journeys. With 2,656 open positions, companies across tech, finance, and retail are actively recruiting experts ready to shape how users feel at every touchpoint.

Within this category, roles range from UX Designers and CX Analysts to Customer Success Managers and Experience Strategists. Responsibilities include mapping user journeys with tools such as Medallia and Qualtrics, conducting usability tests in Hotjar or Maze, and translating data insights into design decisions in Figma or Adobe XD. Senior positions often lead cross‑functional squads, integrating Salesforce Service Cloud or Zendesk workflows to align product and service teams.

Salary transparency is crucial for CX professionals because it removes ambiguity around compensation, enabling candidates to benchmark offers against industry standards. Knowing that a mid‑level CX Manager typically earns between $95k and $130k lets you negotiate confidently and ensures your expertise is valued proportionally to the impact you deliver.

Senior Engineering Manager - Banking

Company: Mercury

Location: USA

Posted Nov 30, 2025

Mercury emphasizes smooth banking operations and reliable systems. The engineering manager role involves leading a team, ensuring high availability, and aligning with company values. The company offers competitive salaries and equity, with a focus on diversity and inclusion.

Senior Enterprise Account Executive - Growth

Company: Grafana Labs

Location: Sweden

Posted Nov 30, 2025

Grafana Labs is seeking a Senior Enterprise Account Executive Growth based in Sweden to prospect and grow existing business across the Nordics. The role involves identifying new opportunities, meeting sales goals, managing the sales process, and becoming an expert in managing the sales pipeline in Salesforce. The ideal candidate will have 5+ years of experience in infrastructure technology sales, a history of consistent goal achievement, and excellent communication skills. Familiarity with open source technology, Salesforce, and sales methodologies like MEDDPICC is a bonus.

Marketing Manager

Company: Canonical

Location: EMEA

Posted Nov 30, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is hiring a Marketing Manager to lead marketing initiatives and generate awareness, engagement, and pipeline for their products. The role involves end-to-end go-to-market planning, campaign execution, and collaboration with various teams. Canonical offers a fully remote working environment, personal learning and development budget, annual compensation review, recognition rewards, and more.

Software Engineer - CDN Security

Company: Vercel

Location: USA

Posted Nov 30, 2025

Vercel is seeking a Software Engineer to join their CDN Security team. The role involves securing customer websites by identifying malicious traffic patterns, building a scalable firewall, and pushing the state of the art forward for web security. The position offers competitive compensation, inclusive healthcare, mentorship, flexible time off, and a WFH budget.

Senior Lifecycle Marketing Manager

Company: Earnest

Location: USA

Posted Nov 30, 2025

The Senior Lifecycle Marketing Manager position at Earnest involves providing senior leadership, developing customer journeys, collaborating cross-functionally, and driving engagement and retention across products. The role requires 6+ years of experience in email or lifecycle marketing, expertise in audience segmentation, and strong data analysis skills.

Senior Software Engineer - Data Infrastructure, Quora

Company: Quora

Location: USA

Posted Nov 30, 2025

Quora is a remote-first company with a mission to grow the world's collective intelligence. They have two platforms: Quora, a global knowledge sharing platform, and Poe, a platform for AI language models. The company values diversity, inclusivity, and collaboration, and is looking for a data infrastructure team member to design and scale data architectures, improve systems reliability, and promote correct data usage.

Principal Machine Learning Engineer - Unified Embeddings

Company: Reddit

Location: USA

Posted Nov 30, 2025

The Unified Embeddings team at Reddit focuses on building advanced multientity large scale embeddings to enhance recommendation systems. They are seeking a Principal Machine Learning Engineer to lead the design and architecture of GNN and transformers based multientity embedding generation, collaborating with cross-functional teams and contributing to product strategy.

Staff Software Engineer - Applied AI

Company: Webflow

Location: USA

Posted Nov 30, 2025

Webflow is building an AI-native Digital Experience Platform to empower teams to design, launch, and optimize websites without barriers. They are seeking a Staff Software Engineer to join their Applied AI team to develop generative AI-powered features that enhance speed, creativity, and quality in website building and design. The role involves collaborating with product, engineering, and design teams to identify and implement AI solutions that improve the user experience.

Senior Engineering Manager - Unified Embeddings Platform

Company: Reddit

Location: USA

Posted Nov 30, 2025

This job description highlights a Senior Engineering Manager role at Reddit, focusing on leading the embeddings platform, collaborating with cross-functional teams, and offering comprehensive benefits including healthcare, equity, and flexible work arrangements.

Senior Observability Architect

Company: Grafana Labs

Location: Germany

Posted Nov 30, 2025

Grafana is seeking an Observability Architect to lead a new team focused on post-sales technical partnership and customer experience. The role involves driving customer adoption, providing expert guidance, and collaborating with internal teams to ensure customer success and product value.

Customer Support Incident Responder

Company: Mercury

Location: USA

Posted Nov 30, 2025

Mercury is a fintech company that provides a complete finance stack for startups and small businesses. They have grown to over 200,000 customers worldwide and prioritize customer experience, even in challenging situations. The company is looking for an Incident Responder to lead customer support during incidents, advocate for customers, and drive continuous improvement.

Performance Marketing Specialist

Company: Mercury

Location: USA

Posted Nov 30, 2025

Mercury is seeking a Performance Marketing Manager to join their team and help achieve aggressive growth goals through digital marketing campaigns. The ideal candidate should be strategic, detail-oriented, and comfortable managing execution at the tactical level. The role involves working across various platforms, launching and optimizing campaigns, and collaborating with the creative team.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level designers or analysts earn $70k–$90k, mid‑level CX managers or senior UX designers $95k–$130k, and senior leaders like Directors or VPs command $140k–$190k, depending on company size and location.
What skills and certifications are essential for a CX career?
Proficiency in UX research tools (Hotjar, UserTesting), analytics platforms (Google Analytics, Mixpanel), CX software (Zendesk, Medallia, Qualtrics), and design suites (Figma, Adobe XD) is required. Certifications such as Certified Customer Experience Professional (CCXP), Nielsen Norman Group UX certification, and Google UX Design Certificate are highly valued.
Is remote work available for CX positions?
Yes—many listings explicitly state "Remote" or "Hybrid". Companies like Salesforce, HubSpot, and Zendesk maintain distributed CX teams, and remote roles often include full-time access to collaboration tools like Miro and Slack.
What career progression paths exist in CX?
Typical paths start as a CX Analyst or Junior UX Designer, advance to Senior Designer or CX Manager, then to Director of Experience, and ultimately to VP of Customer Experience or Chief Experience Officer, each step expanding strategic influence and compensation.
What industry trends should CX professionals watch?
AI‑driven personalization, omnichannel orchestration, voice UI integration, predictive analytics for churn prevention, and strict data‑privacy compliance are shaping CX. Companies are also aligning employee experience with customer experience to create a cohesive brand ecosystem.

Related Pages