Distinctive And Delightful Customer Experience Jobs

1,890,504 open positions · Updated daily

Customer experience is the frontline of brand reputation, and the surge in digital interactions has driven the demand for specialists who can craft delightful journeys. With 2,656 open positions, companies across tech, finance, and retail are actively recruiting experts ready to shape how users feel at every touchpoint.

Within this category, roles range from UX Designers and CX Analysts to Customer Success Managers and Experience Strategists. Responsibilities include mapping user journeys with tools such as Medallia and Qualtrics, conducting usability tests in Hotjar or Maze, and translating data insights into design decisions in Figma or Adobe XD. Senior positions often lead cross‑functional squads, integrating Salesforce Service Cloud or Zendesk workflows to align product and service teams.

Salary transparency is crucial for CX professionals because it removes ambiguity around compensation, enabling candidates to benchmark offers against industry standards. Knowing that a mid‑level CX Manager typically earns between $95k and $130k lets you negotiate confidently and ensures your expertise is valued proportionally to the impact you deliver.

Senior Lead - Acquisition Growth Campaigns

Company: Dropbox

Location: Canada

Posted Nov 27, 2025

The role of Senior Lead of Acquisition Growth Campaigns at Dropbox involves driving the marketing-led acquisition strategy across product-led and sales-led motions. The responsibilities include owning the end-to-end campaign acquisition strategy, leading a cross-functional growth experimentation engine, defining the early-journey customer architecture, setting the acquisition performance framework, translating experiment learnings into scalable growth programs, driving cross-functional alignment, and championing the use of AI in acquisition workflows. The requirements include 10+ years of experience in growth demand generation or acquisition marketing within B2B SaaS, demonstrated ability to lead acquisition strategy and drive alignment across cross-functional teams, deep understanding of funnel dynamics and growth experimentation methodology, and strong analytical skills. Preferred qualifications include experience scaling acquisition programs in high-growth SaaS environments, proficiency in experimentation and automation platforms, strong understanding of paid media strategy, exposure to AI-driven personalization, and a strategic marketing-analytics background.

Customer Success Manager

Company: Dropbox

Location: Japan,Singapore

Posted Nov 27, 2025

The role of a Customer Success Manager at Dropbox involves owning post-sale customer deployment, adoption, and product education. The successful candidate will build strong relationships with customers, drive product value realization, and collaborate with internal teams to ensure customer satisfaction and growth. The position requires 4+ years of experience in B2B SaaS Customer Success, strong relationship management skills, technical aptitude, and native-level fluency in Japanese.

Senior Manager - Customer Experience Automation

Company: OpenTable

Location: Canada

Posted Nov 27, 2025

OpenTable, a leader in the restaurant industry, empowers restaurants and diners with its world-class technology. The company values its employees and their impact on the organization. The role described involves leading strategic initiatives, managing teams, and leveraging AI technologies to improve customer experience and efficiency.

Psychometrician

Company: Khan Academy

Location: USA

Posted Nov 27, 2025

Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, especially those in historically under-resourced communities.

Senior Javascript Engineer

Company: Nearform

Location: India

Posted Nov 27, 2025

This job posting highlights a remote permanent Senior JavaScript Engineer role at Nearform, emphasizing opportunities to work on AI-enabled solutions, collaborate with global teams, and access benefits like flexible working, training allowances, and healthcare. The position requires expertise in JavaScript frameworks and agile practices while offering career growth and impactful projects.

Business Development Representative

Company: G-P

Location: UK

Posted Nov 27, 2025

This job description highlights a fast-growing company's need for a results-driven Business Development Representative. The role involves prospecting leads, collaborating with sales teams, and contributing to organizational success through proactive outreach and relationship-building. Ideal candidates should possess strong communication skills, CRM proficiency, and adaptability in a high-growth environment.

Senior Software Engineer - AI

Company: Webflow

Location: USA

Posted Nov 27, 2025

Webflow is building an AI-native Digital Experience Platform as a remote-first company. They aim to bring development superpowers to everyone, from entrepreneurs to global enterprises. The company values trust, transparency, creativity, and a high bar for technical quality. They are looking for a Senior Software Engineer AI to lead architecture and design for AI features, collaborate with teams, and stay updated on AI advancements.

Senior Software Engineer - Rust - Onchain

Company: Kraken

Location: USA

Posted Nov 27, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products, prioritize security, education, and client support, and seek talented engineers to build high-quality enhancements and bring new on-chain utility to Kraken.

(S)VP of Product

Company: Buildout

Location: USA

Posted Nov 27, 2025

Buildout is a family of CRE software products that help brokers find, win, and transact properties to maximize their deal efforts. The company is seeking a Senior Vice President of Product to drive innovation and development of their established products, with a focus on AI and exceptional user experience. The ideal candidate will have a deep understanding of commercial real estate and workflow automation, a proven track record in product and design management, and the ability to lead cross-functional teams in a fast-paced environment.

Member of Technical Staff - Applied Research

Company: Runway

Location: North America,Europe

Posted Nov 27, 2025

The role is for an Applied Research Scientist to develop cutting-edge computer vision and generative models for creative tools. The position requires 4+ years of experience in machine learning, computer vision, and graphics, as well as expertise in programming languages and deep learning frameworks. The team values strong communication, collaboration, and the ability to bring research to production and integrate it with user interfaces.

Senior Lead - Acquisition Growth Campaigns

Company: Dropbox

Location: USA

Posted Nov 27, 2025

The role of Senior Lead of Acquisition Growth Campaigns at Dropbox involves driving the marketing-led acquisition strategy for both product-led and sales-led motions. The responsibilities include owning the end-to-end campaign acquisition strategy, leading a cross-functional growth experimentation engine, defining the early-journey customer architecture, setting the acquisition performance framework, translating experiment learnings into scalable growth programs, driving cross-functional alignment, and championing the use of AI in acquisition workflows. The requirements include 10+ years of experience in growth demand generation or acquisition marketing within B2B SaaS, demonstrated ability to lead acquisition strategy and drive alignment across cross-functional teams, deep understanding of funnel dynamics and growth experimentation methodology, and strong analytical skills. Preferred qualifications include experience scaling acquisition programs in high-growth SaaS environments, proficiency in experimentation and automation platforms, strong understanding of paid media strategy, exposure to AI-driven personalization, and a strategic marketing-analytics background.

Producer - Event Technology

Company: HubSpot

Location: USA

Posted Nov 27, 2025

HubSpot is seeking an Event Technology Producer to lead the implementation and maintenance of event technology across their portfolio. The role involves end-to-end execution of event tech solutions, managing vendor relationships, collaborating with cross-functional teams, and providing customer support. The ideal candidate should have strong technical problem-solving skills, experience with event technology tools, and the ability to manage projects effectively.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level designers or analysts earn $70k–$90k, mid‑level CX managers or senior UX designers $95k–$130k, and senior leaders like Directors or VPs command $140k–$190k, depending on company size and location.
What skills and certifications are essential for a CX career?
Proficiency in UX research tools (Hotjar, UserTesting), analytics platforms (Google Analytics, Mixpanel), CX software (Zendesk, Medallia, Qualtrics), and design suites (Figma, Adobe XD) is required. Certifications such as Certified Customer Experience Professional (CCXP), Nielsen Norman Group UX certification, and Google UX Design Certificate are highly valued.
Is remote work available for CX positions?
Yes—many listings explicitly state "Remote" or "Hybrid". Companies like Salesforce, HubSpot, and Zendesk maintain distributed CX teams, and remote roles often include full-time access to collaboration tools like Miro and Slack.
What career progression paths exist in CX?
Typical paths start as a CX Analyst or Junior UX Designer, advance to Senior Designer or CX Manager, then to Director of Experience, and ultimately to VP of Customer Experience or Chief Experience Officer, each step expanding strategic influence and compensation.
What industry trends should CX professionals watch?
AI‑driven personalization, omnichannel orchestration, voice UI integration, predictive analytics for churn prevention, and strict data‑privacy compliance are shaping CX. Companies are also aligning employee experience with customer experience to create a cohesive brand ecosystem.

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